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Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda

Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
183 Reviews
4.8

183 Reviews

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183 Reviews of Leslie Mercado-Sanchez

September 05, 2025

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Employee Rating

They were so nice, I called and they took me in right away, I didn't have to schedule an appointment, they were very nice to accommodate me, I was so stressed with what was going on with the car, they ma More

by christinawlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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Sep 05, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

September 05, 2025

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It was a very great experience the people were very helpful and nice with me More

by jovanjordan.1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

September 04, 2025

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Service department always keeps up to date and finishes in timely fashion. Highly recommend anyone to get service done in Hartford location More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon , Nelly Justiniano and svetlana reish

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Sep 04, 2025

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

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I haven't any complaints. Done sooner than expected. Didn't wait for shuttle for long. Great service. More

by neverland528
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

September 03, 2025

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Best communication by service advisorand timely service delivered ..Thank you Mr Chandler Boutin.I will visit Liberty Honda,Harford. More

by Iftekharsiddiqui43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandler Bautin,service Advisor.

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Sep 03, 2025

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 31, 2025

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Spacious waiting area. Clean and accommodating. Professional staff. Car service and evaluation well done. Great at following up with clients. More

by keliciabailey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2025

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Been coming to Liberty for years for Service, they never disappoint! Great customer service and communicators, highly recommend More

by MASSIMILIANO_MANAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2025

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Employee Rating

Was pleased with the first service done on 2025 Pilot and appreciated the video showing the work done and they delivered on the time to complete the work. More

by Jefferycoralli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

July 31, 2025

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The communication was prompt, accurate, and frequent. I really appreciated that and the use of a loaner while my car was being serviced. More

by wetherelldanielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio, Scott Brewer, Matthew Falcon

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Jul 31, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

July 25, 2025

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Employee Rating

First time bringing my 2025 CRV in for service and it was great! Got done a lot quicker than they said! More

by pagsrdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2025

Liberty Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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