Laurel O'Connor
Laurel O'Connor at Front Royal Ford

Laurel O'Connor | Page 9

Service Advisor

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
164 Reviews
4.8

164 Reviews

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164 Reviews of Laurel O'Connor

May 18, 2024

Dealership Rating
Employee Rating

Just a headlight replacement walk-in, very quick turn-around, and as always, Laurel made me feel welcome. She's one of the reasons I keep coming back - well, that and the excellent service from the More

by misterestes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 18, 2024

Dealership Rating
Employee Rating

Trustworthy, speedy service! Laurel is amazing! She is a great communicator, knowledgeable, and kind. Thank you!!!! More

by LAUERMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2024

Dealership Rating
Employee Rating

Laurel is always so helpful! She is a great asset to Front Royal Ford! She needs Raise!!! More

by sharonlynn59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 10, 2024

Dealership Rating
Employee Rating

EVERYONE I dealt with at Front Royal Ford was truly amazing. The purchase of the vehicle took about 45 minutes. I had a significant service issue a few days after the purchase and the Service Departmen More

by gddanko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Orndorff, Kristian Andrews , John Aguilar, Billy Albright, Roland Carter

May 03, 2024

Dealership Rating
Employee Rating

Kristian was very welcoming and courteous. He explained everything to me and even followed up with what was going on. More

by MSBRADY66
Service Price Transparency
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Recommend Dealer
Yes

April 18, 2024

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Employee Rating

Second time sloppy repair work was done or wasn’t done completely. Would definitely consider taking my vehicle elsewhere. More

by jle5
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Workmanship
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Recommend Dealer
No

April 16, 2024

Dealership Rating
Employee Rating

Great service work again from you guys thank you all for taking care of service on my F150 More

by tglen031
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 11, 2024

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very fast & friendly service. I would recommend going there even if you don't own a Ford More

by CGOISSE
Recommend Dealer
Yes

April 09, 2024

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Laurel is always great to work with in the service department and Billy Albright has been the best salesperson I have ever dealt with. More

by jbarrett3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Albright

March 29, 2024

Dealership Rating
Employee Rating

Laurel was very pleasant, helpful, and professional. Her treatment of me as a valued customer will encouragement me to continue coming back. Thanks Laurel. More

by WVNHEART
Service Time
Service Communication
Recommend Dealer
Yes
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