Laurie Barrett | Page 36
Service Customer Concierge
DePaula Chevrolet
785 Central Ave
Albany, NY 12206
376 Reviews
Write a Review376 Reviews of Laurie Barrett
April 21, 2021
The service department always greets you at the car as you pull in ready to serve. You meet your advisor, they lay it all out and get your approval and makes sure you understand what is being done. They a you pull in ready to serve. You meet your advisor, they lay it all out and get your approval and makes sure you understand what is being done. They are always accurate with the wait time and get you back on with it as quick as possible. More
Other Employees Tagged: Chuck Richardson
April 20, 2021
Great Service and Family Friendly Dario vas very Helpful. Service Department was very clean. Sales Team extremely knowledgeable. I highly recommend Depaula for all your Vehicle needs. Helpful. Service Department was very clean. Sales Team extremely knowledgeable. I highly recommend Depaula for all your Vehicle needs. More
Other Employees Tagged: Aram Davtyan, Randy Raymond , Dario Arango, Bob Messick, Dave Plante
April 18, 2021
Sale representative Chris Szakats was very patient and very professional during the transaction. He was very helpful with the vehicle options and during the test drive as well as final paperwork. The te very professional during the transaction. He was very helpful with the vehicle options and during the test drive as well as final paperwork. The tech person (Jacky) was great as well. Only complaint was the ad washer fluid light was one all the way home (not Topped off), and vehicle prep was not complete, as there was alot of dirt in the rear deck lid jams. Over all, still a great experience. More
Other Employees Tagged: Jacqueline Donlon, Nnanna Njoku , Christian Szakats
April 17, 2021
Shortly after hitting 36000 miles the check engine light came on in my Tahoe. Rick and the service manager handled the matter efficiently and fairly and I am very grateful. Laurie delivered our car during came on in my Tahoe. Rick and the service manager handled the matter efficiently and fairly and I am very grateful. Laurie delivered our car during a heavy rainstorm and was very friendly. More
Other Employees Tagged: Rick Medico
April 09, 2021
Excellent job. Everyone was friendly and helpful. Service was fast and complete. No hassles and no ooblems. Happy customer. Waiting area was clean andsaniatized. Car runs great was fast and complete. No hassles and no ooblems. Happy customer. Waiting area was clean andsaniatized. Car runs great More
April 07, 2021
Very good approach of not pressuring you but offering advice and asking your needs and wants. This approach makes buying a vehicle enjoyable. Every employee that works there is helpful and friendly which advice and asking your needs and wants. This approach makes buying a vehicle enjoyable. Every employee that works there is helpful and friendly which makes you welcome. Having the knowledge of the vehicles and engines that are in them is very helpful when trying to determine what you want. I will definitely buy from here again and also recommend my family and friends to check them out. More
Other Employees Tagged: Aram Davtyan, Jacqueline Donlon , Alex Haynes, Santiago Herman, Jason Keville
March 21, 2021
The service staff at Depaula is always friendly and professional. I appreciated the use of a loaner vehicle while trying to find the issue with the radio. Thank you professional. I appreciated the use of a loaner vehicle while trying to find the issue with the radio. Thank you More
Other Employees Tagged: Jeremy Terrell
March 12, 2021
Great service. Rick in the service department kept me up to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. More
Other Employees Tagged: Rick Medico
March 10, 2021
Fast reliable service. My vehicles starter went out. The mechanic was able to diagnose and repair in short period of time. The SUV is running great and back on the road. mechanic was able to diagnose and repair in short period of time. The SUV is running great and back on the road. More
Other Employees Tagged: CJ Landy , Chuck Richardson
March 05, 2021
I am always pleased with customer service and the service department. Overall the experience at DePaula is always excellent! Thank you for the service you provide your customers! department. Overall the experience at DePaula is always excellent! Thank you for the service you provide your customers! More