Leo Pena
Leo Pena at Vera Cadillac

Leo Pena | Page 6

Service Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
122 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

122 Reviews

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122 Reviews of Leo Pena

December 14, 2022

Dealership Rating
Employee Rating

My service writer, Gio is great. He is always ready to help and very customer focused. More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Gio

Dec 15, 2022

Vera Cadillac responded

Thanks for the review and shout out for Giovanni. Take care and we'll see you next time.

December 12, 2022

Dealership Rating
Employee Rating

Gio is the best! He is always professional, with a fantastic attitude towards his customers and his job. I have recommended Vera to my nextdoor neighbor and told her More

by VALS954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Giovanni Rubio

Dec 13, 2022

Vera Cadillac responded

Thanks for the review and recommendation! We appreciate your continued business and look forward to seeing you again next time. Take care and happy holidays!

December 10, 2022

Dealership Rating
Employee Rating

Awesome Tellechea he assisted me and answered all my concerns, Kudos to his boss Service Manager Pena. I would like to send xxxxxxto that early morning coffee. More

by KENNETHKRROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2022

Vera Cadillac responded

Thanks for sharing your experience with the Vera Difference. Take care and we'll see you next time.

November 18, 2022

Dealership Rating
Employee Rating

Always willing to help the customer. Excellent service, excellent discounts, reminders by email, nice location. Excellent management. Thank you More

by carlosernesto37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni. Gabriella

Nov 22, 2022

Vera Cadillac responded

Carlos, we are so happy to read such a great review about Vera Cadillac Buick GMC! We sincerely value your business and look forward to your next visit!

October 01, 2022

Dealership Rating
Employee Rating

Although they didn’t agree with what actually happened and all the issues I had to deal with we agreed to disagree and they are going to assist in this matter I am truly grateful that Vera finally will More

by checmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Clarke, Gustavo Rodriguez

Oct 03, 2022

Vera Cadillac responded

Thank you for reaching out and working with our team to come to a resolution. We hope you enjoy your Escalade and hope to see you again for your regular maintenance needs.

September 27, 2022

Dealership Rating
Employee Rating

Leo Customer service is an understanding individual. Heard my challenges. Had empathy and set up arrangements to assist More

by DIANE.TORRES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Vera Cadillac responded

Thanks for the review and shout out for Leo!

September 24, 2022

Dealership Rating
Employee Rating

It was a great experience dealing with Vera Cadillac. Everybody was very courteous n professional I will recommend it to family and friends More

by Lou.hernandez1
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

Sep 26, 2022

Vera Cadillac responded

Thanks for the review and recommendation. Take care and we'll see you next time.

September 23, 2022

Dealership Rating
Employee Rating

The most beneficial thing that I can say about the dealership is that they have an outstanding service department More

by Pnneed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez, Gabino Ramos

Sep 26, 2022

Vera Cadillac responded

Thank you for the review and recommendation. Take care and we'll see you next time.

September 07, 2022

Dealership Rating
Employee Rating

Un buen servicio como dile y taller siempre me boy satisfecho en especial los dos funcionarios Conrad y Guili More

by ranyerhondar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabino Ramos , Willy Masot

Sep 08, 2022

Vera Cadillac responded

Gracias por la recomendación. Agradecemos sus amables palabras y esperamos verle de nuevo la próxima vez. ¡Cuídate!

September 03, 2022

Dealership Rating
Employee Rating

I AM YOUR CUSTOMER FROM 2002 AND I BOTH 2 CADIS, 1 CTS IN 2002 & 1 SERX IN 2002. LINO PENA & CONRAD HERNANDEZ ARE THE BEST, THANKS. More

by EMSALCEDO48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

Vera Cadillac responded

Thank you for the review and recommendation. We greatly appreciate your continued business and look forward to seeing you again next time.

Sep 06, 2022

EMSALCEDO48 responded

FOR SURE, I KNEW LINO WHEN I GOT A BRAND NEW CTS AND LATER HE LATER IN 2012 HE CONTINUE WITH MY SRX. WHEN HE WAS PROMOTED TO MANAGER, CONRAD HERNANDEZ TAKE CARE OF MY CADI, WITH A SERVICE FIRST CLASS. BOTH ARE MVP'S ARE PERSONS, THANKS VERA CADILLAC. WITH MY BEST REGARDS, EMILIO M SALCEDO.

Sep 06, 2022

EMSALCEDO48 responded

YES, FOR SURE.

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