Laurie Barrett
Laurie Barrett at DePaula Chevrolet

Laurie Barrett | Page 37

Service Customer Concierge

DePaula Chevrolet

785 Central Ave
Albany, NY 12206

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379 Reviews
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379 Reviews

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379 Reviews of Laurie Barrett

March 12, 2021

Dealership Rating
Employee Rating

Great service. Rick in the service department kept me up to date via text message of certain work that needed to be added on and was very thorough and personable. Overall great experience. More

by pr29barr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wilson

Mar 17, 2021

DePaula Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Rick was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 10, 2021

Dealership Rating
Employee Rating

Fast reliable service. My vehicles starter went out. The mechanic was able to diagnose and repair in short period of time. The SUV is running great and back on the road. More

by SFCDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Landy , Chuck Richardson

Mar 15, 2021

DePaula Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 05, 2021

Dealership Rating
Employee Rating

I am always pleased with customer service and the service department. Overall the experience at DePaula is always excellent! Thank you for the service you provide your customers! More

by LIA915
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 10, 2021

DePaula Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 05, 2021

Dealership Rating
Employee Rating

Thanx to Chuck for installing My New Refurbished Motor & explaining things to me that I could understand... Thanx to Laurie for taking care of of me with The rental car & helping me when I got locked out of More

by LEYLEYBUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Walters , Chuck Richardson

Mar 09, 2021

DePaula Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

March 02, 2021

Dealership Rating
Employee Rating

Great customer service provided with constant updates on findings and actions needed to be completed. Always very pleased with the quality and the time it takes to complete the work. More

by Shamm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CJ Landy , Mike Haynes, David Plante, Chuck Richardson

Mar 05, 2021

DePaula Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 28, 2021

Dealership Rating
Employee Rating

I'm always pleased the way they take care of me when I call they and take of my vehicle very friendly professional and honest More

by RMONSERRATE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Haynes, Jeremy Terrell

Mar 03, 2021

DePaula Chevrolet responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 26, 2021

Dealership Rating
Employee Rating

I purchased a 2011 Silverado that I'm very happy with. However, I bought the undercoating/rust prevention to help prolong the life of the truck. Very dissapointed in the work done. No prep work done what More

by dericgouveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gallo, Mike Zanchelli

Mar 02, 2021

DePaula Chevrolet responded

We appreciate the time you took out of your day to provide this feedback. At Depaula Chevrolet Inc, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, Jon DePaula - Operations Manager - Drivenbyyou@depaula.com - 888-634-3514

February 21, 2021

Dealership Rating
Employee Rating

Very pleasant and professional. Always polite and informative on our cars progress. Always been satisfied with the care we received. Nice to look at the new cars too !! More

by MCCARTHY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 21, 2021

Dealership Rating
Employee Rating

Quick and knowledgeable service and great sales person and transactions with Anthony Gallo when leasing or buying a vehicle from Depaula Chevrolett in Albany NY More

by gotboydsbears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Walters , Alex Haynes, Mike Haynes, Jason Keville, Dave Plante, David Plante, Chuck Richardson, Mark Vandenburgh, Anthony Gallo

February 21, 2021

Dealership Rating
Employee Rating

Courteous, kind and timely. Service department filled me in on what needed to be done and the recall repair was done quickly and painlessly. Excellent More

by cambells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Vandenburgh

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