Terrible would recommend this dealership, liars,
unprofessional, manipulators, con men. I was unfortunately unable to get honest service.
unprofessional, manipulators, con men. I was unfortunately unable to get honest service.
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by fog626
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Mohammed, DeMarco Smith
Aug 13, 2025 -
Sutton Ford responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.
Aug 16, 2025 -
Sutton Ford responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing this to our attention. If you're willing to provide more details, please send us a message with your contact information so we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to get in touch with you and address your concerns once we've been able to get the whole story.
Deal was put together quickly with no problems and just
what I was looking for. Staff was attentive and courteous
what I was looking for. Staff was attentive and courteous
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by dubois.james
Verified Customer
Verified Customer
Other Employees Tagged:
Lester Parker
Jul 29, 2025 -
Sutton Ford responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Sutton Ford!
Great customer service!
! Highly recommend!
Took the time to make sure I got the car I really wanted & I love it!
! Highly recommend!
Took the time to make sure I got the car I really wanted & I love it!
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by ketienne0
Verified Customer
Verified Customer
Jul 26, 2025 -
Sutton Ford responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
This dealership has been very helpful even when they have
been very busy and have gone out of their way to be sure that I have been taken care of
been very busy and have gone out of their way to be sure that I have been taken care of
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by Richardfetzer
Verified Customer
Verified Customer
Other Employees Tagged:
Karen Ford,
Eric Maymon
, Joshua Abercrombie, George Dimitrakis, Joseph Garner, Sheldon Joy, Adam Mohammed, Mario Ratcliff, DeMarco Smith
Jul 02, 2025 -
Sutton Ford responded
Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!
The service was exceptional.
Really appreciate the time and care taken to service our needs.
Really appreciate the time and care taken to service our needs.
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by klchivers
Verified Customer
Verified Customer
Other Employees Tagged:
Joseph Garner, Willie Wright
May 31, 2025 -
Sutton Ford responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
They went above and beyond.
for this sales Very efficient and thorough in this process Extremely professional as well
for this sales Very efficient and thorough in this process Extremely professional as well
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by nflaig2
Verified Customer
Verified Customer
Other Employees Tagged:
Theo Davis, Mario Ratcliff
May 25, 2025 -
Sutton Ford responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
Great customer service!
The best in the Chicagoland area. I highly recommend this dealership. I have been doing business with this dealership for over 20yrs.
The best in the Chicagoland area. I highly recommend this dealership. I have been doing business with this dealership for over 20yrs.
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by kaiyoung2017
Verified Customer
Verified Customer
May 05, 2025 -
Sutton Ford responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
I've been driving since I was 20 years young.
I'm now 70 yrs young! I've always driven Ford vehicles. Most recently purchased a Ford Escape last week. Mr. Lester Parker has always been my "Salesm
I'm now 70 yrs young! I've always driven Ford vehicles. Most recently purchased a Ford Escape last week. Mr. Lester Parker has always been my "Salesman of Choice.". He's very knowledgeable of the business and is the type of representation that all successful companies look for. You're truly Blessed to have him on your Team!
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by tiffnari
Verified Customer
Verified Customer
May 02, 2025 -
Sutton Ford responded
Thank you for sharing your experience with us! We're happy to hear it went well with Lester and truly appreciate your feedback.
I had the worst experience at Sutton Ford.
I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsma
I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsmanship’ and is not their fault. The salesman didn’t know much about the vehicles they sell. I went in to finalize me lease and I literally had to wait for the lease guy to come in on his day off. DON’T BUY A VEHICLE FROM SUTTON FORD!
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by djcwoodworking
Verified Customer
Verified Customer
Apr 28, 2025 -
Sutton Ford responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Apr 28, 2025 -
Sutton Ford responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Excellent customer service.
Sutton Ford is the best around. Thank you so much Sutton Ford.
Sutton Ford is the best around. Thank you so much Sutton Ford.
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by wilmajwrightedwards
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Wright
Apr 21, 2025 -
Sutton Ford responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Sutton Ford!