Quick service.
Ty Prompt, easy to work with and knowledgeable. I don't have anything else to say
Ty Prompt, easy to work with and knowledgeable. I don't have anything else to say
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by dawn
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 16, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad to hear you received quick, prompt, and knowledgeable service, and that Ty made the experience easy for you. We appreciate your business and look forward to helping you again in the future!
People are very professional They always answer and try
to do the best for you
to do the best for you
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by Wilderpaiz
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 16, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind feedback! We’re glad to hear our team has been professional, responsive, and committed to doing their best for you. We truly appreciate your support and look forward to serving you again in the future.
People are very professional They always answer and try
to do the best for you
to do the best for you
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by Wilderpaiz
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 16, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your feedback! We're glad to hear our team has been professional, responsive, and committed to providing the best possible service. We truly appreciate your support and look forward to assisting you again in the future.
Lauren is extremely helpful and makes the experience very
easy. Lauren is extremely helpful and diligent she makes sure all concerns are fully addressed and makes the experience a good one/
easy. Lauren is extremely helpful and diligent she makes sure all concerns are fully addressed and makes the experience a good one/
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by kimnyrngrs
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 16, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind words! We're delighted to hear that Lauren made your experience easy and enjoyable. Her dedication to addressing every concern and providing exceptional service is truly appreciated. We'll be sure to share your feedback with her. Thank you for choosing us!
DCH Toyota provides quality service in a timely manner.
As a customer for over 25 years, thank you for always being dependable.
As a customer for over 25 years, thank you for always being dependable.
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by VLAMCAT
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 16, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your loyalty and trust over the past 25 years! We're honored to have been your choice for service and are delighted to hear that you continue to count on us for quality, dependable care. We truly appreciate your support and look forward to serving you for many years to come!
Friendly,efficient, good communication It was easy to
book an appointment through the Toyota app. I like the video the mechanic sends to me explaining his findings.
book an appointment through the Toyota app. I like the video the mechanic sends to me explaining his findings.
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by NRAMI55
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 11, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind review! We're delighted to hear you found the process friendly, efficient, and easy to navigate through the Toyota app. It's great to know you appreciate the technician videos explaining their findings. Clear communication and convenience are important to us, and we're glad you had a positive experience!
It was ok not any better than any other dealership It was
nothing that would set this dealership apart from any other. Service people were professional but not pleasant etc.
nothing that would set this dealership apart from any other. Service people were professional but not pleasant etc.
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by jason_henry
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 08, 2026 -
DCH Wappingers Falls Toyota responded
Thank you, Jason, for your feedback. We appreciate you taking the time to share your experience. While we're glad you found our service team professional, we're sorry to hear we did not leave a stronger impression. Your comments are valuable and will help us continue working to improve the experience we provide to every customer. We hope to have the opportunity to serve you again in the future.
Always Professional and friendly service.
They go above and beyond to accommodate our needs where necessary.
They go above and beyond to accommodate our needs where necessary.
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by PUPPEELOVE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Dylan Abell
, Steven Serino- Sales FIVE STARS!!!
Jun 04, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your kind review! We're delighted to hear our team consistently provides professional and friendly service. Going above and beyond for our customers is always our goal, and we truly appreciate your support and trust in us.
Very easy to make an appointment and they keep you
informed on what your car needs if anything. The car was ready in the time that they stated.
informed on what your car needs if anything. The car was ready in the time that they stated.
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by burnsmoose
Verified Customer
Verified Customer
Other Employees Tagged:
Lauren Fusaro
Jun 03, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your great review! We're glad scheduling your appointment was easy and that our team kept you informed throughout the service process. Providing timely, transparent service is important to us, and we're pleased your vehicle was ready as promised. We appreciate your support!
I had a great experience with the service department.
Lauren was fantastic from start to finish. She was friendly, professional, kept me updated throughout the process, and made everything easy and stres
Lauren was fantastic from start to finish. She was friendly, professional, kept me updated throughout the process, and made everything easy and stress-free.
I also want to thank Lazaro, who worked on my vehicle. He provided an excellent video rundown of the 4-point inspection, which was incredibly helpful. It was thorough, easy to understand, and gave me confidence that my vehicle was being properly cared for.
Lauren and Lazaro make a great team. Their communication, professionalism, and attention to detail really stood out. Thank you both for providing such outstanding customer service! I truly appreciate the time and care you put into my visit. Highly recommend!
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by Ria S.
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2026 -
DCH Wappingers Falls Toyota responded
Hi Ria, thank you for your wonderful review! We're delighted to hear Lauren and Lazaro provided such an exceptional service experience. Keeping our customers informed and confident in their vehicle's care is always our goal, and we're glad their communication, professionalism, and attention to detail made a lasting impression. We truly appreciate your recommendation and look forward to serving you again!
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