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Lauri Kelleher
Lauri Kelleher at Grinwald Ford

Lauri Kelleher

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Lauri Kelleher

August 06, 2026

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Employee Rating

Always nice to deal with Ralph. He is very knowledgeable and try’s to get u the best deal and product More

by julieadittmann
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt

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Aug 07, 2026

Grinwald Ford responded

Julie, Thank you for taking the time to leave us such an awesome 5-Star review! Your continued trust in Ralph and our team to work alongside of you and your F150 is so appreciated! We look forward to seeing you on your next visit! 😊

August 03, 2026

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Excellent service and customer service! The service is always top notch and this dealership. Scheduling is easy and service is fast! More

by ginalarusso23
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Aug 04, 2026

Grinwald Ford responded

Gina, thank you so much for sharing your experience with us! Our Quick Lane team and Service team are so happy to have been able to assist you with your Escape's needs this summer.😎 Your 5 Star rating and such positive words are what keep us doing the best that we can, and we look forward to seeing you next time!

July 29, 2026

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friendly quick and responsive Ralph is always helpful and Laurie is always pleasant wouldn't change a thing More

by Deatoncm
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Aug 04, 2026

Grinwald Ford responded

Chelsea , Thank you for trusting us to help keep your Explorer safe and ready to go whenever you need to! Our Quick Lane team is delighted to know that they exceeded your expectations! Kind words from your review mean the world to us, and we look forward to sharing your compliments with them! ☺️

July 29, 2026

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I called for an appointment and got one for the same day. Service was GREAT More

by wildishd
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Strauss, Nina Joeckel

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Aug 03, 2026

Grinwald Ford responded

Debra, We can't thank you enough for your kind review and your loyalty! We appreciate that you continue to choose us to help maintain your EcoSport, and we look forward to seeing you the next time you stop and visit our team! 😁

July 27, 2026

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Eager to address concerns My truck checked out ok, though I'll need tires before winter. More

by gehler.ja2
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Jul 28, 2026

Grinwald Ford responded

Jon, Thank you so much for taking the time to send in this wonderful 5-Star review! Our team appreciates your business and we value your feedback. Lauri and all of our team members are glad that we could be of service to you, and help you keep your '18 F150 safe and reliable. 🛻 We look forward to seeing you the next time you stop in!

July 27, 2026

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I love that they always get me in fast. Always helps me get the information or items needed at a good price. Overall, my favorite place to get my car done! More

by Amanda G Magsamen
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ralp Schmidt

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Jul 28, 2026

Grinwald Ford responded

Amanda, Thank you for trusting us again to assist you in the upkeep of your 2024 Bronco, your loyalty is heart warming! We appreciate you taking the time to leave us a review and we look forward to working alongside you for any of your vehicle's needs in the future. 😊

July 22, 2026

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Grinwald is always a pleasure to work with. Honest, courteous, and kind. No pressure sales and service. Thank you for that! More

by SEADOOKID03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Foltz, Rachel Smith, Nina Joeckel

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Jul 23, 2026

Grinwald Ford responded

Adam, we appreciate you taking the time to leave us such a fantastic review! We are so glad that you continue to allow us to help you with any service needs on your 2019 F150. It warms our hearts to have been able to be a part of your journey with that truck from the very beginning! 🗺️

July 20, 2026

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They were fast and completely filled out the Works sheet. I am very impressed with the service. The workers were so friendly! More

by muppy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel

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Jul 22, 2026

Grinwald Ford responded

Thank you so much for taking the time to leave us this awesome 5-Star review! Our team is thrilled to hear that you had such a great experience, and we look forward to serving you again soon! ☺️

July 02, 2026

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Always fast and efficient. Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford. More

by USMCPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz, Kyle Strauss, Denise Buske, Rachel Smith, Nina Joeckel

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Jul 08, 2026

Grinwald Ford responded

We can't thank you enough for your wonderful review and for being such a loyal customer! Your continued trust in us means the world! We look forward to serving you for many future visits ahead! 😊

June 25, 2026

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Easy to schedule. Work was done in a timely manner. Employees were very friendly. One possible area to improve, I've been to some dealers that offer a car wash with th More

by weberjt26
Recommend Dealer
Yes

Other Employees Tagged: Lauri Kelleher

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Jul 07, 2026

Grinwald Ford responded

James, Thank you so much for taking the time to leave us a 5-Star review! We are delighted to know that our team exceeded your expectations and we look forward to sharing these positive words with them all. ☺️ We also appreciate you being so kind to share your recommendations for ways that we continue to grow and improve, and we will share that information with our team as well! Thank you, and we look forward to seeing you the next time that your F150 needs anything!

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