Mio Martinez

10/10 experience. I was in and out and the process was easy. Manager & salesperson were amazing. I was in and out and the process was easy. Manager & salesperson were amazing. More

by BRIANLEGER94 Verified Customer Verified Customer

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If I could give this place 0 stars, I would. This was one of the most dishonest and unprofessional car-buying experiences I’ve had. I left a $500 refundable deposit on a 2020 Toyota RAV4 after This was one of the most dishonest and unprofessional car-buying experiences I’ve had. I left a $500 refundable deposit on a 2020 Toyota RAV4 after they agreed to replace the windshield “free of charge.” When I came back to complete the deal, they tried to rush me into signing without letting me properly inspect the car. Once I did, I found clear signs of a prior accident (repainted panels, replaced driver’s door, panel gaps). The “new” windshield they installed already looked defective. When I pointed it out, my salesperson Laura said “if anything happens there is warranty on the windshield,” and when I asked for details: “I’m not sure but you can just go inside and sign and we’ll figure that out later.” Completely unacceptable. When I refused to move forward, the manager, Luis, became aggressive and berated me then proceeded to try to pressure me into buying another car. Getting my deposit back was a nightmare. I was sent back and forth between locations, made to wait, avoided, and even referred to as “an angry customer.” They tried to tell me I had to wait until Monday to get my money back. After nearly 2 hours of wasted time, I finally got my $500 back. This place is disorganized at best and deceptive at worst. Between the lack of transparency, pressure tactics, and complete disregard for customers’ time, I strongly recommend taking your business elsewhere. More

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They had the SUV in the color and trim I wanted and they delivered it. i recommend seeing them for your new SUV. 😊💕 delivered it. i recommend seeing them for your new SUV. 😊💕 More

by VYANNTOM Verified Customer Verified Customer

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I definitely recommend it, the information was very clear from the first moment, the personalized advice was excellent and the service in general was very good. from the first moment, the personalized advice was excellent and the service in general was very good. More

by MARCYOLIER Verified Customer Verified Customer

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Joyce Honda’s service department is always helpful, kind, knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! knowledgable, and efficient. My parents and I bought/leased cars from Joyce Honda for decades, and I still lease here as an adult with my own family! More

by COURTNEYMMCARDLE Verified Customer Verified Customer

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This place is awesome for service. The only complaint is that the coffee could be a little better. The only complaint is that the coffee could be a little better. More

by CHRISTOPHERJFEELEY Verified Customer Verified Customer

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The dealership has an amazing staff all around from sales to parts and service incredible to parts and service incredible More

by MARISA09301974 Verified Customer Verified Customer

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I had a terrible experience. My time was wasted and when I spoke to the service manager on duty he could not of cared less and just walked away. Not what I was expecting or hopin My time was wasted and when I spoke to the service manager on duty he could not of cared less and just walked away. Not what I was expecting or hoping for from Honda. More

by abeyta54 Verified Customer Verified Customer

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My recent car buying experience at Joyce Honda was absolutely phenomenal! From the moment I walked in, the sales team was incredibly welcoming, knowledgeable, and patient in helping me find the perfec absolutely phenomenal! From the moment I walked in, the sales team was incredibly welcoming, knowledgeable, and patient in helping me find the perfect vehicle. They listened carefully to my needs and budget, and never pressured me into anything I wasn't comfortable with. The entire process was transparent and stress-free, making it a true pleasure to do business with them. I highly recommend Joyce Honda to anyone looking for a new car and outstanding customer service! More

by OITZERJUDAICA Verified Customer Verified Customer

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Amazing service! Eric and Ernst are wonderful! I will definitely be back when I need service! Eric and Ernst are wonderful! I will definitely be back when I need service! More

by Jenniferguerra1018 Verified Customer Verified Customer

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