Leon Travis | Page 11

Last one there, but no rush My husband and I walked into the dealership an hour before it closed. We knew what we wanted and knew they had it in inventory, so that decision was My husband and I walked into the dealership an hour before it closed. We knew what we wanted and knew they had it in inventory, so that decision was made. As the night went on and more and more employees went home, we became aware that we were keeping people from their families. However, our sales person, Leon Travis, and our finance guy both patiently worked with us, not rushing us at all. In fact, Leon went through every bell and whistle on the jeep with us to make sure we had a great understanding of the vehicle. More

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Leon was a WONDERFUL salesperson!!!! we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard we had the best buying experience, our sales consultant Leon was awesome, the dealership did not have the model of the van we wanted Leon worked hard on locating the model that we wanted. just a great person to deal with. More

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Leon is an AWESOME Salesperson! Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It Had a great experience in buying a Jeep Patriot from Leon Travis. He was fantastic in telling me about the Patriot and demonstrating the "gadgets." It was great working with a fellow veteran. He was the ultimate salesperson, not pushy. Also very knowledgeable about USAA car buying service. More

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Easy, quick with very helpful and knowledgable salesperson Had a great experience in buying a Jeep Wrangler this weekend with Leon Travis. He was fantastic in telling me about the jeep, showing how it function Had a great experience in buying a Jeep Wrangler this weekend with Leon Travis. He was fantastic in telling me about the jeep, showing how it functions (1st time wrangler buyer) and was the ultimate salesperson not pushy :)! More

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New Town and Country My family had a great experience with Leon Travis and Ty Perkins. The car we had found online was in stock and they accepted our USAA pre-determined My family had a great experience with Leon Travis and Ty Perkins. The car we had found online was in stock and they accepted our USAA pre-determined price with no questions asked. Did not feel like they were forcing a sell. Would definitely recommend. More

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Friendly, personable, professional They answered my questions succinctly and responded positively to my list of requirments for a vehicle. When I showed a photo saved from online inven They answered my questions succinctly and responded positively to my list of requirments for a vehicle. When I showed a photo saved from online inventory, I was immediately taken to see the vehicle, not directed elsewhere. The purchase process was explained step by step with patience. More

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Experience of a Lifetime! My salesman, Leon Travis went above and beyond for me. I wish I could rate him a 12/10 instead of a 10/10. I went in on Monday looking for a 2015 Jeep My salesman, Leon Travis went above and beyond for me. I wish I could rate him a 12/10 instead of a 10/10. I went in on Monday looking for a 2015 Jeep Patriot Sport Altitude. I had checked other dealerships and couldn't find exactly what I was looking for. Upon arriving at Criswell in Gaithersburg, I was greeted by Leon Travis. He asked to show me vehicles, but I already had my mind set on what I wanted. I told Leon what I was looking for and he immediately looked it up in the system. There were 2 Jeeps on the lot that I was interested in. After looking at the first one, I knew it was the one. Leon then let me test drive the vehicle and walked me through all the features of the vehicle. I wanted to get the Jeep that day, but had to wait for my bank. Long story short, I went back on Thursday and decided to finance through the dealership's financial department. I now have my dream vehicle all thanks to Leon Travis and the amazing team at Criswell in Gaithersburg! If you're looking to purchase a vehicle, ask for Leon Travis, you'll be sure to get your dream car! More

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You tried the rest, now try the best! Sorry for the long review but twenty-five words is not going to explain how satisfied I am.....So after a month of price shopping I was finally ready Sorry for the long review but twenty-five words is not going to explain how satisfied I am.....So after a month of price shopping I was finally ready to buy my car. I traveled to eight dealers in my area and three times to the same dealer and I was not able to reach a deal with them or they did not have the vehicle in stock. During this timeframe Jeff Boyd, reached out to me several times but considering that I live in DC I thought that going to Gaithersburg was going to be way to long of a ride (1 hour drive) to take and not be able to close a deal. Ultimately, Jeff, convinced me to come out by doing one thing different that the other dealers did not, he was HONEST about my trade-in. That stood out to me and convinced me to take the ride, and I am glad that I did. I arrived at the dealership thirty minutes before closing (I didn't know this) and was greeted by Jeff. He was able to get the deal initially started however he had an emergency and had to put me into the "trusted hands" of Leon Travis. Although the dealership was closing in five minutes I could not tell because the level of professionalism shown by Leon, Jeff, and other members blew me away. Leon took his time to review the car I picked and negotiate the price. Then I had a LAST MINUTE change and wanted a different vehicle and it was already 8pm. Leon, smiled and told me that is was okay and he understands how important it is to get what you really want. After 5 minutes he found the exact car, black Dodge Journey SE, for me. Again we reviewed the price with Kevin, and Sam (who were both also friendly and let me know that their customers are their top priority). Leon went to pick up the vehicle from another lot at 9:20pm! The deal was done I completed the necessary paperwork with Sam and was out the door at 10:20pm transferring items from my old car to my new one. Leon did not leave, he patiently waited until I was finished and then offered to explain EACH vehicle feature to me at 10:40pm. I told him it was okay and offered to just sign saying he showed me the vehicle ( I felt horrible keeping everyone at work so long) but nope he would not take my offer. He told me he wanted to be sure I understood every feature in my car-what salesman does that after the deal is done? Leon, that's who! So at 11pm we all headed home. Just wanted to tell them sorry for any inconvenience with my late purchase but it was totally worth it. I will be sure to refer anyone I know looking to buy a car. More

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Best car buying experience ever! Our salesman, Leon Travis, was terrific. His level of professionalism and genuine caring made it the best car buying experience I have ever had and I Our salesman, Leon Travis, was terrific. His level of professionalism and genuine caring made it the best car buying experience I have ever had and I have bought many cars over the years. All the people at Criswell are super. More

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Excellent Customer Service Walked in with an expectation that was exceeded by our awesome consultant Leon. Left extremely happy with a new jeep. The gentlemen of criswell were h Walked in with an expectation that was exceeded by our awesome consultant Leon. Left extremely happy with a new jeep. The gentlemen of criswell were helpful and positive! More

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