Lee Reloza | Page 39
Delivery Specialist
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
398 Reviews
Write a Review398 Reviews of Lee Reloza
March 14, 2018
Quick service The service was great as usual and I was in and out quickly. I have even paid for the Toyota Care package for another two years service on my car. T The service was great as usual and I was in and out quickly. I have even paid for the Toyota Care package for another two years service on my car. That was recommended by Sofia - the lady who initially sold me my car. More
March 14, 2018
Only minor complaint Only one small complaint. Plastic wrap left on newly installed rear wiper blade. Only discovered when wiper turned on. But service manager Lee w Only one small complaint. Plastic wrap left on newly installed rear wiper blade. Only discovered when wiper turned on. But service manager Lee was helpful with his new tires recommendations. More
Other Employees Tagged: Jason Saephanh
March 14, 2018
Excellent service I always go to Lee because I trust him and know that I will be taken care of. I gave 4 stars because it is expensive, telephone customer service is i I always go to Lee because I trust him and know that I will be taken care of. I gave 4 stars because it is expensive, telephone customer service is inferior and a lack of organization for after hours drop off I was unacceptable. 1) We would love that the prices were not so high. We are loyal customers and have been made aware that other service departments a more reasonable. 2) the customer service phone people lack the upbeat, pleasantry one would expect. They are not so helpful. 3). Had I not called in on Saturday to check my car it would not have been serviced. It was parked with the paperwork in it and no one knew it was dropped off. I was very concerned and thaiyggt it may have been stolen. That was careless and unacceptable. All drop off cars should be documented on a list so this doesn’t happen. I’m surprised that you don’t already have an efficient system in place. For that matter, Maura deserved 2 stars. Had it not been for Lee, it would have been. He did all he could to have the car ready by closing. Thank goodness, I didn’t need it by noon. More
February 27, 2018
Excellent service It was nice because Lee was able to do the recall that day too instead of just doing the maintenance .So i don’t have to go back for them to fixed so It was nice because Lee was able to do the recall that day too instead of just doing the maintenance .So i don’t have to go back for them to fixed so , i was happy that he made it possible. I’m glad that he was their that day to help me. I always look for him whenever i do our maintenance. More
February 24, 2018
Very Helpful We were very pleased by the help Lee gave us. He went well beyond the call of duty. We were also pleased with the person who did the actual diagnosi We were very pleased by the help Lee gave us. He went well beyond the call of duty. We were also pleased with the person who did the actual diagnosis of our problem but I don't remember his name. The man in the parts department also helped us but again I am sorry I did not get his name. More
February 15, 2018
vehicle maintenance The staff are always very professional and personable. The work is done on time, as scheduled. Great job and keep up the great work, super. The staff are always very professional and personable. The work is done on time, as scheduled. Great job and keep up the great work, super. More
February 14, 2018
Always good service Maita Toyota is quick, efficient and always friendly! I take my 2014 Scion here for it's scheduled maintenance and the service team is very thorough Maita Toyota is quick, efficient and always friendly! I take my 2014 Scion here for it's scheduled maintenance and the service team is very thorough ! The waiting area is clean and spacious. More
February 05, 2018
Super Fast! Lee was excellent! He was able to get my Air Bag recall done within 2 hrs. It was estimated for 4 - 6 hrs but he was able to get it done for me within Lee was excellent! He was able to get my Air Bag recall done within 2 hrs. It was estimated for 4 - 6 hrs but he was able to get it done for me within 2 hrs. Super fast I would recommend this place for Anybody! More
January 09, 2018
Excellent service We brought our Camry in for service and it turned out that trading it in was our best option. The team handling us was great! We brought our Camry in for service and it turned out that trading it in was our best option. The team handling us was great! More
Other Employees Tagged: Luis Mendez, MARIAH SWENSON

