Lauren Gaines
Lauren Gaines at Zeigler Subaru of Kenosha

Lauren Gaines | Page 22

Service Advisor

Zeigler Subaru of Kenosha

7900 120th Ave
Kenosha, WI 53104

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4.8
229 Reviews
4.8

229 Reviews

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229 Reviews of Lauren Gaines

May 17, 2025

Dealership Rating
Employee Rating

It’s a pleasure to be part of this dealership. Customer service is always outstanding. I love the dog wall! More

by CAROL.MARTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Zach Zuurdeeg, Anthony Arroyo , Nia in financing

May 17, 2025

Zeigler Subaru of Kenosha responded

We're so glad you enjoy being part of Zeigler Subaru of Kenosha and that our dog wall caught your eye. Thanks for the great feedback.

May 17, 2025

Dealership Rating
Employee Rating

Always wonderful. .. except cashier/receptionist. Everyone is always friendly and helpful except the cashier/receptionist. More

by sruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Zeigler Subaru of Kenosha responded

Thank you for the review. We appreciate your feedback and will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out the next time we can be of assistance! - Zeigler Subaru of Kenosha

May 16, 2025

Dealership Rating
Employee Rating

Lauren was very professional and warm. The job was done quickly and the coffee and snacks were enjoyed. More

by BECKYGRANT16
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

May 16, 2025

Zeigler Subaru of Kenosha responded

We're delighted to hear that Lauren provided a professional and warm experience at Zeigler Subaru of Kenosha. It's great to know you enjoyed the coffee and snacks too! Thanks for sharing your feedback with us!

May 14, 2025

Dealership Rating
Employee Rating

Still waiting for my key. ...8 weeks!!!.expected better service for simply replacing a key fob More

by JJOHNSON71158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Zeigler Subaru of Kenosha responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit here, and would like the opportunity to discuss your recent experience with our Service Department about the subsequent wait time that you have encountered for the replacement of a key fob. It would be much appreciated if you would kindly reach out to us at a time that is best for you. Thank you.

May 14, 2025

Dealership Rating
Employee Rating

Service was quick and efficient, even gave a free car wash. Will return for sure More

by ROD.ALCANTARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Bihun, Diana Bollas

May 14, 2025

Zeigler Subaru of Kenosha responded

Thank you for sharing your experience with us. We appreciate the feedback and look forward to serving you again!

May 11, 2025

Dealership Rating
Employee Rating

Lauren always takes great care of me every time I visit. She went above and beyond to help me with a warranty issue which I am so thankful for, especially since I was dealing with urgent family matters all More

by Jon Pickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2025

Zeigler Subaru of Kenosha responded

We're grateful for your enduring trust in Zeigler Subaru of Kenosha. It’s wonderful our team could provide such outstanding support, especially during a hectic week for you. Wishing you safe and worry-free journeys ahead.

May 07, 2025

Dealership Rating
Employee Rating

Great service, they don’t push unneeded repairs on you, they give you a timeline when they should be done by. More

by 53WHASUE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Zeigler Subaru of Kenosha responded

We appreciate your feedback on our service approach at Zeigler Subaru of Kenosha. Thank you and take care.

May 05, 2025

Dealership Rating
Employee Rating

Great team! Top notch! Thank you for all your help. Will only seek Kenosha subaru for service! More

by Hawks1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Zeigler Subaru of Kenosha responded

Thank you for your kind words about Zeigler Subaru of Kenosha. We’re pleased to hear that our team could assist you to your satisfaction. Wishing you all the best!

May 04, 2025

Dealership Rating
Employee Rating

Always very efficient and thorough. And staff is always very pleasant. They are great to work with More

by RINGMOI
Recommend Dealer
Yes

Other Employees Tagged: Lauren Gaines

May 04, 2025

Zeigler Subaru of Kenosha responded

Thank you for your kind words about our team at Zeigler Subaru of Kenosha. We're glad to hear you had a positive experience with us.

May 04, 2025

Dealership Rating
Employee Rating

the people in the Ziegler Service Department knowledgeable and personable. It is very easy to talk to them and to receive the information one needs to understand what is wrong with the vehicle. More

by MARYD8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Zeigler Subaru of Kenosha responded

We're truly pleased to hear you found our team helpful at Zeigler Subaru of Kenosha. Thank you for your support and trust.

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