Lenny Inserra | Page 14

Lenny Inserra of Ray Catena of Union I need to start by saying that usually buying a car can become a stressful and not so pleasant experience. What I can tell you is that working with Le I need to start by saying that usually buying a car can become a stressful and not so pleasant experience. What I can tell you is that working with Lenny broke all those stereotypes. What he did may seem simple but usually does not happen when you shop for a car. He listened, easy to get a hold of and when he was busy with other customers he responded to questions either by email or phone quickly, went the extra mile to find EXACTLY what I was looking for. An overall pleasure to work with and as my second car gets ready to be replaced, Lenny will be the first person I call for sure. More

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Great experience Lenny was very knowledgeable about the car we wanted. He explained the whole car bying process and gave us a great price on our car with no hassle.. Lenny was very knowledgeable about the car we wanted. He explained the whole car bying process and gave us a great price on our car with no hassle.. he was a true professional from start to finish!! Thank u again Lenny for making our car bying process enjoyable..... More

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Professional service and sales My overall experience at Ray Catena of Union was fantastic. From the moment I first entered the showroom I was greeted and offered a beverage. I was My overall experience at Ray Catena of Union was fantastic. From the moment I first entered the showroom I was greeted and offered a beverage. I was then approached by a very professional salesman named Lenny Inserra. He was extremely pleasant to work with. Lenny was honest and knowledgeable with the Mercedes vehicles. I highly recommend anyone looking to lease or buy a Mercedes to check out Ray Catena of Union and see Lenny More

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Excellent experience Lenny was courteous and professional, going out of his way to give me the best deal possible. And his follow up was also excellent. Making sure all pa Lenny was courteous and professional, going out of his way to give me the best deal possible. And his follow up was also excellent. Making sure all paperwork (registration etc.) was completed in a timely manner. I would highly recommended Ray Catena and Lenny to any one of my associates interested in purchasing a vehicle, Sincerely, Michael Petretta More

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First Time Use This was my first time at this particular MB dealership, and at a Ray Catena dealership overall. The experience was great, and in no small part to Len This was my first time at this particular MB dealership, and at a Ray Catena dealership overall. The experience was great, and in no small part to Lenny Inserra's approach. Lenny was a pleasure to work with from start to finish and I felt like I was buying from a friend who put the customer first and cared more about the process than the transaction. I would recommend Lenny and this dealership to anybody. More

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Good experience They really went out of their way to find exactly the car I wanted. Also, they spent more than an hour showing me how all the features worked. They really went out of their way to find exactly the car I wanted. Also, they spent more than an hour showing me how all the features worked. More

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Experience He went above and beyond to help me very patient so many choices to choose from and he kept searching and found the car that fit me thank you so much He went above and beyond to help me very patient so many choices to choose from and he kept searching and found the car that fit me thank you so much for your hard work More

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Buying a New Car the Right Way I have purchased cars in the past but the experience, especially the customer service and attention to detail from my sales person, Lenny Inserra was I have purchased cars in the past but the experience, especially the customer service and attention to detail from my sales person, Lenny Inserra was second to none. He walked me through all of the available vehicles, purchase/lease options and then showed me all the cars highlighting features of the cars/models and years (2018 v. 2017). I was very happy with the choice I ultimately made because I felt it was an educated decision with NO pressure. This process took me 30 days and Lenny was always there with answers. When we had to engage the Manager, Jim Castello he was also a total gentleman and forthright in our conversations. The staff at the dealership that prepped the car and gave me my "training" on the car's equipment were great too. More

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Compliments for Lenny Inserra I have been a MB user for the last 7 years, and I was thinking of switching to other brands. This was because I was fed up with the poor service in NY I have been a MB user for the last 7 years, and I was thinking of switching to other brands. This was because I was fed up with the poor service in NYC MB service workshops. So I casually shopped around. At Catena, I was impressed with Lenny's excellent customer service. I was convinced by Lenny to continue with MB. He wanted to make sure I was comfortable with my decision and he did not pressure me unlike the sales staff in other MB agencies that I patronized. Lenny is also very approachable even after sales unlike the other agents. I am glad that Catena not only has friendly staff in its service workshop, but also competent sales personnel like Lenny. More

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C63S AMG Cabriolet Best dealer and Lenny is the best salesperson. I got exactly what I wanted. Lenny was been super helpful. I will definitely come back again when I wa Best dealer and Lenny is the best salesperson. I got exactly what I wanted. Lenny was been super helpful. I will definitely come back again when I want a new Mercedes. More

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