Lee Grubbs | Page 14

Amazing!!! I absolutely love cbb the staff is amazing! I want to thank Lee for his superb customer service, Dustin for getting me the deal that I wanted. Chris R I absolutely love cbb the staff is amazing! I want to thank Lee for his superb customer service, Dustin for getting me the deal that I wanted. Chris Reyes for helping me with the paperwork and making it so simple for me. Last but not least Danny Quintana for the help with finding the perfect vehicle for my family's needs and wants. Now I understand why he has been salesman of the month 6 months consecutively. I strongly recommend Danny to friends and family he is amazing, he definitely takes the time to get you the perfect vehicle. I am ecstatic to enjoy my new Mercedes Benz!!!! More

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BEST CUSTOMER SERVICE WITH A 5 STAR RATING!! Dustin Johnson (Sales Manager) and Andy Manahl (associate) offered top notch customer service in providing me a vehicle that I absolutely love. They b Dustin Johnson (Sales Manager) and Andy Manahl (associate) offered top notch customer service in providing me a vehicle that I absolutely love. They both offered extensive time and attention in my behalf and at the end of the day I walked away with a beautiful car at the most competitive price in the state (perhaps country) :) I am beyond pleased with the entire sales and service process and will recommend this dealership to friends, family and any stranger that will listen. Thank you CBB!! More

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GTc speed We walked in to cbb and knew we were at the right dealership. We found our dream car "Bentley GTc speed". Andy and the entire staff were absolutely We walked in to cbb and knew we were at the right dealership. We found our dream car "Bentley GTc speed". Andy and the entire staff were absolutely wonderful to deal with!!! We would like to also mention that the sales team which we noticed worked together as a team!!! Thanks to Dustin on handling the deal and the whole finance team!!!! More

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Not the worst..nor the best -- Verify every opt/equipment 6.19.15 Management reached out to talk to me..update to my review is on the way. I bought my 2011 BMW 328i locally on 5/7/15. I’ll summarize my exp 6.19.15 Management reached out to talk to me..update to my review is on the way. I bought my 2011 BMW 328i locally on 5/7/15. I’ll summarize my experiences with bullet points below. If you are purchasing vehicles online, make sure you VERIFY every option/equipment listed on the ad because many options/equipment listed is just plain wrong. Originally I was going to give a 2/5 rating but it is also partly my fault because I was in a rush and did not check anything that they claim. I am happy with the vehicle itself but knowing what I know now, I would not have purchased it for the price that I did. Pros: • Large and clean lot with refreshments available in the waiting area. • Many pictures from all sorts of angles available on their website. • Purchasing time was about 1-2 hours once my decision was made. • 2 Key Fobs and Manual was available for my specific vehicle. Cons: • Every car is supposedly "installed" with their add-on (3M tint, 3M door edge guards, and XZILON Ultimate Appearance Package totaling $847. o I was told this package was on installed on my vehicle but I was able to verify that at least 2 of the 3 items were not (they did not “charge” me for the package but Andy said it was installed on my vehicle as part of the deal and they were going to “give” it to me). o Andy said that they “re-tinted” my car with 3M tint ? The tint is old, discolored, and scratched in some areas. ? Previous owner and a tint shop did verify that it was indeed old tint. o 3M Door edge guards is non-existent o There is no way for me to verify the “XZILON” package but since 2/3 wasn’t included, I don’t have too much faith on this item being included. • Sales staff not very trained for a dealer which specializes in BMWs and Mercedes. o I was told my vehicle had Xenon HID but it did not (yes my fault, I should have checked). • Dealer puts a CBB sticker about the size of an apple onto your vehicle’s paint. • Make sure you read everything on your financing documents o After I signed the documents, I noticed some of the details were changed to increase the chances of acquiring a loan (I.E. how long I worked at my current job was increased, along with other minor things). o Also, I still do not know who my lender is yet (almost 30 days since purchase). • The advertised 250 point service report was completely useless to me. o My report had 3 points, A, B and C (and this is all it said). ? A- Performed 250 Point Inspection ? B- Com Customer states replace the pressurediff sensor, cor removed and replace the sensor ? C- Com Customers states sublet alignment o I asked Andy if I could see the actual 250pt inspection report because what I received was useless. He said that this was all that he could give me. For a 250pt inspection, I was under the impression that I would get info on at least some of the things that are important in a used car…or at least estimated brake life, battery life, or tire tread info. More

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No-hassle Purchase Great experience with Certified Benz & Beemer. I like that there is no haggling involved. You pick a car, you see the price, you apply for financing, Great experience with Certified Benz & Beemer. I like that there is no haggling involved. You pick a car, you see the price, you apply for financing, and you drive away happy in your new ride. Rich "RK" Kirch was friendly and easy to work with. More

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Happy with their willingness to work with me, but I purchased a 2014 Corvette stingray that I really wanted, I appreciate their willingness to help me since I had filed for bankruptcy about two years I purchased a 2014 Corvette stingray that I really wanted, I appreciate their willingness to help me since I had filed for bankruptcy about two years ago, so I'm very please with that however, the navigation System has stopped working three times in 3 weeks and I was offered 3 months of XM radiofrom CBB for the inconvenience of repeated trips to the Chevy Dealer for repairs, The radio and navigation system still isn't working as we speak. I checked the fuse panel which was not connected properly and finally all the gauges and nab system are now working. More

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Great It was the fastest car buying experience that I have ever had. They are very helpful in each aspect, and make sure that you have everything that you It was the fastest car buying experience that I have ever had. They are very helpful in each aspect, and make sure that you have everything that you need in order to make the right choice. More

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Certified Benz and Beemer is AMAZING! I have recently purchased my 3rd vehicle from CBB and they have been nothing short of professional and speedy with NO PRESSURE. Danny Quintana is as h I have recently purchased my 3rd vehicle from CBB and they have been nothing short of professional and speedy with NO PRESSURE. Danny Quintana is as honest as the come and got me a better deal on my trade and got my interest rate cut in HALF, this is even after a few hiccups that i had financially. I would highly recommend that if you are in the market for a quality luxury car, do yourself a favor and call Danny and stop by their showroom. More

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Quick and convenient service! We were looking for a BMW and located one quickly with the help of the sales manager Dustin. The process from test drive to finance was one of the fa We were looking for a BMW and located one quickly with the help of the sales manager Dustin. The process from test drive to finance was one of the fastest we have ever experienced. We would highly recommend buying a vehicle from Certified and the sales staff are very friendly, knowledgeable and helpful. We are going to buy our next BMW from them! More

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Customer service next to none "When can one say I enjoyed buying a car experience?" Well I did. They all relate as a family which is very unusual at car dealerships where competiti "When can one say I enjoyed buying a car experience?" Well I did. They all relate as a family which is very unusual at car dealerships where competition for sales seems to supersede customers interest. At Certified Benz and Beemer you may think they just nice on the Internet...their customer service is next to none! More

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