Larry Swanson | Page 15

Very polite and helpful One of the most amazing Dealership on the area Very satisfied with each one of the departments I totally recommend to anybody Don’t have have a One of the most amazing Dealership on the area Very satisfied with each one of the departments I totally recommend to anybody Don’t have have a doubt about Joyce honda They will treat you like family. More

by MANUELMEDINA261 Verified Customer Verified Customer

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My car went on brand new and came out needing bodywork! I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked u I purchased a brand new CRV and wanted a roof rack. When I made my purchase, Joyce Honda booked a service appointment for the install. When I picked up my car and brought it home much to my dismay I found that they had dented the roof above the passenger door in 4 places. The car was also returned dirty with dust and marks all over the roof. The dealership manager offered to repair the damage and had originally said I should not need bodywork. When I came in to pick up the car I was told it was going to need bodywork and I would need to leave it a few more days. After multiple trips to the repair department and over a week later my car was finally repaired. I was very disappointed to have dropped off a brand new car and now have a vehicle that has bodywork (the edges that were painted still have a few rough edges). I was not offered any type of compensation for the inconvenience of all the trips back and forth, or that I am so upset that my “brand new” car is no longer new other than a certificate for a free oil change in their repair shop and that I can have them smooth out the rough paint edges when I come back. I do not trust the competence of the repair department after they damaged my car the first time. I would certainly not want to take a chance that they may cause further damage if I returned for an oil change. I also had other issues with my registration paperwork as well as the fact that they installed the incorrect roof rack to top it off. More

by CRV Owner Verified Customer Verified Customer

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Great experience as usual. I’ve been dealing with Joyce Honda for 15 years From a sales standpoint Larry and Joe have been terrific and I have always been treated great!! I I’ve been dealing with Joyce Honda for 15 years From a sales standpoint Larry and Joe have been terrific and I have always been treated great!! I also have my cars serviced there as well and that is exceptional as well Marge McCabe More

by WENT2BEACH Verified Customer Verified Customer

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i received excellent service from everyone i dealt with!!! great experience working with joe, efren and larry. they worked very hard to get me the car i wanted for the price i needed. they were extremely pro great experience working with joe, efren and larry. they worked very hard to get me the car i wanted for the price i needed. they were extremely professional and friendly through out the process. i have only owned a joyce hona for the last 30 years. thanks for everything to the entire staff!!!! More

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Top rate experience We arrived at Joyce Honda at the invitation of the General Manager, Larry Swanson, to look at the new CR-V Hondas. The purchase of our new Honda was m We arrived at Joyce Honda at the invitation of the General Manager, Larry Swanson, to look at the new CR-V Hondas. The purchase of our new Honda was made simple and enjoyable. Within a few hours, we received an evaluation on our trade, picked out our new car, which was then serviced and we were on our way. Thank you Larry and Efren for your guidance and professionalism. You made our day!!!! Ralph and Lee Conte More

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Most professional dealership I had such a pleasant experience with Joyce Honda. The entire staff was so helpful and welcoming. Furthermore, I want to give Larry Swanson a special I had such a pleasant experience with Joyce Honda. The entire staff was so helpful and welcoming. Furthermore, I want to give Larry Swanson a special thanks and recognition for the time and dedication he spent in helping me through the leasing process. He ensured that everything was explained thoroughly and that my car was in perfect condition when I received it. He went out of his way to make sure that I was satisfied with my purchase and this was much appreciated by myself and my family. I was also impressed by Efren Madrigal’s thorough walkthrough of the lease contract, payments, and any additional add-ons available for my lease. He was so professional and kind and it was much appreciated. My family and I will definitely be returning to Joyce Honda for any future vehicle purchases. More

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Good experience Personally my fiancé and i had a good experience here they did not try to push us into anything other than what we asked for. Efren worked with trying Personally my fiancé and i had a good experience here they did not try to push us into anything other than what we asked for. Efren worked with trying to get us the financing we wanted. We didnt spend the whole day at the dealer and everything was pretty much done quickly and to our benefit. We were recommended there by a friend and can honestly say we will be back there if we need a car in the future. More

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Oil Change Joyce Honda has always provided and excellent product and services. The team is very professional and prompt when getting the vehicle service. I want Joyce Honda has always provided and excellent product and services. The team is very professional and prompt when getting the vehicle service. I want to take this opportunity to thank everyone working at Honda. Luis More

by LAQUINONES80 Verified Customer Verified Customer

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By far the BEST experience I've had with ANY dealership! I was driving a vehicle that I felt overall unhappy with. I was paying a high price for an SUV that did not feel worth the monthly payment from an ent I was driving a vehicle that I felt overall unhappy with. I was paying a high price for an SUV that did not feel worth the monthly payment from an entirely different manufacturer and dealership. I was then looking to make some serious changes that would put me into a vehicle I was not only head over heels for, but worth every cent. I was unhappy with the dealership I previously went to so a friend referred me to Joyce Honda of Denville, NJ. And, boy, was she right! Not only did I receive exceptional and outstanding friendly, courteous service, but the sales person introduced me to the vehicle technologically and operatively. This was a HUGE selling point. Before even getting into the SUV to test drive it, Creiss Whitfield (sales) helped familiarize me with HOW it works so I wasn't so nervous driving a newer car the first time. I've never had a salesperson approach a test drive that way. I felt at ease, comfortable, and prepared. After test driving the 2019 Honda Pilot EX, I was SOLD. The SUV is PERFECT! I am in love with the car, but more so, I am overjoyed with the experience I had. I will be referring friends and family to them in the future! I am one SATISFIED customer!! More

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Oil change and pre-trip check up before journey This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything This was an easy visit. It was a little early for my 15000 mile check up, however, we were taking a long journey and wanted to make sure everything was in good shape. We pulled in at noonish on a Friday, the service bays were a little busy, however we were out and on our way in just over an hour. The waiting room was comfortable and when the colleagues walked through they always reminded the customers about the refreshments available. Lennon Presto made it very convenient. Thanks!! We also stopped by the show room to check with our Salesman Larry Swanson about new vehicles and express our general happiness with our 2018 CRV. Always friendly and professional. Thanks Larry! More

by RMACKIE4 Verified Customer Verified Customer

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