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Lauren Fusaro

Overview Reviews (307) Inventory (245)

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Lauren Fusaro

Lauren Fusaro | Page 6

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8

307 Reviews

Overview Reviews (307) Inventory (245)

4.8

307 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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307 Reviews of Lauren Fusaro

May 22, 2026

Dealership Rating

Employee Rating

Pleasant sitting area. .. coffee was good..lauren jept me informed All staff were kind and helpful .. coffee was good..lauren jept me informed All staff were kind and helpful More

by LISA53598

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We’re so glad you enjoyed the waiting area and coffee, and that Lauren kept you informed throughout your visit. We truly appreciate your kind words about our staff and look forward to seeing you again!

May 22, 2026

Dealership Rating

Employee Rating

The service department is always on time. Everyone is helpful and polite. The place is immaculate. Everyone is helpful and polite. The place is immaculate. More

by ANNHOFFMANKENDRICK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

May 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad to hear our service department continues to provide timely, helpful, and polite service. We truly appreciate your kind words about our facility and look forward to serving you again!

May 21, 2026

Dealership Rating

Employee Rating

Did a great job . Give this guy a raise. Super car sales man! Fresh ride Give this guy a raise. Super car sales man! Fresh ride More

by Usadrains

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Goldberg, Karl Boye, Thomas Hackett, Melissa Tyler, Dylan Abell, Kevin McCarthy, Jason Gasiunas, Mathew Rivera, Judy Deems

May 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!

May 20, 2026

Dealership Rating

Employee Rating

Provided requested service in a timely manner. Provided requested service in a timely manner. Service was friendly, fair, and comfortable waiting area. Provided requested service in a timely manner. Service was friendly, fair, and comfortable waiting area. More

by Allysha222

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 21, 2026 -

DCH Wappingers Falls Toyota responded

Allysha, thank you for your feedback! We’re glad to hear your service was completed in a timely manner and that you found our team friendly and fair. It’s also great to know you were comfortable in our waiting area. We truly appreciate your support.

May 18, 2026

Dealership Rating

Employee Rating

I've been working with Lauren for the past couple of years and all I get from her is 5 stars level of service. I'm a very happy customer. years and all I get from her is 5 stars level of service. I'm a very happy customer. More

by fuseche70

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We’re so glad Lauren has consistently provided you with 5-star service over the years. We truly appreciate your support and look forward to continuing to serve you!

May 18, 2026

Dealership Rating

Employee Rating

Keep up the good work Get great service with a smile. Going above and beyond. Meeting all my expectations. Going above and beyond. Meeting all my expectations. More

by fuseche70

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and support! We’re thrilled to hear our team provided great service and exceeded your expectations. We truly appreciate your feedback!

May 15, 2026

Dealership Rating

Employee Rating

Professionalism and quality work with friendly service. Thanks for doing what you do. I'm happy I purchased from DCH Toyota Thanks for doing what you do. I'm happy I purchased from DCH Toyota More

by HERESMYLINE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you experienced professionalism, quality work, and friendly service. We truly appreciate your trust in DCH Toyota and are so happy to have you as part of our family!

May 12, 2026

Dealership Rating

Employee Rating

It's the worst. I was there last Friday and waited an hour and 20 minutes for an oil change. My appointment was at 3 PM, and I left the dealership at 4:25. They took I was there last Friday and waited an hour and 20 minutes for an oil change. My appointment was at 3 PM, and I left the dealership at 4:25. They took my car out of the garage, and I thought they would have changed it by then because I said it was a long time and I had to leave. The lady went to get me the key. When I was at the light, I saw that they hadn't changed the oil yet, so I called, and this lady answered. When I complained, she told me I had left earlier, otherwise I should have apologized. Now tell me, wasn't that too long? That place is disgusting. More

by zhininmaria

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Michael Newsham

May 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We sincerely apologize for the extended wait time and the inconvenience you experienced during your service visit. This is not the level of service we aim to provide. Please contact us at (845)-288-0982 so we can review your visit and work to make this right.

May 08, 2026

Dealership Rating

Employee Rating

I like DCH Toyota because unlike most dealerships and service departments I find DCH to be honest and helpful. service departments I find DCH to be honest and helpful. More

by Tomschipsi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Judy Deems

May 08, 2026 -

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your thoughtful review! We truly appreciate your trust in DCH Toyota. Providing honest, helpful service is something we take great pride in, and we’re glad that stood out during your experience with us. We look forward to continuing to serve you in the future!

May 06, 2026

Dealership Rating

Employee Rating

It was great. Smooth. It was great. Lauren was very nice and helpful. She was great. Smooth. It was great. Lauren was very nice and helpful. She was great. More

by TIMMERANTE15

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Lauren Fusaro

May 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that Lauren was so nice and helpful throughout your experience. We appreciate your support and look forward to assisting you again in the future.

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