Laurie Barrett
Laurie Barrett at DePaula Chevrolet
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Laurie Barrett | Page 36

Service Customer Concierge

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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4.7
376 Reviews
4.7

376 Reviews

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376 Reviews of Laurie Barrett

April 21, 2021

Dealership Rating
Employee Rating

The service department always greets you at the car as you pull in ready to serve. You meet your advisor, they lay it all out and get your approval and makes sure you understand what is being done. They a More

by LYONSSEAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chuck Richardson

April 20, 2021

Dealership Rating
Employee Rating

Great Service and Family Friendly Dario vas very Helpful. Service Department was very clean. Sales Team extremely knowledgeable. I highly recommend Depaula for all your Vehicle needs. More

by randolph256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aram Davtyan, Randy Raymond , Dario Arango, Bob Messick, Dave Plante

April 18, 2021

Dealership Rating
Employee Rating

Sale representative Chris Szakats was very patient and very professional during the transaction. He was very helpful with the vehicle options and during the test drive as well as final paperwork. The te More

by 76tcaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Donlon, Nnanna Njoku , Christian Szakats

April 17, 2021

Dealership Rating
Employee Rating

Shortly after hitting 36000 miles the check engine light came on in my Tahoe. Rick and the service manager handled the matter efficiently and fairly and I am very grateful. Laurie delivered our car during More

by satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Medico

April 09, 2021

Dealership Rating
Employee Rating

Excellent job. Everyone was friendly and helpful. Service was fast and complete. No hassles and no ooblems. Happy customer. Waiting area was clean andsaniatized. Car runs great More

by billsullivan702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

April 07, 2021

Dealership Rating
Employee Rating

Very good approach of not pressuring you but offering advice and asking your needs and wants. This approach makes buying a vehicle enjoyable. Every employee that works there is helpful and friendly which More

by DON78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aram Davtyan, Jacqueline Donlon , Alex Haynes, Santiago Herman, Jason Keville

March 21, 2021

Dealership Rating
Employee Rating

The service staff at Depaula is always friendly and professional. I appreciated the use of a loaner vehicle while trying to find the issue with the radio. Thank you More

by Cwaldron6
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Terrell

Mar 24, 2021

DePaula Chevrolet responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 12, 2021

Dealership Rating
Employee Rating

Great service. Rick in the service department kept me up to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. More

by pr29barr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Medico

Mar 17, 2021

DePaula Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Rick was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 10, 2021

Dealership Rating
Employee Rating

Fast reliable service. My vehicles starter went out. The mechanic was able to diagnose and repair in short period of time. The SUV is running great and back on the road. More

by SFCDREW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: CJ Landy , Chuck Richardson

Mar 15, 2021

DePaula Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 05, 2021

Dealership Rating
Employee Rating

I am always pleased with customer service and the service department. Overall the experience at DePaula is always excellent! Thank you for the service you provide your customers! More

by LIA915
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 10, 2021

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

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