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Lauri Kelleher
Lauri Kelleher at Grinwald Ford

Lauri Kelleher

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
40 Reviews
4.8

40 Reviews

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40 Reviews of Lauri Kelleher

November 02, 2026

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Employee Rating

Ralph is why I am loyal to Grnwald and to Ford. Clone him if you can More

by MILEWSKY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Nina Joeckel

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Nov 02, 2026

Grinwald Ford responded

Hi Dan! Thank you for your kind words and we will definitely pass this on to Ralph. He is one of a kind! 😊

October 14, 2026

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It’s Always a pleasure seeing Ralph and Laurie when we get service at Grinwald Ford More

by julieadittmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Oct 15, 2026

Grinwald Ford responded

Hello Julie! We are lucky to have team members like Ralph and Lauri, and your recognition means a lot. Thank you for your kind words.

October 14, 2026

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Ralph Schmidt is so knowledgeable about my car. I will have no work done on my car without first talking to Ralph. More

by Sue
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Oct 15, 2026

Grinwald Ford responded

Hi Sue! We are so happy to hear that Ralph has provided you with excellent service! Your satisfaction is our priority and your continued trust in our team means the world to us.

October 04, 2026

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Very friendly staff, and they always take good care of us. My family has been going to Grinwald for 40 years! Ralph and Laurie do a great job in the Qiuk Lane. The regular service department is great as w More

by bigdaddywix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz, Rachel Smith, Nina Joeckel

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Oct 07, 2026

Grinwald Ford responded

Hi Chad! It's awesome to hear you feel well taken care of every time you are here. We are delighted that you chose us to help you get ready for winter with a new set of tires. Your kind words and recognition of our team members are greatly appreciated. As a long-time customer, we look forward to seeing you again. 👍

October 02, 2026

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Always helpful and so kind! Trustworthy honest service! I recommend to everyone for their auto service. More

by suerschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Oct 05, 2026

Grinwald Ford responded

Susan, it means a lot to us that you took the time to share your thoughts with the rest of our community and us. You've left a smile on the faces of our team with these kind words! 😊 We are happy that Ralph and our Quick Lane team were chosen to help you get your Explorer ready for winter! We look forward to seeing you at your next visit.

September 30, 2026

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Great customer service that was very friendly, courteous, on time, on target, on the spot. More

by dbeckerworks
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Recommend Dealer
Yes
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Oct 05, 2026

Grinwald Ford responded

David, Thank you for taking the time to leave such a positive review for our Quick Lane team! We feel blessed that you choose us to help keep your F350 serviced and ready to go on whatever journey is in store for you! 😊

September 20, 2026

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Employee Rating

Very happy with services received, would recommend to friends and family. Prompt, courteous, and no surprises. More

by SALINDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Sep 29, 2026

Grinwald Ford responded

Steven, Thank you so much for taking your time and leaving us a 5 Star review! We appreciate you choosing our Quick Lane department to get your regular maintenance done on your 2020 Edge! We look forward to seeing you the next time you stop in and possibly meeting any of your family or friends in the future! 😊

September 19, 2026

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Accommodating & Courteous. Extremely professional ! Extremely friendly. The group in Quick Lane adhere to the Dealerships Gold Standard of putting the customer first! More

by john.heiden
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Sep 29, 2026

Grinwald Ford responded

Thank you so much John for taking the time to sit down and write us this awesome review! Our entire team appreciates you leaving us kind words and we love being able to share your compliments with them all! We are so happy that you continue to choose us to help keep your 2022 Edge and your 2017 Fusion ready for where ever your travels take you! 😁

September 18, 2026

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Employee Rating

Best hometown feeling you get with the whole staff. Always makes you feel special and always accommodating. More

by Happy
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Sep 29, 2026

Grinwald Ford responded

Thank you so much for this amazing review! It's always a pleasure to serve customers such as yourself, and we are so glad that you continue to enjoy working with our team! We look forward to seeing you the next time that you stop in! 😊

September 14, 2026

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Employee Rating

Always like working with Ralph he has been a big help finding what we need. More

by julieadittmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Print
Sep 15, 2026

Grinwald Ford responded

Julie, We sincerely appreciate your business and your valuable feedback. We are glad that Ralph and our Quick Lane team were able to help you and your F150 become safe and ready for the upcoming seasons! We look forward to being your preferred choice for service and maintenance in the future. 😊

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