Sandy Larrick

Overall visit was good , however I'd wish they would have scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There es scheduling for oil changes and inspections. I do appreciate the first time free oil chamge and life time inspection with buying a new car. There estimate on waiting time was accurate so can't really say anything off overall. Fair, friendly and on time. Recommend them to anyone lookn for oil change and inspection but have 2 to 3 hrs to wait. More

by Slotnut Verified Customer Verified Customer

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Great Service Department and technicians and always pleased with the service done on our vehicles. pleased with the service done on our vehicles. More

by chief21 Verified Customer Verified Customer

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Small town feel with high customer and service quality standards. Appreciate the parts and service team. They take pride in their work and company/products. standards. Appreciate the parts and service team. They take pride in their work and company/products. More

by william Verified Customer Verified Customer

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This was the most professional and caring sales staff I have ever dealt with in a car dealership setting! have ever dealt with in a car dealership setting! More

by AtlBraves89 Verified Customer Verified Customer

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The entire dealership was great. Great people and and great experience. Buy your next vehicle from Front Royal Ford Great people and and great experience. Buy your next vehicle from Front Royal Ford More

by matthewfranklin100 Verified Customer Verified Customer

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I sold my Volvo to this Dealer 2 years ago. I recently had to pay both town and county property taxes on this vehicle because I was unable to prove that I was no longer the owner. The F & I lad I recently had to pay both town and county property taxes on this vehicle because I was unable to prove that I was no longer the owner. The F & I lady and another bookkeeper lady both bent over backwards to find the sale date in their records and generate a duplicate bill of sale for me. They knew that I wasn't going to spend money, yet they both treated me like I was buying a whole fleet of F 150s. Thanks to their kindness and diligence, I'll be getting a large refund on the taxes paid. When I'm next in the market for another E150, I will go there first! More

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Good and friendly place! staffs are helpful to their customers. We like them. Keep up with good work guys! staffs are helpful to their customers. We like them. Keep up with good work guys! More

by s.konate Verified Customer Verified Customer

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All the employees at Front Royal Ford really set the bar high for the competition. Especially Amber, who was polite, professional, and helpful on the phone. She was able to really listen and help me decide high for the competition. Especially Amber, who was polite, professional, and helpful on the phone. She was able to really listen and help me decide which car was right for me. She was knowledgeable of the more complicated aspects of buying a car, and made sure all my questions were answered. I walked out the door to my new car confident and happy with the experience. 10/10 More

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