Laura Sanchez | Page 15

Incredible experience with a great sales team. Getting a new vehicle can be stressful, but not here. It was truly an enjoyable experience! I am extremely grateful for how well I was treated, patiently answe new vehicle can be stressful, but not here. It was truly an enjoyable experience! I am extremely grateful for how well I was treated, patiently answering each of my questions, and communicating with me on updates while I was waiting for my vehicle. I LOVE my new Blazer, and couldn’t be happier! More

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It was a wonderfully great, fantastic experience I had buy my high country from Mickey. buy my high country from Mickey. More

by speck.austin1012 Verified Customer Verified Customer

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Ferman made it easy to buy a car at a great price fast, without added fees. Rachael went out of her way to send screen shots of the delivery map that our son enjoyed and answer his questions(he’s five). without added fees. Rachael went out of her way to send screen shots of the delivery map that our son enjoyed and answer his questions(he’s five). More

by robertmcleveland Verified Customer Verified Customer

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The finance department is terrible. Stop payment on the loan payoff and would not let me choose my finance company. loan payoff and would not let me choose my finance company. More

by deeperezsaintleo Verified Customer Verified Customer

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This is the worst dealership I have ever dealt with. Over the past 12 years I have purchased at least 1 and sometimes 2 $80k 3500 high country Silverado’s a year from Sunset Chevrolet and should have Over the past 12 years I have purchased at least 1 and sometimes 2 $80k 3500 high country Silverado’s a year from Sunset Chevrolet and should have stayed there. I went to Ferman for my 2021 truck and it was the biggest mistake I have ever made. From the sales rep to the manager to their service department, they all have lied to me. It took over 7 weeks to get a measly $500 deposit back. Then they bait and switched me on the wheels and tires I was supposed to get. When I showed proof of what I ordered they still were trying to not make good on my purchase. It took another 4 weeks after that to get the correct ones. Even my wife was lied to, they told her they would treat her to a spa treatment if she bought a new truck. She bought one and now they are denying it, even though we have him on video promising her. I WOULD NEVER RECOMMEND FERMAN TO ANYONE! More

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Unhappy, I bought a brand new truck have 4 issues with it and no one yet has corrected the situation still waiting on phone calls and no one yet has corrected the situation still waiting on phone calls More

by Ace Verified Customer Verified Customer

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Raul is the best salesman there is we went to over 6 dealership with no luck we went to Fernan Chevrolet and within minutes of walking in he helped us find exactly what we wanted he made 2 sales that da dealership with no luck we went to Fernan Chevrolet and within minutes of walking in he helped us find exactly what we wanted he made 2 sales that day that’s how wonderful customer service is there More

by kaitmendez Verified Customer Verified Customer

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I was a wonderful experience n every one was so great n helpful n will tell anyone who ask me n I will tell them about it all thanks agin! helpful n will tell anyone who ask me n I will tell them about it all thanks agin! More

by stuartweiss91 Verified Customer Verified Customer

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Excellent prompt service! Was great working with Raul and Dominic. Also Tracy was excellent. Thanks Dominic. Also Tracy was excellent. Thanks More

by rjacobs5837 Verified Customer Verified Customer

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Lazer focus on numbers, monthly payment, credit history, trade in value all while always extremely polite . Multi tasking ,energetic, yet continuously progressing the process and making me aware of each pro trade in value all while always extremely polite . Multi tasking ,energetic, yet continuously progressing the process and making me aware of each process and the times to expect to be completed. Could I have paid less ? Probably, I enjoyed every experience with all I was in contact with from start to finish. P.S. I just went in for an oil change for 2016 Colorado and walked out with a 2021 Colorado, when I got home the look on my wife's face, Priceless. More

by sharon.tracy Verified Customer Verified Customer

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