Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 18

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
214 Reviews
4.8

214 Reviews

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214 Reviews of Lauren Gaines

June 14, 2025

Dealership Rating
Employee Rating

Zeigler Subaru is the only automotive repair shop I know that charges a 3% fee to use a credit card. Very disappointing. More

by FLYINGABOVETHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zuurdeeg, Diana Bollas

Jun 16, 2025

Zeigler Subaru of Kenosha responded

Thank you for your feedback about the credit card fee at Zeigler Subaru of Kenosha. We understand how unexpected fees can be frustrating and appreciate you bringing this to our attention. Your input helps us improve, and we hope to provide a better experience in the future!

June 14, 2025

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Employee Rating

Great staff. Very friendly and helpful. Diana had everything done and set up by time we go there. More

by Radek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas

Jun 16, 2025

Zeigler Subaru of Kenosha responded

Thank you for the glowing review! We appreciate your support! - Zeigler Subaru of Kenosha

June 13, 2025

Dealership Rating
Employee Rating

Lauren was very helpful, right on the mark with CUSTOMER SERVICE , SHE RATES A 10 STAR ,WILL GO BACK, and will deal with LAUREN again . More

by JMILLER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Jun 16, 2025

Zeigler Subaru of Kenosha responded

Miller, we're delighted to hear that Lauren provided exceptional service at Zeigler Subaru of Kenosha! Your enthusiasm is greatly appreciated, and we look forward to welcoming you back for future visits.

June 11, 2025

Dealership Rating
Employee Rating

Good experience, the waiting area is always clean and comfortable. These persistent survey texts are annoying though. More

by PMMMKE
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Jun 12, 2025

Zeigler Subaru of Kenosha responded

Thank you for your honest feedback. -Zeigler Subaru of Kenosha

Jun 12, 2025

Zeigler Subaru of Kenosha responded

Thank you for your honest feedback. -Zeigler Subaru of Kenosha

June 11, 2025

Dealership Rating
Employee Rating

I appreciated their personal help in determining if I should come in for the 6000 mile checkup with oil change and tire rotation even though I only had 3500 miles on car. More

by Debbie
Service Price Transparency
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Recommend Dealer
Yes
Jun 11, 2025

Zeigler Subaru of Kenosha responded

Debbie, we're glad to hear our team at Zeigler Subaru of Kenosha could assist you with your service decision. Thank you for trusting us with your vehicle's care!

June 07, 2025

Dealership Rating
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Service advisors, like Lauren, have been outstanding. However, workmanship and parts quality are disappointing right now. I had my windshield replaced twice now. Once because of my driving and the second More

by Mike A
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Workmanship
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Recommend Dealer
No

June 07, 2025

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Fantastic service team! !! Zach and Lauren are tops and take amazing care of us and our Ascent!! Thanks for making service such a pleasant experience.! More

by OSCAR-1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Zuurdeeg

Jun 09, 2025

Zeigler Subaru of Kenosha responded

Thank you for the wonderful feedback! We're delighted to hear that Zach and Lauren provided fantastic service at Zeigler Subaru of Kenosha. We appreciate your support and look forward to assisting with any future needs! Safe travels!

June 06, 2025

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Employee Rating

Lauren is awesome and always does her best to make sure I get the best deal and am satisfied. More

by BEATLEGUY0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Zeigler Subaru of Kenosha responded

Thanks for the stellar review! Looking forward to your next visit! - Zeigler Subaru of Kenosha

June 05, 2025

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful. The car was ready quicker than estimated. Thank you! More

by tjlehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

Jun 06, 2025

Zeigler Subaru of Kenosha responded

Thank you for the wonderful feedback! Our Zeigler Subaru of Kenosha team appreciates your support and looks forward to seeing you next time!

June 05, 2025

Dealership Rating
Employee Rating

Had no issues with this repair. Part came in reasonable amount of time. Staff polite and courteous . More

by LDANIEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

Zeigler Subaru of Kenosha responded

We're glad to hear that your repair experience went smoothly at Zeigler Subaru of Kenosha. Thank you for the feedback and for highlighting our team's courteous service!

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