Lesly Ruano | Page 6

#Team HCLS Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole exper Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole experience exceeded all of the expectations that I ever had about high-end luxury auto manufacturers. Walking into the dealership at the time of my appointment, I immediately felt a sense of pride, prestige, and ownership. I was promptly greeted by the front desk, who was so friendly. Cheryl S. introduced me to Mike C., who was my sales consultant. He was a pleasure to work with and was very knowledgeable of this one particular Lexus model that I was there to see. He listened, advised, and followed through with his words and always made me feel comfortable and appreciated throughout the process. We went for a test drive and it was then that I realized, this would be my next car to own. My next step was meeting with Chris G., who was my finance officer. He was proficient, motivated, and diligent to find me the right loan package that complimented my financial need. Needless to say, he went above and beyond his duty to get me the best fit. Surely I initially had some reluctance of letting go of the car that I was trading in. However, the decision to move forward got easier to accept every time when I’d take a look at my brand new 2015 Lexus IS350 AWD F-Sport. After sealing the deal, I went home feeling totally satisfied with the exceptional level of professionalism, attention to details, and the consistent code of conduct exerted by Team Herb Chambers Lexus of Sharon. At the end of the day, I gained the confidence to believe that I received a lot of value for my business here. Overall, my pleasant experience at HCLS taught me an important lesson, which was success has a new image at Lexus. Success of this purchase consisted of no haggling involved, no tedious negotiation tactics deployed, and certainly no pressure of any means to sell me a car that I didn't approve. My acquisition of the new Lexus IS was predicated by the transparent team effort that collectively worked in unison to get the job done the right way. Team HCLS made my dream of finally owning a Lexus a reality. I want to take this time to extend my most sincere gratitude to Team Herb Chambers Lexus of Sharon. I also want to acknowledge some of the honorable mentions, to include Jose O., my photographer, Nick P., my IT specialist, and Tom R., who took the time to talk and reassured me. Team HCLS took really good care of me, both during the sale and afterward. And this moment would not have happened without the mutual courtesy, team collaboration, and the efficient dynamics of this organization. I don't think there are enough words to describe my satisfaction. Everybody that I met at HCLS was very helpful, respectful, and approachable. I will certainly cherish my new Lexus for many years to come. Thank you very much for making this acquisition such a gratifying, exciting, and unforgettable experience. Here marks a new chapter in my life and I am very happy to be a part of the Lexus family. I strongly recommend Herb Chambers Lexus of Sharon. #TeamHCLS More

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Great service and people that work there First time here, was very impress. The service was great and perfect all round. I strongly recommend people go here to buy car or cars. Love it First time here, was very impress. The service was great and perfect all round. I strongly recommend people go here to buy car or cars. Love it More

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Great Service I wanted to take a moment to say that this dealership has great service. Scott Murray in the service department was very helpful and is a great asset I wanted to take a moment to say that this dealership has great service. Scott Murray in the service department was very helpful and is a great asset to your team. He educated me on what needed to be done with my SUV. I left after having service completed happy. More

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