Lauren Hirshowitz
Lauren Hirshowitz at Rye Subaru

Lauren Hirshowitz | Page 18

Sales Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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5.0
217 Reviews

Languages Spoken

English English

Hebrew Hebrew

5.0

217 Reviews

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217 Reviews of Lauren Hirshowitz

December 23, 2023

Dealership Rating
Employee Rating

General manager, Eric pagan was very unprofessional. General manager needs to be spoken to about his professional demeanor. More

by RUISANTOS2784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Craig Noe, Tamar Thomas , Eric Pagan

Jan 04, 2024

Rye Subaru responded

Dear Mr. Rui Tiago Dos Santos, I apologize that you felt I treated you unprofessionally. However, I would like to clarify some points regarding our encounter. Firstly, you arrived 45 minutes late for our scheduled appointment to drive your vehicle. This delay caused us inconvenience and disrupted our schedule. Secondly, during the drive, you drove at high speeds that showed no regard for our safety. You claimed that there was an issue with your vehicle that you could not reproduce, but the actions you took were excessive and unnecessary. When we returned to the property, I politely asked to speak with you about the recording devices you had installed in your vehicle. Our staff and I did not consent to being recorded while your car was being worked on. I explained to you that recording without consent is illegal in the state of New York, and our attorneys confirmed this. I am sorry that you felt I became unprofessional when I brought up the recording issue. We have nothing to hide, but it is important to follow the law and respect others' privacy. Thank you for your past business, but we wish you all the best in finding a new place to do your business. Have a Happy and Healthy New Year. Respectfully, Eric Pagan General Manager Rye Subaru

December 23, 2023

Dealership Rating
Employee Rating

Greatly appreciated the teamwork at Rye Subaru. Although Lauren initially fielded my call to the dealership; she was busy when we came in to look at cars and graciously handed us over to Ronnie. More

by MAKOZAWA
Recommend Dealer
Yes

Other Employees Tagged: Garry Davis, Ronnie Rodriguez

Dec 27, 2023

Rye Subaru responded

Thank you so much for choosing Rye Subaru! It's great to hear that Lauren and Ronnie were able to assist you with your purchase. Please let us know if you need anything else!

November 28, 2023

Dealership Rating
Employee Rating

They did everything right. I did like my salesman. He will help me to learn all the new items on the car and how to use them. He was helpful. I was glad to have him there More

by BOBMCCUL
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 28, 2023

Rye Subaru responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

November 28, 2023

Dealership Rating
Employee Rating

Lauren at Rye Subaru was excellent. She was knowledgeable, professional, very friendly and responsive. I highly recommend them. More

by MARKLEHMAN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 28, 2023

Rye Subaru responded

Mark, Thank you for your business and this review. We're happy to hear Lauren and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

November 24, 2023

Dealership Rating
Employee Rating

we had a great experience with lauren! she made the process smooth, efficient, and easy. she went above and beyond to help us. More

by jgli
Recommend Dealer
Yes
Nov 26, 2023

Rye Subaru responded

Thank you so much for choosing Rye Subaru! Please let us know if we can be of any more assistance!

November 19, 2023

Dealership Rating
Employee Rating

Great experience with Lauren during sales process , Craig got all paperwork done efficiently. Great job Rye Subaru. More

by JEFFREY21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Craig Noe

Nov 20, 2023

Rye Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Jeffrey, for choosing Rye Subaru!

November 19, 2023

Dealership Rating
Employee Rating

We brought in our old Outback to get appraised, and Lauren and her team got us out a few hours later in the new Outback we’d been looking for. It could not have been smoother. Their inventory was deep. More

by Matt Moscato
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nausch

Nov 20, 2023

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business, Matt, and hope to see you again soon!

November 06, 2023

Dealership Rating
Employee Rating

I am happy to be a return customer. The experience of making a new car purchase was painless. Highly recommended More

by ZOELA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farid Ahmed

Nov 06, 2023

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, Lauren, Farid, and our team look forward to having you as one of our valued customers for many more years to come!

October 18, 2023

Dealership Rating
Employee Rating

Lauren Hirshowitz, our salesperson, is very knowledgeable about Subarus. She is patient and caring, and helped us find the right car. She facilitated our Subaru purchase and the trade-in of our 2 cars. We fe More

by BBR2001
Recommend Dealer
Yes

Other Employees Tagged: Louis Rivera

Oct 18, 2023

Rye Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2023

Dealership Rating
Employee Rating

Lauren was great. Helpful from start to finish. Thanks again! This is are our third Subaru and keep returning to rye Subaru. More

by Davidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Rye Subaru responded

Thank you so much, David, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rye Subaru!

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