Layne Ciminel | Page 32

Routine Service APpointment Layne Ciminel was once again excellent to work with. He took the time to discuss my car issues, saved me over $100 in an unnecessary service, and the Layne Ciminel was once again excellent to work with. He took the time to discuss my car issues, saved me over $100 in an unnecessary service, and the process was prompt and efficient. Layne is the best! More

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Jeremy Benson did great job second car I bought off him Would recommend Spitzer to anyone looking to buy a Acura. Also they have a great service Department Would recommend Spitzer to anyone looking to buy a Acura. Also they have a great service Department More

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Excellent service Great service and customer treatment. Layne does a great job and always goes the extra mile to get things done right. He always answers my service que Great service and customer treatment. Layne does a great job and always goes the extra mile to get things done right. He always answers my service questions truthfully. More

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B service needed Layne Criminel met in the service bay got the paper work out of the way lent we loaner car and on my way in a few minutes. service completed along wit Layne Criminel met in the service bay got the paper work out of the way lent we loaner car and on my way in a few minutes. service completed along with a clean car More

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Annual inspection and recall of headlight for 2015 MDX Love the attention of the service department at Spitzer Acura in McMurray, PA. For that reason, we have purchased 6 Acuras. Kayne Ciminel is our fav, Love the attention of the service department at Spitzer Acura in McMurray, PA. For that reason, we have purchased 6 Acuras. Kayne Ciminel is our fav, attentive to any issues and prompt in implementing their resolution! More

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Great service I had an issue with my car that affected getting the car inspected. I waited until after the inspection was due to get the car in to Spitzer. Layne I had an issue with my car that affected getting the car inspected. I waited until after the inspection was due to get the car in to Spitzer. Layne Ciminel was very helpful. He got the car in the next day and it was ready by11 am. I highly recommend spitzer for service More

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Just In Time Excellent Service Was in the area at 11:30am and needed an inspection as mine was overdue. Asked if I could be squeezed in around Noon. Pat was most accommodating whi Was in the area at 11:30am and needed an inspection as mine was overdue. Asked if I could be squeezed in around Noon. Pat was most accommodating while advising they did have 4 others to do to. I had purchased my 2007 TL-S there and asked for a few discounts which they gave me (I like how they rewarded my loyalty). Got a complimentary loaner (2018 TLX), free car wash and vacuum, and 4 new tires. After a few other minor fix-em ups Layne tagged team and brought me to the finish line by 5:30pm. Great service today. Would highly recommend! -- D.M. More

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Glad I Returned Home I am so happy that I decided to inquire about what was available to me as my lease was nearing its end. I was hesitant, and after my experience at ano I am so happy that I decided to inquire about what was available to me as my lease was nearing its end. I was hesitant, and after my experience at another dealership in the North Hills, I considered buying out my lease and keeping the car until I had enough value to trade it in on something I liked better. I shared all of my concerns with Chris. He really listened to me and never tried to push me to buy or lease that day. He answered all of my questions and gave me information to take with me and weigh on my own terms. He answered all of my questions throughout and even offered to come in on his day off if I needed him to do so. Three days later, I decided to follow through. Again, when I began reconsidering some color options, Chris listened and never pushed what was in stock on me. He and Rob searched to find the car that I wanted and were willing to have it at the dealership in two days. Ultimately, I did end up purchasing the TLX ASpec that I originally was considering. I am so happy that I returned back to Spitzer after a one-time, spur of the moment purchase at another dealer. Thank you to Layne for always providing great service. That's what brought me in on Wednesday. I used the service at the other dealership once, and never went back after a very troubling experience. When it's time to trade in this car or have it serviced, I will only go to Spitzer. Thank you Chris, Rob, Adam and Layne. More

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Awesome Team!!! Thank you Rob and Neil for an amazing purchase experience and making my lease return and exchange smooth and stress free.. Rob worked to find the spe Thank you Rob and Neil for an amazing purchase experience and making my lease return and exchange smooth and stress free.. Rob worked to find the specific MDX my family wanted when it was not on their lot and also worked to get the best deal for the MDX. Rob and Neil are a part of my continued loyalty to Spitzer for my Acura’s over the years. Everyone I have worked with at Spitzer - Service (Pat, Tonya, Layne), Benita, Jodie have been professional, friendly and accommodating. I recommend Spitzer Acura to anyone shopping for an Acura. More

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TERRIFIC! I just purchased my 4th car from Spitzer and cannot say enough good things about them! Their pricing is more than fair and their service is excellent I just purchased my 4th car from Spitzer and cannot say enough good things about them! Their pricing is more than fair and their service is excellent. They are on top of their game and make your car purchasing experience run smoothly. Chris and Rob are a pleasure to work with and Layne in the Service Department is awesome! More

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