Larry Swanson
Larry Swanson at Joyce Honda

Larry Swanson | Page 11

General Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

Contact Me
4.8
190 Reviews

Dealership Experience

21 yrs, 4 mos

Industry Experience

50 yrs, 9 mos

Languages Spoken

English English

4.8

190 Reviews

Write a Review

190 Reviews of Larry Swanson

January 26, 2021

Dealership Rating
Employee Rating

As a woman, I have never liked going in and having my car serviced. Somehow felt it was a man's world, I had no knowledge of the mechanics of a car, and was probably asking inane questions. I am very comfo More

by folkpainter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kathy Bernstein

January 13, 2021

Dealership Rating
Employee Rating

Great experience. Smooth process and transparent. Different alternatives provided to adjust to my preferences and some which I didn’t considered which ended up being better than what I had in mind. P More

by RAFAELJVD
Recommend Dealer
Yes

Other Employees Tagged: Efren Madrigal

January 04, 2021

Dealership Rating
Employee Rating

Best in sales (Larry Swanson) Best in serviceBest Best in sales (Larry Swanson) Best in service Best overall car dealership I have experienced since purchasing cars, Had to use their body shop and More

by harold.weber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino , Jennifer Scioscia

January 04, 2021

Dealership Rating
Employee Rating

I recently had my 5,000 mile service done at Joyce Honda, and even though they were a bit shorthanded I was very impressed with the professionalism and informative service from the service staff at Joyce Hon More

by STEVER3867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edgar Gonzalez

Jan 04, 2021

Joyce Honda responded

Good Morning Stever3867...……….. Thank-you for your positive comments regarding your recent service experience here at Joyce Honda...………… It would appear that you were generally well-satisfied with the service that you received from us and I want to thank-you for your business! I am a bit confused however, you gave us a five star rating on everything except your "overall experience" in which you gave us 1 star. You also said that you wouldn't recommend us. Is this what you intended to do? Your response to Dealer Rater has caused a "negative" review for Joyce Honda and looking at your answers to the survey questions it doesn't appear as though you intended to answer the survey this way. Can you please call me when you get a moment...…..Thank-you! Larry Swanson - General Manager 973-903-7162 mobile 973-361-3000 X320 office

Jan 04, 2021

Joyce Honda responded

Hi SteveR, Thanks for your reply..............NO WORRIES!! You are able to go back on Dealer Rate and edit your survey...........If you can do this, I would be very grateful! Thanks Again! Larry Swanson Joyce Honda 973-903-7162 mobile

Jan 04, 2021

STEVER3867 responded

Hi, Larry, I did the survey late at night, it should be 5 Stars and Recommended-Yes. I probably was tired and forget to finish the survey completely.

December 22, 2020

Dealership Rating
Employee Rating

I’m enjoying to deal with Joyce honda for more than 3 years and it’s excellent with service and honestly that’s the nr 1 Honda dealer More

by 1800GOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Owusu

December 16, 2020

Dealership Rating
Employee Rating

I dealt with Larry Swanson; he was kind, knowledgeable about the vehicle and did and outstanding job explaining all the features of the vehicle. I will definitely recommend him to all my friends and fa More

by GORMANS1@yahoo.co
Recommend Dealer
Yes

December 04, 2020

Dealership Rating
Employee Rating

It was great experience after meeting up with the manager Larry. He explained all the features of the vehicle. & excellent customer service. Please add free services for the vehicle purchased. More

by Nilam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 02, 2020

Dealership Rating
Employee Rating

Great place to buy a car would highly recommend everyone to buy or get a Honda serviced here, great value and service great friendly workers that want to help. More

by DEBGINARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino , KELVIN ALFRED, Steven Matias

November 23, 2020

Dealership Rating
Employee Rating

Fine experience. Since leasing the Honda Civic Sport, I have been pleased with the staff and service. I will recommend this dealership to my friends. More

by PAMMEDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino , KELVIN ALFRED, Steve Owusu, Ray Spinelli

November 19, 2020

Dealership Rating
Employee Rating

Was very satisfied from the service I received from Tom Duffy. He was professional, courteous and friendly. Any questions that I had were answered completely. In the future I will be recommending Joyce Hon More

by JLAMENDOLA35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Duffy

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