Laurel O'Connor | Page 6

I had a belt and hose changed and was charged $300 in labor for a job that I could have done in a little over an hour, but due to a family issue I had to prepare to leave town. I am a recent transplant a labor for a job that I could have done in a little over an hour, but due to a family issue I had to prepare to leave town. I am a recent transplant and was looking to build a relationship with my 2 Fords, but this has left s sour taste in my mouth More

by RICKROTENBERRY2002 Verified Customer Verified Customer

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They are simply the best! Always smiling, willing to help and get you the best deal. Always smiling, willing to help and get you the best deal. More

by rdmitchelljr2 Verified Customer Verified Customer

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My experience at FRF was very good! Time is very important to me and my company, they were efficient, effective and they got the job done as promised. And Laurel Is the absolute best Time is very important to me and my company, they were efficient, effective and they got the job done as promised. And Laurel Is the absolute best in the world!!! She's my Fav!!! More

by DELBERT.HICKS Verified Customer Verified Customer

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Professional and Courteous! Would take my vehicle back to this shop for needed repairs. Thanks! Would take my vehicle back to this shop for needed repairs. Thanks! More

by FLOANDCUZZ Verified Customer Verified Customer

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I've been going to this dealership for many years. Work was done on my truck that didn't need to be done. A brand-new shock was taken off my truck by the mechanic with a xx excuse. Needless to say, no Work was done on my truck that didn't need to be done. A brand-new shock was taken off my truck by the mechanic with a xx excuse. Needless to say, no one can tell me where my shock is. I voiced my concerns, and she was very rude. More

by downscapes Verified Customer Verified Customer

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I will never go there again after spending $1400 a few weeks ago they lied and said I had bad break pads when they were just replaced weeks ago they lied and said I had bad break pads when they were just replaced More

by curtisharris703 Verified Customer Verified Customer

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Disappointed that I couldn’t make an appointment for state inspection or at least drop the car off state inspection or at least drop the car off More

by pamlehew Verified Customer Verified Customer

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The service department is very professional and was great to work with. I recommend Front Royal Ford to work with. I recommend Front Royal Ford More

by dmyraceburu Verified Customer Verified Customer

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Quality work performed on time with no wait. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. Great Service Department who assisted with Ford’s Customer Service for help with warranty on my vehicle. More

by rdmitchelljr2 Verified Customer Verified Customer

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Front Royal Ford goes out of their way to get the service work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repair work done. The problem lies with Ford Motor Co being able to supply the repair parts, even on recalls Ford cannot supply the parts to make the repairs. More

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