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Lauri Kelleher
Lauri Kelleher at Grinwald Ford

Lauri Kelleher

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
23 Reviews
4.8

23 Reviews

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23 Reviews of Lauri Kelleher

August 25, 2026

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I brought my car in to get detailed and it came back so clean inside and out that I almost didn’t want to drive it! Great job to everyone involved! More

by grinwald31
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Aug 27, 2026

Grinwald Ford responded

Nick, Thank you so much for taking time from your busy days to leave us this amazing review! We are so glad to hear that our team exceeded your expectations and that we were able to bring your Bronco back to Showroom Floor beauty! 😎 We will make sure to share these kind words with the entire team, and we look forward to the next time you visit!

August 24, 2026

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Ralph is very knowledgable. His friendly personality always makes it a pleasure to stop at Quicktrip, even if repairs or service is costly. More

by joel.jaeger51
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Aug 27, 2026

Grinwald Ford responded

Joel, Thank you for taking your time to leave us a 5-Star review! We appreciate you choosing Ralph and our Quick Lane team to help you keep both your Fusion and your F-150 safe and ready to go for whatever your plans may be! We look forward to seeing you the next time you schedule for service or maintenance. ☺️

August 20, 2026

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We have been a return customer of Grinwalds for decades. Superior customer service, friendliness, going the extra from start to finish are just some of the reasons we will always go back and recommend Grinw More

by J.TRACY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt, John Grinwald, Andy Grinwald, Ralph Schmidt, John Foltz

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Aug 27, 2026

Grinwald Ford responded

Jane, We appreciate you taking the time to leave us such a personal and positive review! Your loyalty means the world to our entire team, and we are thankful that you continue to choose us whenever any of your vehicles need a little assistance. We also hope that you are loving your new 2026 F150 ! We look forward to seeing you the next time you need to stop in! ☺️

August 06, 2026

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Always nice to deal with Ralph. He is very knowledgeable and try’s to get u the best deal and product More

by julieadittmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Aug 07, 2026

Grinwald Ford responded

Julie, Thank you for taking the time to leave us such an awesome 5-Star review! Your continued trust in Ralph and our team to work alongside of you and your F150 is so appreciated! We look forward to seeing you on your next visit! 😊

August 03, 2026

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Excellent service and customer service! The service is always top notch and this dealership. Scheduling is easy and service is fast! More

by ginalarusso23
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Aug 04, 2026

Grinwald Ford responded

Gina, thank you so much for sharing your experience with us! Our Quick Lane team and Service team are so happy to have been able to assist you with your Escape's needs this summer.😎 Your 5 Star rating and such positive words are what keep us doing the best that we can, and we look forward to seeing you next time!

July 29, 2026

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friendly quick and responsive Ralph is always helpful and Laurie is always pleasant wouldn't change a thing More

by Deatoncm
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Aug 04, 2026

Grinwald Ford responded

Chelsea , Thank you for trusting us to help keep your Explorer safe and ready to go whenever you need to! Our Quick Lane team is delighted to know that they exceeded your expectations! Kind words from your review mean the world to us, and we look forward to sharing your compliments with them! ☺️

July 29, 2026

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I called for an appointment and got one for the same day. Service was GREAT More

by wildishd
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Strauss, Nina Joeckel

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Aug 03, 2026

Grinwald Ford responded

Debra, We can't thank you enough for your kind review and your loyalty! We appreciate that you continue to choose us to help maintain your EcoSport, and we look forward to seeing you the next time you stop and visit our team! 😁

July 27, 2026

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Employee Rating

Eager to address concerns My truck checked out ok, though I'll need tires before winter. More

by gehler.ja2
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Jul 28, 2026

Grinwald Ford responded

Jon, Thank you so much for taking the time to send in this wonderful 5-Star review! Our team appreciates your business and we value your feedback. Lauri and all of our team members are glad that we could be of service to you, and help you keep your '18 F150 safe and reliable. 🛻 We look forward to seeing you the next time you stop in!

July 27, 2026

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I love that they always get me in fast. Always helps me get the information or items needed at a good price. Overall, my favorite place to get my car done! More

by Amanda G Magsamen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralp Schmidt

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Jul 28, 2026

Grinwald Ford responded

Amanda, Thank you for trusting us again to assist you in the upkeep of your 2024 Bronco, your loyalty is heart warming! We appreciate you taking the time to leave us a review and we look forward to working alongside you for any of your vehicle's needs in the future. 😊

July 22, 2026

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Employee Rating

Grinwald is always a pleasure to work with. Honest, courteous, and kind. No pressure sales and service. Thank you for that! More

by SEADOOKID03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Rachel Smith, Nina Joeckel

Print
Jul 23, 2026

Grinwald Ford responded

Adam, we appreciate you taking the time to leave us such a fantastic review! We are so glad that you continue to allow us to help you with any service needs on your 2019 F150. It warms our hearts to have been able to be a part of your journey with that truck from the very beginning! 🗺️

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