Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 73

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.1
775 Reviews
4.1

775 Reviews

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775 Reviews of Laura Hall

April 06, 2021

Dealership Rating
Employee Rating

Very Good. Smooth Check in process. Comfortable lounge with free snack & drink service. Free car wash service after car maintenance. Smooth check out process. Everything was fine. More

by NICK.KAWAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Joseph Toyota of Cincinnati responded

Thank you for the timely review of your experience at Joseph Toyota Service. We appreciate your recommendation, Nick, and your candid responses. The easy, smooth process you described is always our goal. Thanks again and have a great day!

April 06, 2021

Dealership Rating
Employee Rating

Oil change and tire rotation was $90 and that is without the coupon I used. Toyota should give customer loyalty coupons without having to go online to find them or lower the price of an oil change and rotat More

by WISE37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Joseph Toyota of Cincinnati responded

Hello, Thank you for sharing your thoughts and feedback with us. We strive to provide the gold standard of service for all of our customers. I’d very much like to learn more about your experience and work toward a solution with you. Please reach out to management directly at your earliest convenience.

April 05, 2021

Dealership Rating
Employee Rating

Service was fast and pleasant. Staff was extremely friendly and helpful. I was in and out with a freshly washed car. Service is always a pleasant experience at this location. More

by KARIN.CRAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Joseph Toyota of Cincinnati responded

Karin, we appreciate this fantastic review and your recommendation! Your experience is what we strive to provide every customer. Thank you for coming to Joseph Toyota for your vehicle's service. We hope to see you again!

April 03, 2021

Dealership Rating
Employee Rating

Easy to drop off auto and pick up the next day. I appreciated the quick turnaround time on my vehicle repair. Thank you for the quick service. More

by HEATHER60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Joseph Toyota of Cincinnati responded

Thank you for your business, Heather, and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2021

Dealership Rating
Employee Rating

Great customer service and terrific auto service. They respect your time by being prompt with your appointment. They explain what is to be done and what has been done. They are friendly, helpful and knowl More

by dm.powell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 02, 2021

Dealership Rating
Employee Rating

Perfect day! Please update the areas marked in red Perfect day! Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. Please update the ar More

by fburkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Joseph Toyota of Cincinnati responded

Many thanks for taking the time to provide your supportive responses and positive recommendation. We will aim higher to earn a full five stars during your next visit. Your business is important to us!

April 02, 2021

Dealership Rating
Employee Rating

The last maintenanc visit was filled with great customer service. The service garage people were very professional and kept me informed of progress. A nice professional lady visited the waiting room and More

by MANJLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Gibson, Jeff Jaeger

Apr 02, 2021

Joseph Toyota of Cincinnati responded

We are delighted that we could provide you with this pleasant experience, including good coffee! Thank you for choosing Joseph Toyota for your vehicle's service and for this five-star recommendation. We appreciate your business!

April 02, 2021

Dealership Rating
Employee Rating

Employee are courteous and friendly. They provide a fair price for the work completed. I will return to this location for further service. I have been going to this location for service for my Corolla for More

by ELISHEVA.WASHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Hughes , Jeff Jaeger

Apr 02, 2021

Joseph Toyota of Cincinnati responded

Elisheva, we can't thank you enough for being a loyal Joseph Toyota customer. Your feedback and recommendation are especially important to your service adviser and team. We strive to provide you with great customer service and vehicle care. We're looking forward to your next visit!

April 01, 2021

Dealership Rating
Employee Rating

Everyone was very professional and did an amazing job. Service department checked my vehicle for any parts that are in need of repairs and pointed them out to me. More

by MURRAYGORDONFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle

Apr 02, 2021

Joseph Toyota of Cincinnati responded

Kyle, Laura, and your entire Service team at Joseph Toyota of Cincinnati express their gratitude for this fantastic review. We're glad we could provide you with service that met your expectations and look forward to seeing you again. Have a great day!

April 01, 2021

Dealership Rating
Employee Rating

I was greeted warmly at check-in and handled professionally throughout my service visit. There was plenty of lounge space for the waiting customers to be comfortable. More

by PDBERLAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 01, 2021

Joseph Toyota of Cincinnati responded

Thank you for sharing details of your recent visit with us. We're glad we could provide a thoroughly pleasant experience for you and look forward to seeing again. Your comments and recommendation mean a great deal!

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