Leticia Acosta | Page 29

Purchase I just purchased a used Honda Pilot from Wilde East Towne Honda, the staff there are so friendly!! I was greeted immediately by friendly courteous sta I just purchased a used Honda Pilot from Wilde East Towne Honda, the staff there are so friendly!! I was greeted immediately by friendly courteous staff. I am impressed at how they treated me and other customers as I was purchasing my Pilot. From floor staff to finance to management I was treated with the utmost respect in customer service. I am very pleased with my purchase. Leticia was so nice and friendly and a pleasure to work with, she is a great asset to your dealership, Shawn was so pleasant to work with, he went out of his way to see I had what I needed in my vehicle needs. Karen was very pleasant in finance, she was so nice and friendly and was easy to work with on financing my Pilot. Todd helped me set up the bluetooth function in the Pilot, he is a friendly and pleasant person. I will certainly be back to your dealership and I will tell my friends about my pleasant visit to your dealership. You have so many great people working at Wilde East Towne Honda you can stand proud!! More

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Most painless car purchase I have ever had. Shaun, Jose,(Bruno Mars) and Karen were great to work with. We really enjoyed our visit and purchase of our used Ridgeline. I gave a 4 for quality of Shaun, Jose,(Bruno Mars) and Karen were great to work with. We really enjoyed our visit and purchase of our used Ridgeline. I gave a 4 for quality of work because some black putty used to seal a previous topper on the truck was not removed when we visited the first time and the remains of the putty were still there and not cleaned when we came for delivery of the vehicle the next day. Not a big deal to me. I just have to clean it myself. That in no way would change our overall view of Wilde. We definitely will come back here again! More

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I had a very good experience with all employees I interacted with. Everyone was very friendly and took pride in the dealership. I bought a used accord that seems like a brand new car and I absolutely interacted with. Everyone was very friendly and took pride in the dealership. I bought a used accord that seems like a brand new car and I absolutely love it! I could not be more pleased with my choice. All 5's from me!! More

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Great service! Keep it up and I'll be back for a new car in a couple years! Way to show appreciation to a young customer. That's how you win over a loyal customer. car in a couple years! Way to show appreciation to a young customer. That's how you win over a loyal customer. More

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Quick response to my email questions and phone call got things off to a good start. I had a pretty good idea of the vehicle I wanted and what my trade value was before showing up in person, and the entire things off to a good start. I had a pretty good idea of the vehicle I wanted and what my trade value was before showing up in person, and the entire process was quick, friendly and painless. Thanks to Shawn and Leticia for a job well done. More

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Thank you Leticia for a nice used car shop experience and the 2009 Ford Flex. The Flex fits our family of five perfectly. You, Shawn and Karen were very helpful. the 2009 Ford Flex. The Flex fits our family of five perfectly. You, Shawn and Karen were very helpful. More

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Coldest day of year, but warmest service. Not pushy with extended warranty stuff. Patient, especially helpful with balancing adult stuff with 2 and 4 yo boys present. extended warranty stuff. Patient, especially helpful with balancing adult stuff with 2 and 4 yo boys present. More

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In general, the service was great. The only hitch was not anyone's fault other than a lot of buyers flooding the business office at the same time. It resulted in a lengthy delay in processing our paperwork. anyone's fault other than a lot of buyers flooding the business office at the same time. It resulted in a lengthy delay in processing our paperwork. (We must have gotten in at the end of the line.) So, although it was no one's fault, had we been told it would take 2 hours, we might have driven home to get activity materials to keep occupied. As it was, we were told a couple of times it would only take a few more minutes. That said, Leticia was very helpful and friendly. When it came to negotiating price, Shawn was available and knowledgeable. And when we finally did get into to the business office, Karen was apologetic and harried but handled the stress while getting us processed. More

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