Lee Grubbs | Page 32

I FOUND MY EXPERIENCE IN PURCHASING MY CAR TO BE GREAT. THE PROFESSIONALISM, INTEGRITY, AND HONESTY OF THE OWNER JACK, MANAGERS AND OTHER STAFF MEMBERS TO BE TOP NOTCH. THEY MADE THIS PURCHASE VERY SMOOTH THE PROFESSIONALISM, INTEGRITY, AND HONESTY OF THE OWNER JACK, MANAGERS AND OTHER STAFF MEMBERS TO BE TOP NOTCH. THEY MADE THIS PURCHASE VERY SMOOTH AND ENJOYABLE. AFTER SPEAKING TO THEM, I HAD NO WORRIES, THEY TOOK CARE OF EVERYTHING. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO EVERYONE. I WANT TO THANK EACH AND EVERYONE OF YOU. MICHAEL CASTAGNOLA , REDONDO BEACH CA. More

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Called about a truck for sale there .. I know that my credit isn't the best but on a $19000 dollar truck Barry told me I needed $8000 cash and my trade in,, it seems a little ridiculous to me to have to credit isn't the best but on a $19000 dollar truck Barry told me I needed $8000 cash and my trade in,, it seems a little ridiculous to me to have to put half the money down on a vehicle. The way I took it was we don't want your business go away. I guess unless you got money and a perfect credit score this isn't the store for you,,, After i wrote this review i recieved this e-mail Response From: Certified Benz and Beemer Dear..Rodc..Please give me a call to discuss your visit .We strive to make every customer a "life time " customer.Talk to you soon ..Lee Grubbs General Manager my response was as follows,,,, Response From: rodc Hi Lee, tried to contact you three times today twice I was left on hold for more than 10 minutes, last time three people answered the phone but I never got to speak to you, i understand you are a busy man, if you want to contact me email me at, REMOVED FOR PURPOSE OF THIS REVIEW, looking forward to hearing from you thanks for your time Rod He never responded back,,So i guess my business means nothing to the general manager either. Customer Serice is a true thing of the past More

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I bought a BMW from Certified Benz & Beemer and I thoroughly enjoyed my experience. All the management and staff were extremely professional and helpful. When I came in I wasn't sure exactly what I thoroughly enjoyed my experience. All the management and staff were extremely professional and helpful. When I came in I wasn't sure exactly what I was looking for but Ryan was very helpful in working with me to narrow it down to a BMW 328. I am in love with my car and I am so happy that I found a dealership that actually cares. Thank you! More

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Tony Decasare was great to work with. He listened to my requests and presented me with the perfect option that fit a lot of, not only "my wants", but also my needs. He was knowledgeable regarding the make requests and presented me with the perfect option that fit a lot of, not only "my wants", but also my needs. He was knowledgeable regarding the make and model of the vehicle and was easily able to answer specific questions. He was communicative and friendly during the process. i would definitely recommend his services to friends and family. thank you tony! More

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This is the 3rd vehicle I have bought here. Easy to do business with, very ethical. Don Keas is a pleasure to do business with. business with, very ethical. Don Keas is a pleasure to do business with. More

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First visit to CBB on a referral from a friend who purchased a BMW there recently. The dealership was spotless including all the auto's. Spent some time browsing and was not bothered at all which wa purchased a BMW there recently. The dealership was spotless including all the auto's. Spent some time browsing and was not bothered at all which was a great experience. Finally went over to a number of folks and asked for some help. Met Danny Quintana who was very accommodating to show me a number of BMW X5's and one I was interested in particular. Traded in my 2005 X5 was given a fair price all around and the deal was done ! Could not have asked for a more enjoyable auto purchase experience ! More

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The employees I worked with were quick, professional and did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long dis did what they said they would do. You did not get the feeling you were working with "car" people. They had the vehicle I wanted and made the long distance purchase process very easy. The vehicle was delivered more quickly than expected and was in better condition than described. Paperwork was completed as needed. The company appears to enjoy a good reputation and my transaction reflected that as well. More

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Tony Decesare was the fist to great me with a warm welcome. Tony was friendly and knowledgeable on all vehicles. Haven't purchased yet, but I am definitely going back to buy when the time is right f welcome. Tony was friendly and knowledgeable on all vehicles. Haven't purchased yet, but I am definitely going back to buy when the time is right for me. Tony calls me and keeps me posted on new inventory that I am interested in. I greatly appreciate his knowledge and communication! More

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We were not suppose to bring a car from the USA to Canada but James and Lee made it so easy that we woud go back again and dote same thing for our next car. Great team and friendly service everything was p but James and Lee made it so easy that we woud go back again and dote same thing for our next car. Great team and friendly service everything was perfect all the way from Arizona to Canada. Thank you guys. More

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My son purchased a vehicle from Certified Benz and Beemer while he was overseas and asked me to write this. He said Bill was very patient in getting the deal done, even though almost everything had to be com while he was overseas and asked me to write this. He said Bill was very patient in getting the deal done, even though almost everything had to be completed via the internet. Bill was very professional when he drove the car to me and took the time to explain the car to me. More

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