Lauren O'Daniel | Page 16

The staff at this dealership treat you like family. They know your name and always say hello. Sam is great and the official greater. Matt is a very thoughtful and knowledge salesperson that goes the ex They know your name and always say hello. Sam is great and the official greater. Matt is a very thoughtful and knowledge salesperson that goes the extra mile. For me, it was the small things that he did to ensure a high level of customer. Taking time to listen to me and answer questions either by phone, text, or email .. even while on vacation! The car I purchased was the one he recommended! He took time to listen to and helped me find the perfect Mazda for me! When picking up my new vehicle, he was very thorough and even took the time to put my temporary plate in plastic. Do you know how many temporary plates flop in the wind and not in plastic? A lot.. but not mine! Lauren is great - very patient making sure the I’s are dotted and T’s are crossed. Even though there was a major hiccup nationwide, Lauren was patient and explained everything very well. I would highly recommend this dealership and will tell my friends to go see Sam, Matt and Lauren! More

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Everyone was friendly, helpful and respectful of my time. I had a pleasant experience and it was great talking to my Sales Rep Corey. I had a pleasant experience and it was great talking to my Sales Rep Corey. More

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Great salesman helped a lot along the process. Bought an car from him on the same day. Bought an car from him on the same day. More

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Thank you for finding the car I was looking for. You were great..thank you You were great..thank you More

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Very friendly associates, helpful, respectful, feel like they wanted us to be happy with our car purchase. Corey seemed genuinely interested in getting to know us and our vehicle needs, and was patient wi they wanted us to be happy with our car purchase. Corey seemed genuinely interested in getting to know us and our vehicle needs, and was patient with our questions. He is a fun guy to work with during our vehicle hunting. Was always responsive to our calls and texts. There was a bit of a wait for the final paperwork, (virus) but even that was done with updates on progress of the process and as quickly as possible. More

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It was a pleasure working with Luke Butler. He went above and beyond to work with my schedule. He also was very patient and helpful with any and all questions I had. I will 100% be recommending He went above and beyond to work with my schedule. He also was very patient and helpful with any and all questions I had. I will 100% be recommending my friends and family to come talk to Luke for any of their car upgrade needs! And Lauren did an excellent job with getting our paperwork done and ready before we came in. More

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It was a long drive from South Bend, but worth it since I left with my dream SUV. T. J. was such a pleasure to do business with and would recommend him for a thoughtful and informative transaction. He pu I left with my dream SUV. T. J. was such a pleasure to do business with and would recommend him for a thoughtful and informative transaction. He puts in his all to give one the best experience. The speed of the transaction was much longer than expected due to a CDK hack through no fault of their own. But we got the job done! More

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Mitch was incredible to work with from the moment he answered my call. Figured out a way to make it work for me and my specific needs. Fast turn around time and having to travel almost 2 hours away was answered my call. Figured out a way to make it work for me and my specific needs. Fast turn around time and having to travel almost 2 hours away was worth it. Treated me like a long distance friend and not just a customer. Corey too!! Will 10/10 refer friends to them in the future. More

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Corey Horn at O’Daniel Mazda was an outstanding help for me. He was patient with me and professional the whole time. I was a bit short on time for the day but he worked with me to get me out in a new car as me. He was patient with me and professional the whole time. I was a bit short on time for the day but he worked with me to get me out in a new car as soon as he could. I appreciate everything he and the rest of the team at O’Daniel Mazda did for me and I would definitely recommend shopping for a new car there as well. The next time I’m in the market looking for a new car I will go back to them for the hospitality they provide. More

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I just purchased my second vehicle from ODaniel Mazda and will continue to choose them. The whole team is excellent. Matt was eager to help find the perfect car for me, without any pressure. I will recommend will continue to choose them. The whole team is excellent. Matt was eager to help find the perfect car for me, without any pressure. I will recommend ODaniel Mazda to all my family and friends! More

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