Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of Nina Joeckel

August 03, 2026

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Employee Rating

Grinwald is like you’re going to visit family. Very accommodating and firmly. Their employees are always very helpful. More

by ebrex93
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2026

Grinwald Ford responded

Eileen, We can't thank you enough for your amazing review and for you being such a loyal customer! Your continued trust in us means the world to our entire team, and it is always a pleasure to see you! We hope to continue to meet your expectations the next time that you need to schedule anything for your escape. ☺️

July 31, 2026

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Oil change and tire rotation went well. Inspection found a couple issues; one of which I already knew about, and another that was brand new. More

by derrick.mielke.01
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

Aug 04, 2026

Grinwald Ford responded

Derrick, Thank you for taking the time to leave us a review! We appreciate you continuing to choose us to assist you in keeping your Focus a safe ride for you! We look forward to seeing you the next time you visit. 😊

July 29, 2026

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I called for an appointment and got one for the same day. Service was GREAT More

by wildishd
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Strauss, Lauri Kelleher

Aug 03, 2026

Grinwald Ford responded

Debra, We can't thank you enough for your kind review and your loyalty! We appreciate that you continue to choose us to help maintain your EcoSport, and we look forward to seeing you the next time you stop and visit our team! 😁

July 22, 2026

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Grinwald is always a pleasure to work with. Honest, courteous, and kind. No pressure sales and service. Thank you for that! More

by SEADOOKID03
Service Price Transparency
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Recommend Dealer
Yes
Jul 23, 2026

Grinwald Ford responded

Adam, we appreciate you taking the time to leave us such a fantastic review! We are so glad that you continue to allow us to help you with any service needs on your 2019 F150. It warms our hearts to have been able to be a part of your journey with that truck from the very beginning! 🗺️

July 20, 2026

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Who is Nina? No itemized bill? Never had to pay credit card upcharge before. They rang it up when I asked about it they said everyone is doing it now. Actually t More

by dm11
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Cashier

Jul 30, 2026

Grinwald Ford responded

We are very sorry you were unhappy with your check out process. The 3% service charge on credit cards is something we put in place this year. It is part of our policy to let people know ahead of time so I am sorry you were not aware until check out. I will be talking with our service team as a reminder. Thank you for your feedback!

July 20, 2026

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They were fast and completely filled out the Works sheet. I am very impressed with the service. The workers were so friendly! More

by muppy13
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Recommend Dealer
Yes
Jul 22, 2026

Grinwald Ford responded

Thank you so much for taking the time to leave us this awesome 5-Star review! Our team is thrilled to hear that you had such a great experience, and we look forward to serving you again soon! ☺️

July 13, 2026

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I have always been happy with how they have handled our vehicles from parts to service. More

by OBRIENINS
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Recommend Dealer
Yes
Jul 13, 2026

Grinwald Ford responded

John and Jodi, Thank you for taking the time to leave us such a positive review! We look forward to sharing this will our team. We are happy that we were able to help fix the F150's concern, and we hope that you and your family have a great time camping this summer! 😎

July 08, 2026

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Helpful and kind. Gave us good information on our problem. Will continue to come for service. More

by jansan1
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, John Foltz , Kyle

Jul 13, 2026

Grinwald Ford responded

Thank you! We appreciate your business and value your feedback. We are thrilled that we earned 5 Stars for the service that we were able to assist you with, and we look forward to seeing you again in the future! 😊

July 08, 2026

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Grinwald Ford is the best around for service and customer satisfaction. Nina made a special effort to help us with transportation to home when I took the car there and someone came and got me when it was do More

by ebrex93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Grinwald Ford responded

Eileen, We can't thank you enough for your 5-Star review and for being such a loyal customer. We appreciate your continued trust in us and we are thankful that we were able to make your day go a little bit smoother. We hope that he is doing better and we look forward to being able to help out again in the future! ☺️

July 02, 2026

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Employee Rating

Always fast and efficient. Very reasonable prices. On time and every one very friendly and knowledgeable. I will always use and recommend Grinwald Ford. More

by USMCPGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Grinwald Ford responded

We can't thank you enough for your wonderful review and for being such a loyal customer! Your continued trust in us means the world! We look forward to serving you for many future visits ahead! 😊

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