Nina Joeckel

Who is Nina? No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually t No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually that is incorrect. Then I said it would be nice to know a head of time, I could have easily wrote a check. The cashier slide over a small 3x5 sign that was off to the side with that info. Check your video if you do n ot believe me. I was leaving town and did not have the time to have it changed. Cost me $23 more on an already huge bill. More

by dm11 Verified Customer Verified Customer

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They were fast and completely filled out the Works sheet. I am very impressed with the service. The workers were so friendly! I am very impressed with the service. The workers were so friendly! More

by muppy13 Verified Customer Verified Customer

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I have always been happy with how they have handled our vehicles from parts to service. vehicles from parts to service. More

by OBRIENINS Verified Customer Verified Customer

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Helpful and kind. Gave us good information on our problem. Will continue to come for service. Gave us good information on our problem. Will continue to come for service. More

by jansan1 Verified Customer Verified Customer

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Grinwald Ford is the best around for service and customer satisfaction. Nina made a special effort to help us with transportation to home when I took the car there and someone came and got me when it was do satisfaction. Nina made a special effort to help us with transportation to home when I took the car there and someone came and got me when it was done. My husband isn’t well and I didn’t want to leave him alone. More

by ebrex93 Verified Customer Verified Customer

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Always fast and efficient. Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford. Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford. More

by USMCPGR Verified Customer Verified Customer

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Amazing service and work Communication was top notch, highly recommend and will be returning. Great work highly recommend and will be returning. Great work More

by krizolgabbz Verified Customer Verified Customer

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Everyone at Grinwald has been friendly and helpful, and they are knowledgable. Great customer service. I know I can trust them with my car. they are knowledgable. Great customer service. I know I can trust them with my car. More

by ellengeiger Verified Customer Verified Customer

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Working with Grinwald Ford has been a good experience with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related. with kind and helpful employees. With it being so close to home, Grinwald Ford is my 'go to' for all things Ford related. More

by btetz Verified Customer Verified Customer

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Fully disclosed my cars issue and history. They got back to me and agreed to do an independent diagnostic on my cars shift problem and codes After dropping my car off the day before my appo They got back to me and agreed to do an independent diagnostic on my cars shift problem and codes After dropping my car off the day before my appointment and left it there for them. (and I shouldv of known as the service writter was dismissive and almost had to be convinced to take my keys and file) a day after my appointment, I received a message that the service manager was going to look at my car even tho the service appointment was pre arranged yo be with him...after four more days of waiting, I called to find out they did not look at my car, it is a "can of worms " and "obviously has prior workmanship issues" all of which I felt also, asked them to give me a fresh look at the shifting issue, and a quote to fix. In the end, after my car sat thete for 9 days, the result was Refused to Service my Car, diagnose my car, or even provide a quote. Im not impressed with this dealership. More

by Bob Verified Customer Verified Customer

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