Laura Hart-Siano | Page 6

New purchase We went in to the dealership for service on our 2016 Outback and came home with a 2018 Outback. Everyone was totally professional and extremely accom We went in to the dealership for service on our 2016 Outback and came home with a 2018 Outback. Everyone was totally professional and extremely accommodating. More

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Service/New Car Purchase I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department I turned my service visit into a new car purchase. Second time around with Laura Hart-Siano and will do it again. Always happy with service department too More

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Crosstrek I found Laura Hart-Siano an extremely knowledgeable, wonderful, patient, professionally dressed sales rep. We did not feel pressured. The rest of th I found Laura Hart-Siano an extremely knowledgeable, wonderful, patient, professionally dressed sales rep. We did not feel pressured. The rest of the staff was courteous & helpful as well. Just today I referred a person to call Laura. More

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Purchase/Lease a new Subaru Forester Laura Hart-Siano was great from the time I first contacted her through the sale and final delivery of my new 2018 Subaru Touring Forester. She helped Laura Hart-Siano was great from the time I first contacted her through the sale and final delivery of my new 2018 Subaru Touring Forester. She helped me make my decision on the best option for me, whether to purchase or lease, and did a great job of helping me through the whole process. She took extra time on the test drive to point out all the features of the vehicle and she made sure I understood how things worked before I drove my new car off the lot. Also got great advice from Chris M. in finance about the leasing options. He was a big help. I'll be back at the end of my lease for another new car from Matt Slap Subaru. More

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Exciting buying experience Everything about my experience was so positive that I left the delaership excited, happy and full of information. I took a test drive in a Forester al Everything about my experience was so positive that I left the delaership excited, happy and full of information. I took a test drive in a Forester almost a year ago and knew that that was the car I wanted and that Laura Hart-Siano was the salesperson I wanted to work with. It look almost a year for me to get to the point where I was ready to buy, but yesterday was the day. Laura and I had stayed in touch through the year, by email, so I made an appointment with her and she made the buying process perfect. She made sure I felt comfortable behind the wheel, giving me numerous opportunities to drive. I used the Costco buying program, and the price was determined by Costco. We took care of the paperwork, she took me on a tour of the service area, and then I signed the loan paperwork with Ralph. He explained everything very well and was also very kind. Finally, Debbie took me to my car and gave me a lengthy tutorial about all of the features. She offered to be of assistance at any time, if I couldn't figure something out. Everyone I dealt with, especially Laura was so pleasant and helpful. Laura even called my insurance agent to get the insurance coverage. I would never go to another dealership after this wonderful experience. More

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No pressure buying experience. I was a little anxious about going into a dealership on my own because I wanted to avoid any pressure to buy. In fact, I wasn't planning to purchase I was a little anxious about going into a dealership on my own because I wanted to avoid any pressure to buy. In fact, I wasn't planning to purchase a car that day. Based on the fantastic customer experience, in-depth information, quality of product and the business office willing to work out a deal I did walk out with a new car and I am very happy with it. More

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Going From 2015 Chevy Cruze into a 2018 Impreza Originally I had a 2015 Chevy Cruze which was giving me major problems and costing me more to take care of the car. My friend suggested that I test dr Originally I had a 2015 Chevy Cruze which was giving me major problems and costing me more to take care of the car. My friend suggested that I test drive the Subaru Impreza. I test drove it with Laura Hart and realized how much better it handled than the Cruze alone. Laura was very helpful, encouraging, and willing to help me make the best car purchase on a vehicle that has proven itself to be the most reliable. She followed up with me, answered any questions I had, and made sure I get the vehicle that I wanted. Thank you so much for helping me make this purchase!!! You guys are awesome. More

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Surprise new forester I took my 2016 Forrester in for maintenance and was nearing the end of my lease so decided to look at some new cars. Laura Hart-Siano was my salesper I took my 2016 Forrester in for maintenance and was nearing the end of my lease so decided to look at some new cars. Laura Hart-Siano was my salesperson and got me a spectacular deal on a new 2018 Forrester lease at the price I needed since I will be retiring. Also the service department is fantastic, prompt, friendly and the waiting area is very comfortable. More

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Great Car, Excellent Customer Service Couldn't rave enough about Matt Slap Subaru. Over-the-top service from Laura, our salesperson, and every employee there with whom I had contact was he Couldn't rave enough about Matt Slap Subaru. Over-the-top service from Laura, our salesperson, and every employee there with whom I had contact was helpful, friendly, and respectful. More

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5-star rating for Laura Hart We bought an Outback and a few days later stopped by unannounced to get an update on all the bells and whistles. We were to see the gal who was assign We bought an Outback and a few days later stopped by unannounced to get an update on all the bells and whistles. We were to see the gal who was assigned to that for us but she wasn't in that evening. Laura quickly said she'd show us how to operate all the car's systems and so she climbed in the back seat and spent several minutes teaching the A to Z of everything. She was fantastic! We cannot give her enough praise:) A real keeper! More

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