Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 8

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Laurel O'Connor

August 05, 2024

Dealership Rating
Employee Rating

They worked our f350 into service dept. and made the required repairs on time. The work performed was under warranty. More

by KAROLGRAVES
Service Price Transparency
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Recommend Dealer
Yes

July 30, 2024

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I like the house call service that you offer. It saves me time and energy. I will definitely use it again. More

by Jab56mab57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews

June 22, 2024

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Everyone in the service department is friendly and helpful. I have been going to Front Royal for 7 years More

by dmyraceburu
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2024

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Front Royal Ford always treats me as an important customer and a respected individual. They find time to explain what they are doing or have done and do their best to make things happen quickly. More

by JEFFMASTINLAW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar

June 11, 2024

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Front Royal Ford has always been full of informative helpful people, and kind to our needs. Thank you More

by phall27
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patricia Terrazas , John Aguilar, Rodrigo Merino

June 08, 2024

Dealership Rating
Employee Rating

Front Royal Ford always treats me as an important customer and a respected individual. They find time to explain what they are doing or have done and do their best to make things happen quickly. N More

by cwarmbrust
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristian Andrews

June 07, 2024

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My last trip in was for an unexpected, serious repair (fuel pump leak). Laurel and the service team were able to get the repair completed early the next day which was appreciated. More

by VAMAURERS
Service Price Transparency
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Recommend Dealer
Yes

May 25, 2024

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Lately, I’ve been able to drop in and wait for an oil change. Appreciate Laura’s assistance. Great group of service advisors and technicians. More

by REVDHIRSCH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff

May 20, 2024

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Employee Rating

Working with the Front Royal Ford Service Center is great. Their Valet pick up and delivery service is next level customer service. Everyone involved in my service were exceptionally polite and profess More

by Kprice
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

Well informed and great service I knew what I needed to have done and the cost More

by morgan_debbie
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Aguilar

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