Leslie Mercado-Sanchez | Page 2

This dealership always seems short staffed. My oil change seemed rushed because of job overload. Dirty oil in resavoir. The last time before that same thing happened. I made the techs do proc My oil change seemed rushed because of job overload. Dirty oil in resavoir. The last time before that same thing happened. I made the techs do procedure over and oil was so clean afterwards. Why do they rush? Or maybe no filter change or full drain was done. More

by PICANO Verified Customer Verified Customer

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The dealership is clean and the staff is always friendly. I will be returning to the dealership for future appointments. I will be returning to the dealership for future appointments. More

by DAWNCHANDLER67 Verified Customer Verified Customer

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Amazing service. Everything was clean and neat, and everyone was friendly and very knowledgeable. Would recommend!! Everything was clean and neat, and everyone was friendly and very knowledgeable. Would recommend!! More

by B_A_O_G Verified Customer Verified Customer

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Good job overall. Please remember to reset the customers TPS and oil monitors. Just a little annoying to have to figure it out yourself. Please remember to reset the customers TPS and oil monitors. Just a little annoying to have to figure it out yourself. More

by SJY Verified Customer Verified Customer

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The service from this dealership is horrible. I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhe I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhelpful. I will never go back. More

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I was impressed with Liberty Honda's staff when I was shopping for a car for my wife which was a new 2006 Honda civic and I asked the salesman at the time what if I buy a 2006 Honda pilot as well was giv shopping for a car for my wife which was a new 2006 Honda civic and I asked the salesman at the time what if I buy a 2006 Honda pilot as well was giving a great price and we always bring our cars to Liberty for service and the service crew is very impressive. More

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I regularly use Liberty Honda Service Center in Hartford to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attentio to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attention to detail, including ensuring the car owners have a personable experience while waiting for their vehicle to be serviced. My car was given a free car wash to boot! Chloe, Leslie and staff welcome the customers with a smile! I highly recommend Liberty Honda of Hartford. -Paul D., West Hartford, CT More

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Had wonderful experience with regular service, oil change and repair of door knob. Very prompt communication, on time repairs. and repair of door knob. Very prompt communication, on time repairs. More

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The service was good because I like how my car is running again, but Scott needs to learn better customer service skills. I had to call him three time and finally had to ask to speak to a manager in order to again, but Scott needs to learn better customer service skills. I had to call him three time and finally had to ask to speak to a manager in order to get him to respond. I had a busy day and needed to coordinate my day according to when I was getting my carn so I wanted to get a status. Once he called he was full of excuses speaking over me when I asked for a status. I understand being under preasure, I work in a high stress environment, but the customers are number one priority. Without them a businesses fall. He needs to be taught that lesson. More

by SPYDER80 Verified Customer Verified Customer

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Good customer service experience work was done on time. Agent explained details about up coming service. Agent explained details about up coming service. More

by MICHAEL412005 Verified Customer Verified Customer

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