This is our 3 vehicle purchase at this dealership.
Sam is ALWAYS great to work with and Dennis was very kind.
Sam is ALWAYS great to work with and Dennis was very kind.
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by jackie11990
Verified Customer
Verified Customer
Feb 20, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you for choosing us again for your third vehicle purchase. We’re glad Sam made the process smooth and that Dennis treated you with kindness. Enjoy your new Chrysler Pacifica and let us know if there’s anything else we can do.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Everything was good except for the service department
recon fees that they were trying to charge. On top of the online pricing that the vehicle was listed at. $2990.00 for recon and an alignment on a veh
recon fees that they were trying to charge. On top of the online pricing that the vehicle was listed at. $2990.00 for recon and an alignment on a vehicle that had 25,000 miles on it.
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by Rotary13bmazda
Verified Customer
Verified Customer
Other Employees Tagged:
Latzu Lara
Feb 18, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Samuel was great super friendly and very easy to do
business with, they service was excellent and i am very happy
business with, they service was excellent and i am very happy
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by sgt_john1980
Verified Customer
Verified Customer
Other Employees Tagged:
Latzu Lara
Jan 24, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Regan was my salesman.
.. there's a reason why I've bought 4 vehicles from him all within 6 months. That kid is exceptional at what he does!
.. there's a reason why I've bought 4 vehicles from him all within 6 months. That kid is exceptional at what he does!
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by Stevepalmos
Verified Customer
Verified Customer
Other Employees Tagged:
Latzu Lara
Jan 20, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Friendly and very attentive to the customer Understood
what I was looking for and found the exact vehicle to meet my needs
what I was looking for and found the exact vehicle to meet my needs
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by Geraldhires
Verified Customer
Verified Customer
Other Employees Tagged:
Latzu Lara
Jan 17, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
I had an excellent purchase experience with Samantha
Houston! Together we found just what I needed.
Houston! Together we found just what I needed.
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by Daxdbh
Verified Customer
Verified Customer
Jan 14, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Josiah and Robert did an outstanding job of getting us
the vehicle we wanted. They communicated well to ensure I was completely satisfied.
the vehicle we wanted. They communicated well to ensure I was completely satisfied.
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by martin.j.moreno2
Verified Customer
Verified Customer
Jan 13, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you for sharing your experience with us, Martin! We're happy to hear it went well and truly appreciate your feedback.
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
Gracie was amazing to work with.
Will definitely recommend her to others and look for her in the future!
Will definitely recommend her to others and look for her in the future!
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by crivera259
Verified Customer
Verified Customer
Jan 11, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing San Antonio Dodge Chrysler Jeep Ram!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com
The dealership add in of nearly $3000 without good reason
I felt was just excessive. The salesman said it was for a brake job including rotors plus bushings on the suspension, yet when we asked for the detai
I felt was just excessive. The salesman said it was for a brake job including rotors plus bushings on the suspension, yet when we asked for the detailed maintenance report, he couldn’t produce it. The dealer came “down” $1500, but I feel like the total unexplained $3000 should have been taken off. It was only after we got done with finance that the salesman produced the dealer inspection report showing nothing was done to the vehicle. The finance guy tried to include gap insurance yet we put down $10000 - nearly 25% of the purchase price. He also tried to include an extended warranty for $5000 without asking me. When I asked, he said it was included with the price when really it would have been included in the financing, not the original price of the vehicle. He removed both at my request, but I felt he was less than transparent. In hindsight, it seemed a little shady.
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by ToddT
Verified Customer
Verified Customer
Other Employees Tagged:
Dalton Simmons
Jan 14, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Todd, and hopefully, we can get to the bottom of this.
Mauricio Hernandez - General Manager
MoHernandez@sanantoniodcj.com
This was the first time my wife and I purchased a vehicle
in San Antonio. The whole process was quick and easy. Sam Villegas was an amazing salesman as well as Latzu in finance. It was nice to be in and out
in San Antonio. The whole process was quick and easy. Sam Villegas was an amazing salesman as well as Latzu in finance. It was nice to be in and out in 2 hours
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by PASHLEY.RODRIGUEZ1984
Verified Customer
Verified Customer
Other Employees Tagged:
Latzu Lara
Jan 08, 2026 -
San Antonio Dodge Chrysler Jeep Ram responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing San Antonio Dodge Chrysler Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!
Dennis Erazo - General Sales Manager
denniserazolagos@sanantoniodcj.com