Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 74

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

March 31, 2021

Dealership Rating
Employee Rating

Everything was fast and efficient... Everyone was Everything was fast and efficient... Everyone was friendly and explained all that was going to be done with our car. Very happy with the service a More

by MSTS84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix , Steve Stackhouse

Mar 31, 2021

Joseph Toyota of Cincinnati responded

We sincerely appreciate your wonderful feedback and great recommendation! We can't thank you enough for being a loyal Joseph Toyota customer and for letting us know that what we do brightened your day. We look forward to your next visit!

March 31, 2021

Dealership Rating
Employee Rating

Joseph Toyota of Cincinnati is a very honest service provider. The work on my car has been done properly every time. The interior of the car is returned in perfect condition. More

by lyons_karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Joseph Toyota of Cincinnati responded

Karen, thank you for being a loyal Joseph Toyota customer. We appreciate the time you took to describe your experiences with us and to recommend us for vehicle service. We're always glad to see you.

March 29, 2021

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Did a thorough job on determining the issue with my vehicle and making sure everything was taken care of. The service manager went out of his way to help me with transportation to and from the dealersh More

by CHRIS.MILLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Joseph Toyota of Cincinnati responded

We strive to provide great customer service, Chris. Getting your vehicle's issue diagnosed and repaired to your satisfaction is our goal. Thank you for contacting Joseph Toyota for your automotive service and for recommending us. We appreciate your time!

March 29, 2021

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Employee Rating

The job was done right with friendly service. It was The job was done right with friendly service. It was done in a timely manner. Waiting area was comfortable with snacks and drinks. I will be back. More

by SANDIDREWES33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Joseph Toyota of Cincinnati responded

We appreciate your feedback and recommendation, and are delighted you had a great experience. Your comments are important to us! We're looking forward to welcoming you back.

March 29, 2021

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Employee Rating

I came in to have my tire patched on Saturday. I drove it home and found out it was flat the next morning. The service department followed up an issued me a refund. They really are accountable and appreci More

by CAZEKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 31, 2021

Joseph Toyota of Cincinnati responded

While we wish the repair we provided to your vehicle's tire would have had the result you and we expected, we are happy to issue a refund to you for the inconvenience it caused. Thank you for updating your review and recommending Joseph Toyota. We do hope you will come and see us again.

March 27, 2021

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Employee Rating

Job was done in a timely manner. The staff was friendly. But I did not like the sales staff because some did not wear their masks all the time. More

by SMARANYOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2021

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.

March 27, 2021

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Employee Rating

Been a customer of Joseph Auto Group since 1974. Chevrolet,Toyota,Hummer have always received OUTSTANDING SERVICE! Wouldn’t go anywhere else for my automotive needs! More

by AWA1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I apologize, I didn’t get other employees names, everyone I came in contact with was great!

Mar 28, 2021

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

March 27, 2021

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Employee Rating

This was my first time bringing my car in for service and I was in and out in about 30 minutes. I did oil change because of my low mileage, but it was comforting having everything checked out. Monica greeted More

by jocelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Monica

Mar 28, 2021

Joseph Toyota of Cincinnati responded

Jocelyn, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati. We look forward to having you as one of our valued customers for many more years to come!

March 26, 2021

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Employee Rating

Was happy with the service and the professionalism by the staff.will undoubtedly keep using them for service on my vehicle as long as I’m living in the area. More

by jackhendo66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota for your vehicle's service today. We're delighted to know that your Service team took excellent care of you. On their behalf we thank you for taking time to write this review and recommend our service. We hope to see you again soon.

March 26, 2021

Dealership Rating
Employee Rating

Everyone was nice and could help if needed. Service was fast and the waiting area was comfortable. I will be returning again. Thank you.Bye More

by VOLKS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Joseph Toyota of Cincinnati responded

Many thanks for your recommendation and great feedback. We are pleased to know you had an enjoyable experience at Joseph Toyota and look forward to seeing you again! We'll be here for you.

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