Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.9
44 Reviews
4.9

44 Reviews

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44 Reviews of Nina Joeckel

May 11, 2026

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Employee Rating

Both, Ford Dealership and Ralph are EXCELLENT! I have worked with them for years and will continue to work with them. More

by dawmd.implexus
Service Price Transparency
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Recommend Dealer
Yes

May 08, 2026

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They were very efficient got my work van and my personal pick up taken care of TY More

by Cablemandave
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

April 30, 2026

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Great little dealership. Very friendly staff. Bought two vehicles from them in the past two years and I live in IL! More

by dprice11
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Grinwald Ford responded

David, Thank you for the FIVE STAR review! We are thrilled that we were able to help you find your 2024 F150 and your 2025 Explorer! We hope that they continue to bring you joy and we appreciate you taking the drive to come and visit us!

April 07, 2026

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The service department is so helpful and understanding! I would recommend Grinwald to anyone. Friendly More

by slbilgrien
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

Apr 09, 2026

Grinwald Ford responded

Thank you so much for taking the time to share your rating with us! We are grateful and appreciate you allowing us to service your vehicle!

April 07, 2026

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Employee Rating

Service department only fixed half of the problem and then when confronted service manager about it she started to give me excuses of why it probably still wasn't working. More

by jim.graf
Recommend Dealer
No

Other Employees Tagged: Nina Joeckel

Apr 16, 2026

Grinwald Ford responded

Thank you for taking the time to give us your feedback and I am so sorry to see you were not satisfied with your experience here. I followed up with service on this concern and it sounds like this was a company vehicle with a tracking device connected. Please feel free to reach out to me directly on how we can make this right. Thank you! 920-261-1800 - Chelsea

April 04, 2026

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Very friendly advisors and easy to understand! I would bring my vehicle back to Grinwald Ford for future visits More

by schuettlloyd98
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

Apr 09, 2026

Grinwald Ford responded

We sincerely appreciate your business and are thankful for your feedback! Your satisfaction is what drives us and we look forward to welcoming you back for future visits.

March 14, 2026

Dealership Rating
Employee Rating

SERVICE DEPT ROCKS! !!!!!!! THERE SHE WAS JUST WALKIN DOWN THE STREET SINGIN DOO WAH DIDDY DIDDY DUM DIDDY DOOO More

by johneske
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angel Oquendo, Lauri Kelleher

Mar 18, 2026

Grinwald Ford responded

Hi John~ Wow, great review! We truly appreciate your loyalty and are grateful to have you as a long-time customer. Your feedback means a lot to us, and we are thrilled to know that we continue to meet your expectations! Thank you!! 😀

March 12, 2026

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Personal is always courteous and helpful with our concerns and issues. They are always cheerful and friendly. More

by jay@jayredingtonglass.com
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Recommend Dealer
Yes
Mar 18, 2026

Grinwald Ford responded

Hi Jay~ We're so glad you enjoyed your visit! Our team takes pride in every service visit, and your feedback means a lot. Thank you!

March 02, 2026

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my wife and I are always satisfied with the work Ford does on our vehicles....they always explain things to help a person understand in layman words.... More

by BlueLightning/18
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Recommend Dealer
Yes
Mar 09, 2026

Grinwald Ford responded

We're so happy to hear our team could provide excellent service! Your satisfaction is our priority, and we are always here to help. 😀 Thank you!

February 23, 2026

Dealership Rating
Employee Rating

Ralph did a great job in providing an estimate of costs for a third set of new tires he arranged for installation. I had a flat tire and I also needed oil/filter maintenance. I have had my Ford Explorer se More

by BILLMARJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo

Feb 25, 2026

Grinwald Ford responded

Hi William~ Thank you for taking the time to leave us a review highlighting our Quick Lane/Service teams! We truly appreciate your loyalty and are grateful to have you as a long-time customer. Thanks for being a part of the Grinwald community. 😀

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