Lesley Shepard | Page 4

As always the customer service in the Crown Nissan service dpeartment is top notch. Would definitely recommend. service dpeartment is top notch. Would definitely recommend. More

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Lesley Shepard was a real help at getting the scheduling squared away, and getting me in at my desired time frame. Thanks! squared away, and getting me in at my desired time frame. Thanks! More

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Leslie was terrific with keeping me informed on the status of my car. I would request her help in the future. status of my car. I would request her help in the future. More

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Came in for an appointment. Lesley was attentive and helped me get what I needed done. Lesley was attentive and helped me get what I needed done. More

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On April 29, 2022, Crown Nissan Service Advisor, Mrs. Lesley Sheppard and her Maintenance Team Member(s) provided me with Exceptionally Superior and Outstanding Service during my scheduled maintenance ap Lesley Sheppard and her Maintenance Team Member(s) provided me with Exceptionally Superior and Outstanding Service during my scheduled maintenance appointment. Upon my arrival, Mrs. Sheppard greeted me with her usually warm and welcoming smile, along with a sincere "good morning Mr. Williams and how's your morning going". Mrs. Sheppard reviewed with me the required maintenance services that I needed to have performed, the projected cost and possible savings per my extended warranty and, if applicable, dealer discounts, I was very satisfied to observe how well Service Advisor, Mrs.Lesley Sheppard demonstrated Outstanding Knowledge, Skills, and Abilities during the entire service process, Professionalism, Excellent Interpersonal Communication Skills not only with me, but with everyone she was in contact with, etc. It is with no doubt that Service Advisor, Mrs. Lesley Sheppard and her Maintenance Team Member(s) are the reason why I bring my 2014 Nissan Altima to be serviced at Crown Nissan Service Department. They are truly an "Outstanding Team". Thanks Mrs. Sheppard, I am honored to have you as my Service Advisor. Sincerely, Mr. Willie Williams More

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Always a good experience with Crown Nissan! Friendly staff, prompt service(depending what you need and the part is available)- was finished and out the door before the quoted amount of wait tim Friendly staff, prompt service(depending what you need and the part is available)- was finished and out the door before the quoted amount of wait time which is much appreciated!! More

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Lesley Shepard has helped me with any issues or service needs for my Rogue since 2019. Initially there was a problem with the A/C but she worked through helping me get it corrrected. Each time I come in fo needs for my Rogue since 2019. Initially there was a problem with the A/C but she worked through helping me get it corrrected. Each time I come in for service, she is always polite, knowledgeable and shows her dedication to all her customers to ensure they have a good experience with car service. More

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I always experience high quality of service from Leslie Shepherd at Crown Nissan service department. For the past two years she has consistently gone above and beyond my expectations. When lever I have an Shepherd at Crown Nissan service department. For the past two years she has consistently gone above and beyond my expectations. When lever I have an issue is does an excellent job making sure I am taken of. More

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I asked for Christine Smith when I called Crown Nissan, because she had been my service advisor for years. I asked if she could take care of me because of her great attitude when it comes to helping a cus because she had been my service advisor for years. I asked if she could take care of me because of her great attitude when it comes to helping a customer and seeing that the problem is found and solved. I have not had an advisor like her since she went to work in the office. Nissan needs more Christine Smiths, she is a pleasure to deal with. Alberta Hickson-Kennedy More

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First oil change on my altima. Lesley Shepard very professional, taking my info, keeping me posted as to progress and getting car back to me in minimum time. Will go back there fo Lesley Shepard very professional, taking my info, keeping me posted as to progress and getting car back to me in minimum time. Will go back there for future service More

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