Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 27

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
307 Reviews
4.8

307 Reviews

Write a Review

307 Reviews of Lauren Fusaro

January 30, 2025

Dealership Rating
Employee Rating

Excellent job all around from service desk to actual service. Very pkeasant and smooth experience More

by GEORGEGALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 30, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that your experience was smooth and pleasant from start to finish. We appreciate your feedback and look forward to serving you again soon!

January 26, 2025

Dealership Rating
Employee Rating

Quite efficient. Staffs are friendly and professional. Too bad no complimentary car wash. All is well. More

by ccwu
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Jan 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you had a positive experience with our staff. We appreciate your feedback on the car wash, and we'll definitely keep that in mind for the future. We look forward to serving you again soon!

January 22, 2025

Dealership Rating
Employee Rating

Poor service. We came in for an oil change and tire rotation and BOTH front hub caps were not properly re-secured. One pothole or speed bump and we would have los More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 22, 2025

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 21, 2025

Dealership Rating
Employee Rating

Judy was very helpful when I brought my car in. Judy was very attentive to listening to my concerns. In fact I have never had a bad experienced a bad encounter at DCH. Lauren also helped me with More

by Terrytsnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Print
Jan 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're so glad to hear that Judy and Lauren were able to assist you with your car and address your concerns. We truly appreciate your kind words and are proud to have such dedicated employees on our team!

January 18, 2025

Dealership Rating
Employee Rating

All were attentive to my needs,answered my questions thoroughly. Appreciated the video very much. More

by JAMESOLEary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera

Print
Jan 19, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was attentive to your needs and provided thorough answers to your questions. We’re happy the video was helpful as well. Your satisfaction is important to us, and we truly appreciate your feedback!

January 17, 2025

Dealership Rating
Employee Rating

They are very professional people the work finishes before the time that they said, happy with the service. More

by Edin Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the professionalism and timely service. Our team works hard to exceed expectations, and we're glad we could make your experience a positive one. We look forward to serving you again!

January 17, 2025

Dealership Rating
Employee Rating

Have never had an issue bringing my car in for service. The dealership is very thorough with identifying any issues, thoroughly discuss any recommendations and I always leave satisfied. More

by holly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera, Andrew Bartko, Judy Deems

Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in our service department! We’re so glad to hear that your experiences have been positive and thorough. Our goal is always to ensure you leave satisfied, and we appreciate your kind feedback. We look forward to serving you again in the future!

January 17, 2025

Dealership Rating
Employee Rating

She was very helpful and kind on the phone. She helped me understand what was going on with my car. More

by cdenniston23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 18, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that she was helpful and kind, and that she took the time to explain everything about your car. We truly appreciate your feedback and are here to assist you anytime you need!

January 16, 2025

Dealership Rating
Employee Rating

It was my first time at this dealer as a new Toyota owner and I had so many questions - people were nice but I guess I was hoping for someone who had time to sit one on one with me. I felt like I was annoyin More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2025

DCH Wappingers Falls Toyota responded

Heidi, thank you for sharing your experience with us! We apologize if you felt rushed and didn’t receive the one-on-one time you were hoping for. We truly value your questions and want to ensure you're comfortable and informed. We appreciate the thoughtful gesture with the Dunkin' Donuts—our team definitely appreciated it! Please don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help!

January 16, 2025

Dealership Rating
Employee Rating

Dealership was very clean, plenty of snacks and complimentary. Tea and coffee. Nice waiting area And hardworking employees More

by saulriverajr.212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 17, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad you enjoyed the amenities and had a positive experience. We truly appreciate your kind words and look forward to welcoming you back soon!

1
...
26
27
28
...
31

Dealership Inventory (245 Vehicles)

used 2025 Toyota RAV4 car, priced at $35,791
2025 Toyota RAV4
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$35,791
View Details
used 2023 Ford Bronco car, priced at $38,490
2023 Ford Bronco
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
$38,490
View Details
used 2023 Hyundai Santa Fe car, priced at $22,490
2023 Hyundai Santa Fe
used
Portofino Gray exterior
Automatic
All-wheel Drive
$22,490
View Details
new 2026 Toyota Tacoma car, priced at $48,819
2026 Toyota Tacoma
new
0202 exterior
Automatic
Four-wheel Drive
$48,819
View Details
used 2024 Toyota RAV4 car, priced at $33,790
2024 Toyota RAV4
used
Silver Sky Metallic exterior
Automatic
All-wheel Drive
$33,790
View Details
used 2024 Toyota Corolla car, priced at $21,990
2024 Toyota Corolla
used
Blueprint exterior
Automatic
Front-wheel Drive
$21,990
View Details
View All Inventory