Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 16

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
307 Reviews
4.8

307 Reviews

Write a Review

307 Reviews of Lauren Fusaro

December 31, 2025

Dealership Rating
Employee Rating

Amazing service my car was done is a fast and professional way looking fordward to my next service visit More

by TAVAREZNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2026

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad to hear your service was fast and professional. We appreciate your trust and look forward to seeing you at your next visit!

December 31, 2025

Dealership Rating
Employee Rating

We had an emergency with a dead battery and DCH was able to get us in quickly and took care of an oil change at the same time. More

by slsyska
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 31, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad we could assist you quickly during your battery emergency and take care of your oil change at the same time. We appreciate your trust in DCH and are always here to help!

December 30, 2025

Dealership Rating
Employee Rating

Lauren was very nice and helped me check out when I suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rati More

by ROBERTBERGDALL
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

Dec 31, 2025

DCH Wappingers Falls Toyota responded

Robert, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 29, 2025

Dealership Rating
Employee Rating

It was good. I don't have time to say more. That's enough Time to go. More

by PADRONSTUDIO
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your experience was good and appreciate you taking the time to share.

December 29, 2025

Dealership Rating
Employee Rating

Prompt service, fair price We were pleased with the service at DCH and the repairs completed More

by STEPHANIELSANDLER
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you were pleased with the prompt service, fair pricing, and completed repairs at DCH. We truly appreciate your support and look forward to assisting you again.

December 26, 2025

Dealership Rating
Employee Rating

Great customer service and helped out alot. thank you to the team. Especially Josh, and Avi More

by HARNEET172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We’re glad to hear that our team provided great service and were able to help. Josh and Avi will be thrilled to hear your kind words. We truly appreciate your trust and support!

December 25, 2025

Dealership Rating
Employee Rating

Simple and fast with good recommendations. Dealership is clean and inviting. Very comfortable waiting area. More

by nyctss
Recommend Dealer
Yes

Other Employees Tagged: Lauren Fusaro

Dec 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re happy to hear that your experience was simple and fast, and that our recommendations were helpful. We’re also glad you found the dealership clean, inviting, and comfortable while you waited. We appreciate your feedback and look forward to your next visit.

December 25, 2025

Dealership Rating
Employee Rating

No good No good because they just moved the tires no clean no charge and the car is like same thing than before go to the dealer More

by Porrastito4
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

Dec 26, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 20, 2025

Dealership Rating
Employee Rating

Communication was awful I was told my car service was going to take 2 hours and 30 minutes. I had an appointment at 9 am. Drop off my car before 9am. I didn't receive my car until 3 pm More

by Veronica.sordyl
Recommend Dealer
No

Other Employees Tagged: Lauren Fusaro

Dec 20, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 20, 2025

Dealership Rating
Employee Rating

After spending $5400 the mechanic failed to tighten the other l plug oil leaked out. Which required my Toyota to be towed back to the Toyota to have it fixed. It took 3 days. I wasn't very happy x More

by mamac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

DCH Wappingers Falls Toyota responded

We’re very sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we strive to provide. We appreciate you bringing this to our attention and would like the opportunity to address your concerns directly. Please contact us so we can review what happened and work toward a resolution.

...
16
...

Dealership Inventory (245 Vehicles)

used 2025 Toyota RAV4 car, priced at $35,791
2025 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
used 2023 Ford Bronco car, priced at $38,490
2023 Ford Bronco
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2023 Hyundai Santa Fe car, priced at $22,490
2023 Hyundai Santa Fe
used
Portofino Gray exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $48,819
2026 Toyota Tacoma
new
0202 exterior
Automatic
Four-wheel Drive
used 2024 Toyota RAV4 car, priced at $33,790
2024 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
used 2024 Toyota Corolla car, priced at $21,990
2024 Toyota Corolla
used
Blueprint exterior
Automatic
Front-wheel Drive