Lenny Inserra | Page 14

Lenny was phenomenal and have recommended to friends! I was spontaneously looking at the C class convertible -had been waiting for a convertible that was delayed at a different dealer/vendor who was just I was spontaneously looking at the C class convertible -had been waiting for a convertible that was delayed at a different dealer/vendor who was just not responsive and really not valuing the transaction (I had to keep following up with THEM a/b when car would arrive and the test drive experience/service there was awful from the start.). From the first phone call to the dealer, to the way I was introduced to Lenny immediately, to the way I was treated from start to finish- this dealership was rather impressive. Working with Lenny was nothing short of a phenomenal experience. Lenny was very respectful, genuine, efficient and mostly he appreciated my potential business. This experience (Lenny) was the reason I opted out of the other dealer/vendor (BMW!) and purchased the car/my first Mercedes. It was what one would expect from a luxury vendor, but yet so rarely encounter these days. I have recommended him to numerous friends and will most likely stay with this dealer and Mercedes from here on out. And the car... incredibly elegant lots of details/options. Thoughtfully designed and incredibly fun to drive. It was VERY helpful to have the informational hour/demonstration with the gentleman who teaches and demonstrates on all of the car's options & features. Hi name escapes me but he was wonderful and SO patient with me. They are doing everything right over there!! More

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Lenny Inserra is a great salesman! From the beginning to the end Lenny was extremely patient, friendly and helpful in getting us the car we wanted. From his expert knowledge about the v From the beginning to the end Lenny was extremely patient, friendly and helpful in getting us the car we wanted. From his expert knowledge about the vehicle we were looking for and assistance in completing our purchase thoroughly, to his great customer service, he was a huge help! We are extremely pleased about this purchase and looking forward to coming back to purchase another car with Lenny soon! Thank you More

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This is how it's done at a dealership! From start to finish my experience with Mercedes-Benz of Union has been a textbook study in customer service. Lenny is a consummate professional, and From start to finish my experience with Mercedes-Benz of Union has been a textbook study in customer service. Lenny is a consummate professional, and as a person who is in charge I have a large Salesforce myself, this man knows customer service and he knows his product. More

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Excellent Service This is the fourth lease I’ve gotten with Ray Catena Mercedes Benz of Union and they never disappoint. I always have an excellent experience and this This is the fourth lease I’ve gotten with Ray Catena Mercedes Benz of Union and they never disappoint. I always have an excellent experience and this time was no different. I actually live much closer to another Mercedes dealership in a suburb in south Jersey, but I traveled nearly two hours to get my newest car because the dealership looks great, has great customer service, and they go above and beyond to get you what you are looking for. Lenny was awesome and I will certainly be back. I highly recommend Ray Catena of Union if you are in the market for a new Benz. More

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Lenny Inserra is the best salesman! I had a wonderful experience working with Lenny Inserra. He went above and beyond to assist me in buying my first Mercedes Benz -- my dream car. I wil I had a wonderful experience working with Lenny Inserra. He went above and beyond to assist me in buying my first Mercedes Benz -- my dream car. I will highly recommend him to my family, friends and coworkers! More

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Great Service I would highly recommend this dealership. Lenny was fantastic and cognizant of our schedule. He had everything prepared and answered all our questions I would highly recommend this dealership. Lenny was fantastic and cognizant of our schedule. He had everything prepared and answered all our questions. It was a seamless experience. More

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Highest standard of excellence !!!! Ultimate experience I would highly recommend Ray Catena Dealership! They found me the perfect car at a great price . I was treated like royalty. Lenny and the entire te I would highly recommend Ray Catena Dealership! They found me the perfect car at a great price . I was treated like royalty. Lenny and the entire team were professional and handled everything with the highest standards . What a wonderful experience ! I love my car!!!!! More

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Great experience From start to finish excellent customer service. Lenny was a pleasure to work with - efficient, friendly, professional, transparent. I highly recomme From start to finish excellent customer service. Lenny was a pleasure to work with - efficient, friendly, professional, transparent. I highly recommend the dealership and Lenny More

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CT shopper I am in CT, and Lenny I was very helpful with information and photographs. My dad golfs near the dealership and did some recon for me. Lenny was cor I am in CT, and Lenny I was very helpful with information and photographs. My dad golfs near the dealership and did some recon for me. Lenny was cordial and walked my dad around the car. Too bad I didn't get the car! Someone else beat me to a deposit. More

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Smooth sailing One of the best experiences I’ve had purchasing a car in my whole entire life wether it was for me or someone else. No stress One of the best experiences I’ve had purchasing a car in my whole entire life wether it was for me or someone else. No stress More

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