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Leo Pena
Leo Pena at Vera Cadillac

Leo Pena | Page 5

Service Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
122 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

122 Reviews

Write a Review

122 Reviews of Leo Pena

April 04, 2023

Dealership Rating
Employee Rating

Excellent service in a timely manner. Friendly and knowledgeable staff. Ready to answer any question you have. More

by laperez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Giovanni

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Apr 04, 2023

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. Leo and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 31, 2023

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Employee Rating

Service writer Alex was very professional and accommodating Also your service manager Leo was on top of things Will come back More

by lshane17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2023

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

March 19, 2023

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Employee Rating

They struggled to fix my radio properly working. I was given the vehicle brand new and service said the radio is working and simply wasn’t. In all fairness, they were very professional with and acco More

by RUBENALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes, Carlos Rivera

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Mar 20, 2023

Vera Cadillac responded

While we appreciate your business and kind words for our team, we are sorry to hear that we fell short in some areas. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Experience The Vera Difference Gustavo Rodriguez Service Director

February 22, 2023

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Employee Rating

Awesome dealership. You come and go with no time. Appt works best also. First time heading there? Ask for Giovanni, the friendliest and nicest Service Advisor you’ll eve More

by jamesric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez

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Feb 23, 2023

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 17, 2023

Dealership Rating
Employee Rating

Vera is second to none. I’ve never seen a dealership provide such great service time after time. Will never do business elsewhere! More

by vpadial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Gonzalez, Orlando Pena , Conrad and Chris alejo

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Feb 19, 2023

Vera Cadillac responded

Thanks for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

February 15, 2023

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Employee Rating

Took the car for service and Gio from service was eager to help and made all the accommodations. More

by Carmen1001
Recommend Dealer
Yes
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Feb 16, 2023

Vera Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Geo delivered such a great experience! Experience The Vera Difference Jorge Morales General Sales Manager

February 13, 2023

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Employee Rating

I had a great experience. My service advisor Nestor was very friendly, helpful and accommodating. I waited for my oil change and Nestor kept me informed and got me serviced in More

by CGOODMAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Nestor service dept

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Feb 13, 2023

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear Nestor and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

February 07, 2023

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Employee Rating

You will not find better customer service anywhere in South Florida, hands down the best I’ve ever been treated. Thanks Vera Cadillac More

by Mr. Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 08, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

January 18, 2023

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Employee Rating

Excellent service, fast and very detailed. Customer service is different from other places, I like to do business with Vera. Thanks again! More

by claramolina76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hodari Bazemore, Willy Masot

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Jan 23, 2023

Vera Cadillac responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

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Employee Rating

They are extremely professional and very knowledgeable. The dealership is always very clean and properly staf. Highly recommendable. More

by orihue9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez , Nestor went on beyond his call of duty in a very timely professional manner and provided me with exceptional service.

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Jan 16, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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