Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel | Page 41

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
595 Reviews
4.9

595 Reviews

Write a Review

595 Reviews of Layne Ciminel

October 20, 2023

Dealership Rating
Employee Rating

I've dealt with Layne many times over the last several years that I have owned my car. He is always courteous and professional. He makes sure I understand the work that will be done on my car and the co More

by CBAROWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experiences with Layne here at Spitzer Acura.

October 19, 2023

Dealership Rating
Employee Rating

Layne was very professional, thorough and personable. Loved my "uneventful" experience. Services were a bit over priced. More

by Kcoppola62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Spitzer Acura responded

It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

October 18, 2023

Dealership Rating
Employee Rating

Outstanding experience. Quick. Courteous. Efficient. Professional. Would highly recommend. Only issue is that Layne would not convert to a Buckeye fan! Guess that’s what I g More

by ebox4brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

October 16, 2023

Dealership Rating
Employee Rating

I always receive great service. Layne is always very professional and courteous. I trust his judgement and I feel he looks out for me. I could not be happier with the service I r More

by Nancyely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Spitzer Acura responded

Nancy, Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!

October 15, 2023

Dealership Rating
Employee Rating

Great service easy to deal with when purchasing another vehicle friendly personal showroom has great assortment of products More

by SRHABURSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Benson

Oct 16, 2023

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2023

Dealership Rating
Employee Rating

Wonderful service as always from everyone at the dealership! Quick - in and out service for inspection More

by kgedid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson, Lynn Osborn , John Layman

Oct 16, 2023

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 13, 2023

Dealership Rating
Employee Rating

Ever since I purchased my vehicle after I bought out my lease, I noticed the intention for issues I had greatly diminished More

by traydog23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Layman

Oct 16, 2023

Spitzer Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 13, 2023

Dealership Rating
Employee Rating

Outstanding service! Layne highly professional, Fully explanatory with details of what was done and needed in future with respective time frame. A+ rating across the boa More

by joannglad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson , Adam Drakulic, Chris Griesmer, Scott Guy, John Layman, Matt Popovich

Oct 13, 2023

Spitzer Acura responded

Thank you for your review and kind words for Layne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 12, 2023

Dealership Rating
Employee Rating

Lane and his team are allways the best to deal with and would never consider taking my vehicle anywhre else. More

by dan.bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2023

Spitzer Acura responded

Thank you, Dan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 11, 2023

Dealership Rating
Employee Rating

As in the past, Spotzer Acura and Layne Ciminel provided excellent service for my MDX. More

by TMUCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

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