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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Nina Joeckel

October 08, 2026

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Employee Rating

Always helpful getting me in as soon as possible and picking up and dropping my car off at the hospital where I work , which is close to the dealership and very convenient. More

by mtarpp
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Oct 08, 2026

Grinwald Ford responded

Hi Mara! Thank you for your wonderful review. We are glad that your experience with us has been effortless. Your kind words mean a lot to us and we are happy to know that we continue to meet your expectations. 😊

October 08, 2026

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Employee Rating

I waited for over an hour for an oil change which I thought was long time. More

by misssharkey
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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October 04, 2026

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Employee Rating

Very friendly staff, and they always take good care of us. My family has been going to Grinwald for 40 years! Ralph and Laurie do a great job in the Qiuk Lane. The regular service department is great as w More

by bigdaddywix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz, Rachel Smith, Lauri Kelleher

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Oct 07, 2026

Grinwald Ford responded

Hi Chad! It's awesome to hear you feel well taken care of every time you are here. We are delighted that you chose us to help you get ready for winter with a new set of tires. Your kind words and recognition of our team members are greatly appreciated. As a long-time customer, we look forward to seeing you again. 👍

September 28, 2026

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We’ve purchased four vehicles from Grinwald now, and each purchase has been excellent! We most recently worked with Kyle Strauss and John Foltz. They made our purchases extremely easy. Ralph in Quick Lube an More

by Aflint87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz, Kyle Strauss

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Oct 05, 2026

Grinwald Ford responded

Andrew, Thank you so much for taking the time to leave us such a stellar review! We truly appreciate you trusting our entire team in helping you not only find new vehicles when it is that time, but trusting our other departments to help maintain your current vehicles. We hope that you are loving both your Escape and your Ranger! We look forward to your next visit! 😊

September 14, 2026

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I evperienced 5 star treatment during the purchase and will definitely buy more. Real world customer treatment is a lost art these days and Grinwald ford gets it!!!!! Awesome job. Thank you More

by rob@robsperformance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Ralph Schmidt, John Foltz, Denise Buske, Rachel Smith, Lauri Kelleher

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Sep 15, 2026

Grinwald Ford responded

Rob, it is always a pleasure to work alongside of guests such as yourself! Our team believes that our customers deserve nothing but the best, and we are committed to delivering just that! Amazing reviews such as yours motivate us to continue to do so! We look forward to welcoming you back for future visits. 😁 We hope that your new Ford Transit works perfectly for your needs!

September 13, 2026

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In for recall service. All work completed on time with great customer service. Good job, thank-you! More

by KOLBOWB654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2026

Grinwald Ford responded

Bruce, We are delighted to know that our team has exceeded your expectations on the visit for your F150! Kind words such as this mean the world to our team, and we can't wait to share your compliments with them! We look forward to seeing you at your next visit!

September 11, 2026

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Employee Rating

They're always prompt for getting the work repairs done. Very professional and courteous with us. More

by WZASTROW32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt, John Grinwald, John Foltz, Denise Buske

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Sep 15, 2026

Grinwald Ford responded

Wayne, Thank you for picking us and allowing Chelsea to assist you on the purchase of your new '26 F350! We can't wait to share your kind words with our Service Team, and we look forward to working with you again in the future. 😊

September 07, 2026

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Employee Rating

As always excellent service! !!!! Quick and thorough in making sure everything was done correctly!! Thanks More

by eddiejr1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Ralph Schmidt, Rachel Smith, Lauri Kelleher

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Sep 08, 2026

Grinwald Ford responded

Edward, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to know that you continue to receive the best possible service from our team, that is what we aim for! We are so thankful that you choose us to assist you in keeping your F150 and other vehicles safe and ready for where ever your plans take you. Your kind words inspire us to keep doing our best every day. 😁 We can't wait to see you again!

September 04, 2026

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Employee Rating

I feel relaxed and well taken care of in a timely manner. I am thankful I have a dealership close to my home which can take care of my vehicles. I let people I know about my positive experience. More

by gevani9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Rachel Smith, Lauri Kelleher

Print
Sep 04, 2026

Grinwald Ford responded

Eugene, Thank you so much for leaving us this amazing 5 Star review! We are thrilled that you continue to enjoy your experiences with our team and we appreciate you wanting to share and give recommendations to others! We look forward to seeing you the next time you need to stop in for your Ranger or EcoSport. 😊

September 02, 2026

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Employee Rating

Came in for an oil change and overall check, left with a brand new vehicle More

by pcneidner
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Sep 04, 2026

Grinwald Ford responded

Phillip, We are thrilled that you were able to take the time to sit down and leave us this amazing 5-Star review! We appreciate you being such a loyal customer and trusting us to keep your 2017 Explorer safe and ready for you. Also, John F. and our team are hoping that you are loving your new 2025 Explorer! We look forward to seeing you the next time you stop in! 😎

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