Lauren Fusaro | Page 16
Service Advisor
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
307 Reviews
Write a Review307 Reviews of Lauren Fusaro
December 31, 2025
Amazing service my car was done is a fast and professional way looking fordward to my next service visit professional way looking fordward to my next service visit More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems
December 30, 2025
Lauren was very nice and helped me check out when I suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rati suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rating and don't plan on returning for a few reasons. 1) The inspection used to be free because I bought the car there, now I'm charged for $20 for the labor. 2) The service history of my car is not clear to the staff writing the tickets, I was recommended one service (hybrid coolant) which was performed 20K miles ago and was not necessary. I also accidentally accepted one service (brake flush) which was performed last year and was not necessary, a waste of $162. I no longer live near you guys so bringing the car is an inconvenience. It was one I used to put up with because you had the full service history for the vehicle, if recommendations are being made to me without regard to what was done before I'm not going to go to the trouble of brining it to you. More
Other Employees Tagged: Lauren Fusaro
December 26, 2025
Great customer service and helped out alot. thank you to the team. Especially Josh, and Avi thank you to the team. Especially Josh, and Avi More
Other Employees Tagged: David Kolozy, Michael Newsham, Thomas Hackett, Ben Carlson, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Joshua Johns, Judy Deems
December 20, 2025
Communication was awful I was told my car service was going to take 2 hours and 30 minutes. I had an appointment at 9 am. Drop off my car before 9am. I didn't receive my car until 3 pm going to take 2 hours and 30 minutes. I had an appointment at 9 am. Drop off my car before 9am. I didn't receive my car until 3 pm More
Other Employees Tagged: Lauren Fusaro
December 20, 2025
After spending $5400 the mechanic failed to tighten the other l plug oil leaked out. Which required my Toyota to be towed back to the Toyota to have it fixed. It took 3 days. I wasn't very happy x other l plug oil leaked out. Which required my Toyota to be towed back to the Toyota to have it fixed. It took 3 days. I wasn't very happy x More
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