Laurel O'Connor | Page 7

People were Friendly and quick with the car inspection. Facility was clean. Were out in less than 45 min Facility was clean. Were out in less than 45 min More

by mountainking13 Verified Customer Verified Customer

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Told me couldn't turn off adaptive trans learning. ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't th ..I did with forscan...told me my door latch needed replacement because light was on on dash...after I told them I already checked it and it wasn't that or the wiring harness....had a short to ground in circuit which I fixed myself...they would have replaced the door latch and charged me 750 bucks and then would have charged me more to continue diagnosing problem after that didn't work...this leads me to believe that they didn't even diagnose the problem to begin with because if they had they would have realized the door latch wasn't the problem to begin with....there are a couple other things but was not impressed with the dealership and won't be taking my truck back there in the future...they Def just try to take advantage of customers who come in....not all of us are idiots like they assume More

by TRAVISMCCALL20 Verified Customer Verified Customer

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They are awesome in service department! thank you ! For your knowledge and professional attitude! Great work knowledge! thank you ! For your knowledge and professional attitude! Great work knowledge! More

by holtsclawroseann Verified Customer Verified Customer

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I get my cars picked up and serviced at Front Royal Ford and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! and I couldn't be happier! They are so friendly and very thorough! Shelley is the best! More

by PEGGYT0815 Verified Customer Verified Customer

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My family has bought 6 or 7 vehicles from Jared and we have had nothing but excellent service and support from him! Definitely our go to salesman!!! have had nothing but excellent service and support from him! Definitely our go to salesman!!! More

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All personnel were professional, understood what I needed, provided expedient service and had an accommodating waiting area. needed, provided expedient service and had an accommodating waiting area. More

by jsprohaska Verified Customer Verified Customer

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Laurel O’Connor is the “Michael Jordon” of service work as far as I am concerned! as far as I am concerned! More

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Always pleasant to work with and grateful customer service.service dept is great and always fix issues when I have them. service.service dept is great and always fix issues when I have them. More

by bsantmyers Verified Customer Verified Customer

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Great Service they offer a free inspection when purchasing a vehicle there. They offer a pick up and delivery service where you can schedule you service they come and get your vehicle take it for purchasing a vehicle there. They offer a pick up and delivery service where you can schedule you service they come and get your vehicle take it for service then return the vehicle. No waiting in a waiting room this makes a very convenient way to get my maintenance completed without taking off work. I have told my family about this great service. More

by DFSCHELL Verified Customer Verified Customer

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great service! i brought my three kids and they have the perfect kid corner. they went above and beyond to make the kids welcome and make our oil change a breeze. v i brought my three kids and they have the perfect kid corner. they went above and beyond to make the kids welcome and make our oil change a breeze. very impressed. More

by scbalk Verified Customer Verified Customer

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