Laurel O'Connor | Page 7

I had my yearly preventative maintenance performed and State Inspection. The service was performed quickly and professionally State Inspection. The service was performed quickly and professionally More

by cspret Verified Customer Verified Customer

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Been dealing with the Front Royal Ford for many years and alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! alway provided competent, friendly and helpful staff. They do quality work. They treat you like family! More

by rdmitchelljr2 Verified Customer Verified Customer

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Laurel was super helpful. She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance i She thoroughly explained repairs, went over costs, and kept me updated throughout the process. It was an unexpected high cost repair with insurance involved but she made the experience easy for me. More

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still not fixed going back to let them try again. none of my driver assistant options work since the last time they worked on it. none of my driver assistant options work since the last time they worked on it. More

by poseyctp Verified Customer Verified Customer

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They are awful, sloppy and don't care about the customer. I will not be going back there. I will not be going back there. More

by TWHITCRAFT99 Verified Customer Verified Customer

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Service Dept was great as always, and in a very timely manner. No hidden costs. manner. No hidden costs. More

by MILLERS20 Verified Customer Verified Customer

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Always satisfied when I take my vehicle. They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment They do what you want. Don't try to add on repair work unless you want it, and you are out quickly with an appointment More

by jmeagher1163 Verified Customer Verified Customer

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System lets you book an online service but then when you get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of w get there they say it doesn’t work. Had my vehicle for a day for a recall which can be seen by typing in the VIN. Claimed they had no knowledge of what I was speaking of and had to redo my oil because they used a blend after I requested full synthetic. Staff was condescending and had an attitude stating she wasn’t notified to use full Synthetic. Brought my vehicle to a Malloy in Winchester and they typed in the VIN and my recall for my rear control panel came right up. Avoid at all costs. Drive the extra few miles to Winchester. More

by crf-jem Verified Customer Verified Customer

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The staff was extremely helpful and the work was completed efficiently and in a timely fashion! completed efficiently and in a timely fashion! More

by jsdjdconstruction Verified Customer Verified Customer

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The staff is always friendly. The service writers and mechanics are efficient and easy to talk to. Always my go-to for service when near Front Royal. The service writers and mechanics are efficient and easy to talk to. Always my go-to for service when near Front Royal. More

by dave.kaye Verified Customer Verified Customer

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