Larry Kidd | Page 12

Worst experience ever!!!!! So I submitted an internet inquiry on Sunday and Larry Kidd replied and would get back to me Monday. Monday morning came and I called to submit an offer at 8:30am. At 10:00am m inquiry on Sunday and Larry Kidd replied and would get back to me Monday. Monday morning came and I called to submit an offer at 8:30am. At 10:00am my offer was accepted and I asked Larry if I could leave a deposit and he refused and said it was not necessary. No communication until I received an email at 1:09pm saying "has sold". They sold the car out from under me to someone that showed up in the showroom after my offer was accepted. This is not the way you do business and hope everyone knows how poor and unprofessional this salesman is and how this dealership may treat you as well. I expected more from a Lexus store but was extremely disappointed and cheated. Definitely need to get better trained sales staff so you don't continue to get horrible reviews like this! Avoid Larry Kidd at all cost if you really want to buy a car!!!! More

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It was a ok experience, nothing special. And not great. I was told I could get a extra key at a discount rate, never happened. was told I could get a extra key at a discount rate, never happened. More

by MM10219 Verified Customer Verified Customer

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Excellent service All my needs were metRex was very Excellent service All my needs were met Rex was very friendly and helped negotiate a good price for me Larry responded really quickly to my inquiry Excellent service All my needs were met Rex was very friendly and helped negotiate a good price for me Larry responded really quickly to my inquiry More

by janderson41 Verified Customer Verified Customer

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The experience was excellent, with the exception of failing to disclose the recall on the fuel pump prior to purchase. However, Larry Kidd and James Vu went above and beyond to ensure adjustment were failing to disclose the recall on the fuel pump prior to purchase. However, Larry Kidd and James Vu went above and beyond to ensure adjustment were made to meet my expectations. More

by JT Verified Customer Verified Customer

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Interested to high but I got no choice due to my credit scores . Hopefully will get better rate when my next purchase. But will be recommended to others scores . Hopefully will get better rate when my next purchase. But will be recommended to others More

by LEEAPINSURANCE Verified Customer Verified Customer

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Larry Kidd and finance was great. Seamless deal.I would highly recommend this dealership and the Lexus brand for your new home purchase. Kiddos to Northside Lexus. highly recommend this dealership and the Lexus brand for your new home purchase. Kiddos to Northside Lexus. More

by CROAKER123 Verified Customer Verified Customer

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Larry Kidd is more than a care sales man. He understands a car is a big purchase aside from a mortgage. Larry was more of a vehicle consultant. He provided genuine information regarding needs over wants. Ma a car is a big purchase aside from a mortgage. Larry was more of a vehicle consultant. He provided genuine information regarding needs over wants. Made us feel extremely comfortable and confident in our purchase. He is definitely best in class. Thank you Larry! More

by asean13 Verified Customer Verified Customer

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From the moment when Larry called me in respond to an online inquiry, He not only respectfully my time and he went above and belong to take care of us. He ensure everything went so smooth and fast, In un online inquiry, He not only respectfully my time and he went above and belong to take care of us. He ensure everything went so smooth and fast, In under two hours from the moment we step into the the dealership, pick the SUV that we like, test drive the SUV, sales and finance the vehicle and deliver the vehicle in under 2 hours. I have never bought a vehicle that fast before. I am so happy and enjoying buying a vehicle from Northside Lexus. Thank You so much More

by Sammy098 Verified Customer Verified Customer

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What a unique experience the techie showing how to use all the “gadgets” took twice as long as the “paperwork”. In thirty minutes from walking in I was driving out in my new RX-L. It was exactly what I h all the “gadgets” took twice as long as the “paperwork”. In thirty minutes from walking in I was driving out in my new RX-L. It was exactly what I had asked for two weeks earlier over the phone. More

by JEREMIAHWARD Verified Customer Verified Customer

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This is a great dealer. I am very happy with your services. Nice salesperson. Financial department was very fast and very helpful. Very highly recommend! services. Nice salesperson. Financial department was very fast and very helpful. Very highly recommend! More

by Katie Tran Verified Customer Verified Customer

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