Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.7
134 Reviews
4.7

134 Reviews

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134 Reviews of Laurel O'Connor

May 19, 2025

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Employee Rating

Both of my experiences with the service department have been excellent. Laurel is courteous and efficient and very pleasant to work with. I plan to continue to bring my vehicle to Front Royal Ford for serv More

by bob.craighill64
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Recommend Dealer
Yes

May 17, 2025

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I have been using this dealer and it predicessor (Shenandoah Ford) since I moved to this area. Service has always been great. I also bought 2 cars from them. I am more than happy with them. More

by covel648
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

May 05, 2025

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Thanks and Great Job by all personnel at Front Royal Ford. Answered all of our questions... More

by william.bergmann
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

April 18, 2025

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Always great timely service, and good communication. Advisors are always friendly and helpful at drop off and pick up. More

by timothy.whittaker
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Recommend Dealer
Yes

April 10, 2025

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The Front Royal Ford service department is efficient, helpful, and friendly. We like them so much that we drive almost 30 miles for their service. More

by David.golden
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Recommend Dealer
Yes

Other Employees Tagged: Kristian Andrews

April 07, 2025

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Ordered parts three or four days ago haven’t got them in yet so when they do the job, I will rate the service More

by holsinger06
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Recommend Dealer
Yes

February 28, 2025

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Laurel has always been very helpful with what ever the reason that I've been to the dealership. More

by TDEMASI57
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Recommend Dealer
Yes

February 24, 2025

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Employee Rating

Zach and Laurel at the service department very much helpful in each and every step of the way They communicated with me and explained exactly what was wrong with the front axles greatly appreciate ever More

by Tony Kayal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

February 24, 2025

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Zach at the service department went above and beyond by explaining the importance of the front axles always a great pleasure dropping off my Raptor for all of the above services thank you very much Zach an More

by Tony Kayal
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

February 22, 2025

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Employee Rating

Was in for an oil change. Service was great with hardly no wait time , Everyone was nice as well More

by twhoffman2
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

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