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Lauri Kelleher
Lauri Kelleher at Grinwald Ford

Lauri Kelleher

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Lauri Kelleher

October 04, 2026

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Employee Rating

Very friendly staff, and they always take good care of us. My family has been going to Grinwald for 40 years! Ralph and Laurie do a great job in the Qiuk Lane. The regular service department is great as w More

by bigdaddywix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz, Rachel Smith, Nina Joeckel

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Oct 07, 2026

Grinwald Ford responded

Hi Chad! It's awesome to hear you feel well taken care of every time you are here. We are delighted that you chose us to help you get ready for winter with a new set of tires. Your kind words and recognition of our team members are greatly appreciated. As a long-time customer, we look forward to seeing you again. 👍

October 02, 2026

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Always helpful and so kind! Trustworthy honest service! I recommend to everyone for their auto service. More

by suerschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Oct 05, 2026

Grinwald Ford responded

Susan, it means a lot to us that you took the time to share your thoughts with the rest of our community and us. You've left a smile on the faces of our team with these kind words! 😊 We are happy that Ralph and our Quick Lane team were chosen to help you get your Explorer ready for winter! We look forward to seeing you at your next visit.

September 30, 2026

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Great customer service that was very friendly, courteous, on time, on target, on the spot. More

by dbeckerworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 05, 2026

Grinwald Ford responded

David, Thank you for taking the time to leave such a positive review for our Quick Lane team! We feel blessed that you choose us to help keep your F350 serviced and ready to go on whatever journey is in store for you! 😊

September 20, 2026

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Employee Rating

Very happy with services received, would recommend to friends and family. Prompt, courteous, and no surprises. More

by SALINDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Sep 29, 2026

Grinwald Ford responded

Steven, Thank you so much for taking your time and leaving us a 5 Star review! We appreciate you choosing our Quick Lane department to get your regular maintenance done on your 2020 Edge! We look forward to seeing you the next time you stop in and possibly meeting any of your family or friends in the future! 😊

September 19, 2026

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Employee Rating

Accommodating & Courteous. Extremely professional ! Extremely friendly. The group in Quick Lane adhere to the Dealerships Gold Standard of putting the customer first! More

by john.heiden
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Sep 29, 2026

Grinwald Ford responded

Thank you so much John for taking the time to sit down and write us this awesome review! Our entire team appreciates you leaving us kind words and we love being able to share your compliments with them all! We are so happy that you continue to choose us to help keep your 2022 Edge and your 2017 Fusion ready for where ever your travels take you! 😁

September 18, 2026

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Employee Rating

Best hometown feeling you get with the whole staff. Always makes you feel special and always accommodating. More

by Happy
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Sep 29, 2026

Grinwald Ford responded

Thank you so much for this amazing review! It's always a pleasure to serve customers such as yourself, and we are so glad that you continue to enjoy working with our team! We look forward to seeing you the next time that you stop in! 😊

September 14, 2026

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Employee Rating

Always like working with Ralph he has been a big help finding what we need. More

by julieadittmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Sep 15, 2026

Grinwald Ford responded

Julie, We sincerely appreciate your business and your valuable feedback. We are glad that Ralph and our Quick Lane team were able to help you and your F150 become safe and ready for the upcoming seasons! We look forward to being your preferred choice for service and maintenance in the future. 😊

September 14, 2026

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I evperienced 5 star treatment during the purchase and will definitely buy more. Real world customer treatment is a lost art these days and Grinwald ford gets it!!!!! Awesome job. Thank you More

by rob@robsperformance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Ralph Schmidt, John Foltz, Denise Buske, Rachel Smith, Nina Joeckel

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Sep 15, 2026

Grinwald Ford responded

Rob, it is always a pleasure to work alongside of guests such as yourself! Our team believes that our customers deserve nothing but the best, and we are committed to delivering just that! Amazing reviews such as yours motivate us to continue to do so! We look forward to welcoming you back for future visits. 😁 We hope that your new Ford Transit works perfectly for your needs!

September 11, 2026

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Employee Rating

Grinwald Ford has always provided great service over the meny years that we have used them. More

by ROGSAN815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

Print
Sep 15, 2026

Grinwald Ford responded

Roger and Sandra, Thank you for taking your time to sit down and write us such a positive review! We appreciate you continuing to choose us to service both of your vehicles. Your trust in us is so rewarding and we can't wait to see you the next time that you stop in!

September 10, 2026

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Employee Rating

Timely Efficient Kind Ralph is the best Mechanic is thorough and gets the job done More

by LORIANNE_TERESE
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Sep 15, 2026

Grinwald Ford responded

Lori Anne, Thank for taking the time to leave us a 5-Star review! Ralph and our Quick Lane team appreciate your feedback and we thank you for continuing to choose us for your vehicle maintenance! 😊

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