Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
185 Reviews
4.8

185 Reviews

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185 Reviews of Lauren Gaines

March 13, 2026

Dealership Rating
Employee Rating

I am very happy with the service I received. Lauren was a delight to work with. This was my first visit to the service department since I purchased the vehicle. Lauren was very gracious and expl More

by kathleenroberta
Service Price Transparency
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Recommend Dealer
Yes

March 12, 2026

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I’m always happy with the service I get at this dealership. I drive a little farther from my home to come to this dealership. More

by sandri.sharon5
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2026

Zeigler Subaru of Kenosha responded

Knowing you choose to drive extra miles for your Subaru Forester service means a lot to us. We’re pleased our team consistently meets your expectations. Thank you for entrusting us with your service needs.

March 09, 2026

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I have warranty work, the service team was very nice to work with and the repair was done quickly. More

by CHRISTINE.WEILAND
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2026

Zeigler Subaru of Kenosha responded

We’re glad to hear the warranty work on your Subaru was handled smoothly and that Lauren and the service team were so accommodating. It’s great to know the repair was completed efficiently. Thanks for the five-star rating.

March 07, 2026

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Never have a bad experience at this dealership yet always in and out good work More

by s69968474
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Diana Bollas

Mar 07, 2026

Zeigler Subaru of Kenosha responded

Thank you for the five-star rating and for trusting us with your Subaru Impreza service. It’s great to hear your visits are always quick and efficient. We look forward to helping you keep your vehicle in top shape.

March 06, 2026

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I think Ziegler is a great dealership and that's why I take my business too where I'm appreciated. My wife has nissan if I bring it to but I bring it to Ziegler because the service is so much better More

by SILKYTHEFABPS911
Service Price Transparency
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Recommend Dealer
Yes
Mar 06, 2026

Zeigler Subaru of Kenosha responded

Thank you for bringing your Nissan Rogue Sport to our service center and for trusting our team with your wife’s vehicle. It’s great to know that you feel welcomed and valued when you visit and that our service exceeds your expectations. We look forward to keeping your vehicles running smoothly.

March 05, 2026

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Good efficient and honest service. I had a great experience. Lauren kept me informed as to any unforeseen issues More

by milesteneyck2008
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Mar 05, 2026

Zeigler Subaru of Kenosha responded

It’s wonderful to know your Subaru Ascent received prompt and transparent service. Lauren is glad she could keep you in the loop about any unexpected issues. Thank you for sharing your positive experience with our service team.

March 02, 2026

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Employee Rating

Friendly staff and fast service Facilities are warm and comfortable. The staff does not engage in high pressure tactics to add on services. More

by LKWOLF12
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

Mar 02, 2026

Zeigler Subaru of Kenosha responded

It’s great to hear our team provided friendly staff and efficient work while you relaxed in our comfortable facilities. We’re pleased there was no pressure to add extra services during your Subaru maintenance. Thank you for choosing us and sharing your experience.

February 27, 2026

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Love the no pressure sales. This is the fourth Subaru we purchased from this dealership. Sales and service have always taken care the few issues that popped up on new vehicles. More

by rjrosenberger21
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Zeigler Subaru of Kenosha responded

Thank you for choosing us for your fourth Subaru purchase and congratulations on your new Forester. It means a lot to hear our team made the buying process comfortable and that our service crew promptly took care of any issues. We look forward to assisting you again.

February 27, 2026

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I have dealt with Kenosha Subaru for a long time. I’m very satisfied with them. The service department is great all the people that work. There are fantastic people every department is very clean and More

by MY66COUPER0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Laurie Myra, Mike Bihun, Adam Bihun, Karson Koprovic, .. .., Teddy Kraus , Laurie, who is a sales person who I’ve gotten all my cars from she’s very fantastic and works well with people

Feb 27, 2026

Zeigler Subaru of Kenosha responded

Thank you for trusting our service team with your Subaru Crosstrek for so many years. We’re glad that Mike, Laurie and the rest of our staff keep every department spotless and provide such a friendly experience. We appreciate your loyalty and look forward to your next visit.

February 25, 2026

Dealership Rating
Employee Rating

Lauren is a world class professional and always provides great customer service and makes sure I’m happy and taken care of every time I’ve came there for service. More

by Greedy1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karson Koprovic

Feb 25, 2026

Zeigler Subaru of Kenosha responded

We appreciate you sharing your experience with Lauren. It’s wonderful to know your Subaru Forester is always in good hands and you leave happy each time.

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