Laura V. Torres
Laura V. Torres at City Volkswagen of Chicago

Laura V. Torres | Page 6

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

Contact Me
5.0
319 Reviews

2020 Sales Person Of The Year! 2020 Volkswagen National Award Winner of Q4 Drive Bigger Award! 2021 February Sales Person Of The Month https://www.cityvwchicago.com/laura-torres-drives-bigger/

Languages Spoken

Spanish Spanish

5.0

319 Reviews

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319 Reviews of Laura V. Torres

March 19, 2025

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Employee Rating

I Had a great experience! laura was just the best with my purchase made the sale very at ease. More

by marielaescarpita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

City Volkswagen of Chicago responded

Thank you, Mariela, for your feedback on your recent visit to City Volkswagen of Chicago. It's great to hear that we were able to assist you and that you had such a positive experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 18, 2025

Dealership Rating
Employee Rating

Great experience with GM Tim and salesperson Laura! I was at the dealership for six hours, however. Most of that time was spent waiting for finance, so that was a bummer. Overall, good experience, and More

by megan.kucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business, Megan, and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

March 04, 2025

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Employee Rating

I absolutely love this place! . I recommend this place to anyone looking to purchase a new or used vehicle. When you come please ask for Laura Torres. She is the best by far and sh More

by dredox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Clemente Garibay

Mar 04, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 17, 2025

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Employee Rating

Laura provided exceptional service, she was personal and refreshingly, personable. NOT pushy. She listens and provides solutions that meet your financial needs. I left feeling great & empowered driving away More

by Cindy F.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi , Clemente Garibay

Feb 17, 2025

City Volkswagen of Chicago responded

Cindy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Laura or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 14, 2025

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Laura is wonderful. She really understands her customers’ needs and is able to offer the best options with honestly and transparency. That’s why this is the second car More

by José
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Feb 14, 2025

City Volkswagen of Chicago responded

Thank you so much for your excellent review, José! We are so glad that Laura had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 13, 2025

Dealership Rating
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Laura Torres will always exceed your expectations! She is dedicated, patient, kind, transparent, and she makes sure that all your specific needs and hopes are taking into consideration. She truly care More

by Diego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Diego, for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 05, 2025

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Employee Rating

Laura is a wonderful, helpful and kind sales person - never pushy, always full of information and options. I'll work with her every time, given the chance. The dealership is clean and organized. I only w More

by linseyfoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

City Volkswagen of Chicago responded

Thank you so much, Linsey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Laura! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 03, 2025

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Employee Rating

I loveeeee Laura! She literally makes car shopping and buying easy and stress free as possible! She’s patient, attentive and caring! I first purchased a vehicle with h More

by Shamaria S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim was amazing as well!

Feb 03, 2025

City Volkswagen of Chicago responded

Thank you, Shamaria, for sharing your experience with us! We're happy to hear it went well with Laura and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 29, 2025

Dealership Rating
Employee Rating

Our salesperson Brandon Rosenow was fantastic! Incredibly knowledgeable about the product and very straightforward experience with no hidden fees!!! More

by robe
Sales Price Transparency
Recommend Dealer
Yes
Jan 29, 2025

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brandon and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 15, 2025

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Employee Rating

The absolute best new car buying experience I’ve ever had. Laura was simply amazing! I will recommend her and the dealership to everyone. More

by reyes.cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Curran, Marcin

Jan 15, 2025

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with Laura here at City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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