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Lauri Kelleher

Overview Reviews (6) Inventory (87)

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Lauri Kelleher

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.2

6 Reviews

Overview Reviews (6) Inventory (87)

4.2

6 Reviews

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6 Reviews of Lauri Kelleher

June 04, 2026

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Employee Rating

Organized professional clean polite had good conversation with the staff and they were very nice and polite. with the staff and they were very nice and polite. More

by HAUTER4879

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Schmidt

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May 14, 2026

Dealership Rating

Employee Rating

Very courteous, very efficient. Went out of her way to accommodate my personal needs. Would come back again for service. Went out of her way to accommodate my personal needs. Would come back again for service. More

by carosch

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Grinwald, John Foltz, Denise Buske

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May 19, 2026 -

Grinwald Ford responded

Thank you so much for the positive feedback. I am guessing you gave Lauri a 1 star in error since you gave her a wonderful review through Ford's system. We appreciate you as a customer and wish you a beautiful day!

May 11, 2026

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Employee Rating

Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. I have worked with them for years and will continue to work with them. More

by dawmd.implexus

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Nina Joeckel , Angel Oquendo

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May 14, 2026 -

Grinwald Ford responded

Thank you for taking the time to leave such a wonderful review!😊 We are thrilled to know that you have had long-term positive experiences with us and your kind words inspire us to keep doing our best every day! We can't wait to see you again!

May 07, 2026

Dealership Rating

Employee Rating

Everyone was very friendly and helpful while we were there waiting to have our Escape serviced. there waiting to have our Escape serviced. More

by ROYWOLFF

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ralph Schmidt

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May 28, 2026 -

Grinwald Ford responded

Roy, we appreciate you taking the time to leave us such a fantastic review! We are so glad that we were able to be of service to you in our Quick Lane department and to provide you a positive visit experience. We look forward to seeing you again next time.☺️

March 14, 2026

Dealership Rating

Employee Rating

SERVICE DEPT ROCKS! !!!!!!! THERE SHE WAS JUST WALKIN DOWN THE STREET SINGIN DOO WAH DIDDY DIDDY DUM DIDDY DOOO !!!!!!! THERE SHE WAS JUST WALKIN DOWN THE STREET SINGIN DOO WAH DIDDY DIDDY DUM DIDDY DOOO More

by johneske

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nina Joeckel , Angel Oquendo

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Mar 18, 2026 -

Grinwald Ford responded

Hi John~ Wow, great review! We truly appreciate your loyalty and are grateful to have you as a long-time customer. Your feedback means a lot to us, and we are thrilled to know that we continue to meet your expectations! Thank you!! 😀

March 12, 2026

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Employee Rating

Personal is always courteous and helpful with our concerns and issues. They are always cheerful and friendly. concerns and issues. They are always cheerful and friendly. More

by jay@jayredingtonglass.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ralph Schmidt, Nina Joeckel , Angel Oquendo

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Mar 18, 2026 -

Grinwald Ford responded

Hi Jay~ We're so glad you enjoyed your visit! Our team takes pride in every service visit, and your feedback means a lot. Thank you!

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