Lauren Fusaro
Lauren Fusaro at DCH Wappingers Falls Toyota

Lauren Fusaro | Page 27

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Lauren Fusaro

October 21, 2024

Dealership Rating
Employee Rating

Fluids not topped off both windshield washers reservoirs low or empty. Oil and grease hand prints on grill and hood on a vehicle I just detailed the day before. Still examining the service but form what I c More

by CURTISMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

DCH Wappingers Falls Toyota responded

Curtis, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 17, 2024

Dealership Rating
Employee Rating

Dealership provided prompt scheduling of appointment. Service was done in a professional manner and met my expectation for quality. More

by wpmelville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your appointment was scheduled promptly and that the service met your expectations. Our team strives for professionalism and quality in every visit. We appreciate your support!

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