Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 21

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
229 Reviews
4.8

229 Reviews

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229 Reviews of Lauren Gaines

June 03, 2025

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Employee Rating

I was super pleased with the help Subaru and Adam Bihun provided when my Subaru's battery died. It only took a couple days and my Subararu is back up to speed! and Zeigler Subaru even washed my car! Outsra More

by AZMUS
Service Price Transparency
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Recommend Dealer
Yes
Jun 03, 2025

Zeigler Subaru of Kenosha responded

We're delighted to hear that Adam and the Zeigler Subaru of Kenosha team got your car back up and running smoothly! Thank you for sharing your experience with us. Safe travels ahead!

June 02, 2025

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Took over an hour to do an oil change despite having an appointment. Old change seemed expensive, and took longer than it should. Asking for a 3% credit card transaction fee on top of an already not inexpe More

by TYLER.KELLY1286
Service Price Transparency
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Recommend Dealer
No

May 31, 2025

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Don't appreciate the 3% surcharge on service charges for credit card purchases considering dealership charges are already the highest on average. More

by DWTHOMAS0
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Recommend Dealer
Yes

May 30, 2025

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Very professional! Great communication! Great explanation on what was being serviced on my vehicle. Very nice technicians More

by TINAGUNTER
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Recommend Dealer
Yes
May 30, 2025

Zeigler Subaru of Kenosha responded

Tina, thank you for the wonderful feedback! We're glad to hear our team at Zeigler Subaru of Kenosha provided professional service and clear communication. We appreciate your support!

May 30, 2025

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The experience is always good and things are done right will continue get all my service done at the dealership. More

by LARRY.RAMERT
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2025

Zeigler Subaru of Kenosha responded

Larry, we're delighted to hear that you consistently have a great experience with us at Zeigler Subaru of Kenosha. Thank you for trusting us with your vehicle's service needs!

May 24, 2025

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The folks at Zeigler were professional, knowledgeable, efficient and friendly. Kept me informed of progress and any potential issues. I had a concern about the breaks and after their inspection, they di More

by ORCUS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 26, 2025

Zeigler Subaru of Kenosha responded

Hi Orcus! Thank you for sharing your experience with Zeigler Subaru of Kenosha! We're delighted to hear that our team provided professional and efficient service, keeping you informed every step of the way. It's great to know we could address your concerns about the brakes and ensure everything was completed to your satisfaction. We appreciate your support!

May 22, 2025

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Great work from the appointment setting to the incoming of my vehicle. Arranged ride home was awesome. And the detailing of my vehicle was amazing. Excellent work all around. More

by JSOCAVA
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha! We're delighted to hear that everything from the appointment setting to vehicle detailing met your expectations. We appreciate your support and look forward to serving you again in the future!

May 21, 2025

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Employee Rating

Wonderful experience. I was greeted immediately by Lauren where she took all my information and listened to my concerns. She checked my maintenance records and looked fo More

by ADRIAN.CLAYTON0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 22, 2025

Zeigler Subaru of Kenosha responded

Adrian, we're delighted to hear that Lauren and the team at Zeigler Subaru of Kenosha provided you with such a positive experience. Thank you for recommending us!

May 21, 2025

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Employee Rating

This was the first time I used the service department since I bought my car. Everyone was helpful and courteous. More

by BETHAUSTIN5
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Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun

May 21, 2025

Zeigler Subaru of Kenosha responded

We're pleased your first service visit went smoothly. Thank you for choosing Zeigler Subaru of Kenosha.

May 18, 2025

Dealership Rating
Employee Rating

They’re helpful, get service done in a timely fashion and return phone calls quickly if you can’t get a hold of someone. More

by MACRON.METROS-0N
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Recommend Dealer
Yes
May 18, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your positive experience with us at Zeigler Subaru of Kenosha. We're glad our team could be of service to you.

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