Overall it was good experience.
Anthony was thorough, and made sure our needs were met.
Anthony was thorough, and made sure our needs were met.
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by WINCH1757
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Sep 21, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for your review! We’re glad Anthony was thorough and made sure your needs were met. We appreciate your business!
Professional, pleasant Professional, pleasant, highly
knowledgeable, kind, and respectful. I had never been to this dealership before, but my experience was pleasant. The staff members we spoke with were
knowledgeable, kind, and respectful. I had never been to this dealership before, but my experience was pleasant. The staff members we spoke with were very personable, respectful, and professional; they were well-prepared to address all the questions and concerns I had. Excellent service.
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by gavi85611
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the wonderful review! We’re glad our team made your first visit pleasant and took the time to address all your questions and concerns. It’s great to hear you found everyone knowledgeable, kind, and professional. We truly appreciate your business!
There were hidden fees snuck into my contract that my
stupid self should have noticed before I signed anything
stupid self should have noticed before I signed anything
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by vicboy17
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.
Great dealership and amazing service.
Theo was very patient and kind with me when making my selection. Since this was my first car purchase, I was very nervous and he was very helpful in
Theo was very patient and kind with me when making my selection. Since this was my first car purchase, I was very nervous and he was very helpful in guiding me through the process. Would definitely recommend him again.
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by VIKKI3775
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Theo
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great review! We’re so glad Theo was patient, kind, and helpful throughout your first car-buying experience. It’s wonderful to hear he made the process easier and helped you feel comfortable with your selection. We truly appreciate your recommendation and your business!
Everyone at DCH is dedicated to a great customer
experience. No need to go anywhere else. You found your dealer
experience. No need to go anywhere else. You found your dealer
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by dwinderbau
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the kind words! We’re glad our entire team made your experience a great one. We truly appreciate your trust and are happy to be your dealership of choice!
Everyone was extremely helpful and made sure that I found
a car that I loved. Can’t thank all those I worked with enough.
a car that I loved. Can’t thank all those I worked with enough.
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by AMBERSHATTUCK
Verified Customer
Verified Customer
Other Employees Tagged:
Anthony
Sep 18, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the kind words! We’re happy to hear our team was helpful and made sure you found the right car for you. We appreciate your business and hope you enjoy your new vehicle!
Very congenial and knowledgable staff.
Very clean building inside. I would recommend this deakersholip to my friends
Very clean building inside. I would recommend this deakersholip to my friends
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by GERALD.CANADAY
Verified Customer
Verified Customer
Sep 18, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the kind words! We’re glad you found our staff friendly and knowledgeable and our dealership clean and welcoming. We truly appreciate your recommendation!
Joe Roche made the experience easy, he was informative,
kind, and made the process enjoyable!
kind, and made the process enjoyable!
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by CHRISTINAMARIA22
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Sep 14, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great review! We’re glad Joe Roche made the process easy, informative, and enjoyable. We truly appreciate your kind words and your business!
Friendly and very helpful.
Are sales person Anthony was an amazing young man!! Meet all are needs!!
Are sales person Anthony was an amazing young man!! Meet all are needs!!
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by MPRICE0905
Verified Customer
Verified Customer
Other Employees Tagged:
Dylan Abell
Sep 06, 2026 -
DCH Wappingers Falls Toyota responded
Thank you for the great review! We’re so glad Anthony was friendly, helpful, and made sure all your needs were met. We truly appreciate your kind words and your business!
Great experience purchasing a new Rav4.
Michael O'Hare took care of everything. I appreciate the professionalism of the dealership. I am enjoying my new car.
Michael O'Hare took care of everything. I appreciate the professionalism of the dealership. I am enjoying my new car.
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by Linda O
Verified Customer
Verified Customer
Sep 02, 2026 -
DCH Wappingers Falls Toyota responded
Linda, thank you for sharing your experience! We’re glad Michael O’Hare made your RAV4 purchase smooth and enjoyable. We truly appreciate your kind words about our team and professionalism. Congratulations on your new RAV4, and we hope you enjoy every mile!