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Lauren Gaines
226 Reviews
226 Reviews
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226 Reviews of Lauren Gaines
September 13, 2025
Both set expectations and communicated with me during the service. I alway appreciate the service from Lauren and Adam. service. I alway appreciate the service from Lauren and Adam. More
by CANDREKO2002
Verified CustomerOther Employees Tagged: Adam Bihun
September 10, 2025
Excellent service overall. .technican was on beleivable helpful very detail 5o resolve the proble. MARTINS mike reed sold the defective vehicle...thanks .technican was on beleivable helpful very detail 5o resolve the proble. MARTINS mike reed sold the defective vehicle...thanks More
by Lolita
Other Employees Tagged: Adam Salinas, Mike Bihun, Adam Bihun, Zach Zuurdeeg, Karson Koprovic, .. .., Anthony Arroyo
September 08, 2025
Lauren is a top notch professional service advisor. She patiently works hard to solve the car problems you have by listening, researching with assistance from the technicians and other Subaru resources She patiently works hard to solve the car problems you have by listening, researching with assistance from the technicians and other Subaru resources. She tries to get an answer for you on questions she doesn't know, She communicates the status of the vehicle and the possible next steps if needed. More
by BB
Other Employees Tagged: Zach Zuurdeeg
August 17, 2025
Very well with letting you know how the service is going along . What is finished and what is going to be done next. If needed . going along . What is finished and what is going to be done next. If needed . More
by WBRUST
Other Employees Tagged: Matthew Rydberg, Adam Salinas, Zach Zuurdeeg, Diana Bollas, Anthony Arroyo , The people are very friendly .
August 08, 2025
Lauren was very helpful to schedule a convenient time, and provide a loaner car while work was completed. She also gave a me a heads-up re: some recommended brake work I should plan for at next oil change and provide a loaner car while work was completed. She also gave a me a heads-up re: some recommended brake work I should plan for at next oil change. Great service! More
by TODDDUNNE
August 07, 2025
Lauren and Adam were awesome and super knowledgeable, respectful, and able to explain what was going on with my truck. Much appreciated! respectful, and able to explain what was going on with my truck. Much appreciated! More
by LAKAELBER
Other Employees Tagged: Adam Salinas, Adam Bihun, Zach Zuurdeeg, Diana Bollas
August 06, 2025
Always friendly,courteous & professional. Gets to know you & greets you! Always feel comfortable and at home. Gets to know you & greets you! Always feel comfortable and at home. More
by REDSJC1@GMail.com
Other Employees Tagged: Laurie Myra, Matthew Rydberg, Mike Bihun, Zach Zuurdeeg, Karson Koprovic, .. .., Diana Bollas, Anthony Arroyo
August 06, 2025
Service department does right by me, even when it is a problem not relating directly to their work. Example was my windshield needing attention due to Subaru needing to redesign the glass problem not relating directly to their work. Example was my windshield needing attention due to Subaru needing to redesign the glass More
by Mike A
Other Employees Tagged: Matthew Rydberg
August 05, 2025
Fantastic. They squeezed me in for an oil change after I dropped the ball. Everyone is very friendly, and one of the most important things for me is there is no They squeezed me in for an oil change after I dropped the ball. Everyone is very friendly, and one of the most important things for me is there is no pressure. They are not trying to sell you stuff. They will continue to get all of my service work More
by CNOCK433
Other Employees Tagged: Matthew Rydberg, Adam Bihun
