Lauren Fusaro | Page 18

Very effective and professional. I was told my inspection would be ready in 30-45 minutes and I was handed my resulting paperwork just at the 30 minute mark. Excellent work. I was told my inspection would be ready in 30-45 minutes and I was handed my resulting paperwork just at the 30 minute mark. Excellent work. More

by shimina218 Verified Customer Verified Customer

Print

OK. Work satisfactory. Done in a reasonable amount of time. Kill the TV in the waiting room!! Work satisfactory. Done in a reasonable amount of time. Kill the TV in the waiting room!! More

by PATL2070 Verified Customer Verified Customer

Print

Lee Burns is an amazing leader. He is caring and understanding. Every customer speaks volumes about him. He is caring and understanding. Every customer speaks volumes about him. More

by Sgtkishon Verified Customer Verified Customer

Print

It’s a Great place , great people, it’s the only place I bring my cars . bring my cars . More

by CSERVAK20 Verified Customer Verified Customer

Print

As always I had a great experience during my Toyotacare appointment. I moved across the river and still drive out to Wappingers because of the excellent customer service experiences that I’ve had. appointment. I moved across the river and still drive out to Wappingers because of the excellent customer service experiences that I’ve had. More

by crgomez09 Verified Customer Verified Customer

Print

I originally went to have routine maintenance done on my 2022 lease and asked if I could speak with someone about my options for turning the lease in early. Let’s just say, I put a deposit down and picked u 2022 lease and asked if I could speak with someone about my options for turning the lease in early. Let’s just say, I put a deposit down and picked up a 2025 hybrid three days later with lower monthly payments and a small refund from the insurance company. We’re very satisfied. More

by BRIDGTODONNE11 Verified Customer Verified Customer

Print

The service department was excellent and had my car in and out in a timely manner. and out in a timely manner. More

by dylanryan0 Verified Customer Verified Customer

Print

It was efficient and timely I found the communication to be very good and I like the text function be very good and I like the text function More

by Jrquaglino Verified Customer Verified Customer

Print

On 10/16/25, I brought my car in for it's scheduled 'Oil Change & Maintenance.' First, they come out to tell me that I need two tires, rear brake pads & rotors. I was aware about brake pads because my best Change & Maintenance.' First, they come out to tell me that I need two tires, rear brake pads & rotors. I was aware about brake pads because my best friend changed the front ones and I had the rear ones in my trunk ready to be out on as well... It's a little bizarre considering... 1) I had purchased for new tires just this past January (not from Toyota. 2) I had gotten a flat tire TWO months ago on the passenger rear tire. Unfortunately, I had to replace it completely due to where/how/what I ran over. I told the 'middle man' this information and also had the receipt in my glove box for proof. 3) I went to my mechanic (Trusted and Honest as well as being good friends with one of my best friend) and asked if he wouldn't mind checking my rotors... Just as I guessed; they do NOT need replacing in the slightest. Bottom line - I have a hard job and I work overnights just to make ends meet. If I didn't know/have the good friends I do, I would have dished out (the estimate I was given from Toyota) would have cost me $1,086 for rotors and $564 to put on the brake pads I already purchased. After I told them about the tire(s), they did not bring that up to me when they came back and gave me an estimate for just the brake pads and rotors. So if I never said anything about the tires, they would have made me believe that I needed them as well costing me approximately 200 on the cheap side for one tire alone. Nothing more to be said as I think this speaks for itself... More

by MLCIRULLI Verified Customer Verified Customer

Print

They are very friendly and honest also explain everything in detail I would recommend them thank for being so friendly. in detail I would recommend them thank for being so friendly. More

by kdimassimo34 Verified Customer Verified Customer

Print