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Lauren Fusaro

Overview Reviews (307) Inventory (245)

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Lauren Fusaro

Lauren Fusaro | Page 26

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

307 Reviews

Overview Reviews (307) Inventory (245)

4.8

307 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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307 Reviews of Lauren Fusaro

February 25, 2025

Dealership Rating

Employee Rating

Great customer service! !! Everyone was so courteous. Was updated about service and completion. Was done in an hour. !! Everyone was so courteous. Was updated about service and completion. Was done in an hour. More

by LJENKELEIT4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear you had a positive experience with our team. We appreciate your feedback and look forward to serving you again!

February 22, 2025

Dealership Rating

Employee Rating

Very helpful, honest, and communicative. On this day, they were also had me in and out VERY fast. Excellent dealing with them, for years, for my service needs! On this day, they were also had me in and out VERY fast. Excellent dealing with them, for years, for my service needs! More

by gtflygirl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Feb 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the wonderful feedback! We're glad to hear you've had such a positive experience with us over the years. We always strive to provide fast, honest, and efficient service. Looking forward to continuing to assist with all your future needs!

February 12, 2025

Dealership Rating

Employee Rating

Courteous competent and valued my business . Lauren the service advisor is the best. Highly recommend. Lauren the service advisor is the best. Highly recommend. More

by heloflight

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Gasiunas

Feb 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Lauren provided such great service. We truly appreciate your business and recommendation. We look forward to serving you again soon!

February 09, 2025

Dealership Rating

Employee Rating

Excellent work and great team They are very professional I could recommend others peoples oh yes Thank you professional I could recommend others peoples oh yes Thank you More

by Ruben Ruano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 10, 2025 -

DCH Wappingers Falls Toyota responded

Ruben, thank you so much for your kind words! We're thrilled to hear you had a great experience. We appreciate your recommendation and look forward to serving you again!

February 09, 2025

Dealership Rating

Employee Rating

Kind, helpful, great at keeping me informed of progress on my service. She was great in every respect! on my service. She was great in every respect! More

by offutt0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our team kept you informed and provided excellent service. We’ll be sure to pass along your feedback!

February 06, 2025

Dealership Rating

Employee Rating

They are the best I went to Toyota on route 17 with my Highlander. They tell me they couldn’t find no problem with it. Very scary when you shut your car off and I don’t wanna start up. I took it back to W Highlander. They tell me they couldn’t find no problem with it. Very scary when you shut your car off and I don’t wanna start up. I took it back to Wappingers where I purchased a battery from them and it was a problem with the battery and it resolved the problem and this other dealership couldn’t even figure that out very professional took care the problem thumbs up. More

by RAYMONDANDDAPHNEBLACK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad we could help resolve the issue with your Highlander. We pride ourselves on providing professional and thorough service, and it's great to hear that we were able to take care of the problem when others couldn't. If you need anything else in the future, we're here to help!

February 06, 2025

Dealership Rating

Employee Rating

they took me right in for my appointment. Thorough and explained everything along the way. Thorough and explained everything along the way. More

by etsulzbach

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

Feb 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear you had a positive experience with us. Our team strives to provide thorough and clear explanations, and it's great to know we met your expectations. If you need anything in the future, don't hesitate to reach out!

February 05, 2025

Dealership Rating

Employee Rating

Lauren Fusaro is a fantastic member of the service team: great communication, clear about service needs and rationale, and always friendly and professional. Thanks, Lauren! great communication, clear about service needs and rationale, and always friendly and professional. Thanks, Lauren! More

by CULP.CAROLINE

Verified Customer

Recommend Dealer

Yes

Feb 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that Lauren Fusaro provided you with such a positive experience. Her communication and professionalism truly shine, and we’re lucky to have her on the team. We’ll be sure to pass along your thanks to Lauren!

February 04, 2025

Dealership Rating

Employee Rating

She help me out lot with company recalls every time she always give good reply when u call always give good reply when u call More

by Patel

Verified Customer

Recommend Dealer

Yes

Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that she has been helpful with your recalls and always provides great support. We truly appreciate your feedback! Let us know if you need anything else.

February 03, 2025

Dealership Rating

Employee Rating

Very efficient in their service. Out in a timely manner. Any and all issues explained. Out in a timely manner. Any and all issues explained. More

by RACER024

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're glad to hear that you found our service efficient and timely, and that all your concerns were clearly explained. We appreciate your feedback and look forward to serving you again!

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