Levi Durst
Levi Durst at Kia of North Austin
Refer Me

Levi Durst | Page 3

Finance Manager

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

Contact Me
4.6
71 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

4.6

71 Reviews

Write a Review

71 Reviews of Levi Durst

September 07, 2023

Dealership Rating
Employee Rating

I’m updating my review because I’m hoping it’s getting fixed. I also hope they just make it right. More

by Shullum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Thompson, Cody Frazier, Richard Williams, Nick Myhra , Jason Bertola, Brad Bovee, Shane Hauser

September 01, 2023

Dealership Rating
Employee Rating

Dealership was very helpful and fast when it came to helping me get into a new vehicle. More

by handofatx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertola, Dylyun Villarreal, Barry

Sep 05, 2023

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Kia of North Austin.

August 22, 2023

Dealership Rating
Employee Rating

Well, update: It seems that I did not have the correct phone number for James. We’ve sorted it out and he’s been tremendously helpful. I called Daniel in service to ask about roadside hazard (as in, More

by lquenon1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Underwood , I’m not sure which sales manager I spoke with. I was very polite with him and explained my dissatisfaction. He was very uninterested and let me know by (literally) hanging up on me. I was not ‘an angry customer.’ I was just letting him know what happened.

Aug 24, 2023

Kia of North Austin responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about the experience you had with us. If you are willing, I would like to discuss your experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Ben Klein Benklein@lithia.com General Manager

Aug 26, 2023

lquenon1 responded

I don’t think I’m able to edit this review. I have made a mistake I did speak with James and apparently I had the wrong phone number. I don’t know what happened to the messages that I left at the front desk but apparently they did not make it back to him and when I did finally get in touch with him, he actually called me a couple of times and was said that he had not gotten a Messages and we spent some time on the phone and worked it all out, so James deserves all five stars like I gave them in the beginning he did a very, very good job.

August 11, 2023

Dealership Rating
Employee Rating

Great experience with friendly and knowledgeable staff that made the whole process more enjoyable than past experiences. More

by Jbriz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertola

Aug 14, 2023

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Kia of North Austin.

Aug 14, 2023

Jbriz1 responded

Great service made the car buying experience way more enjoyable than most experiences

August 09, 2023

Dealership Rating
Employee Rating

Was a wonderful experience buying my second car. Nice staff and helpful in every way More

by johnstalder2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DJ

Aug 09, 2023

Kia of North Austin responded

Hi John, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of North Austin.

August 09, 2023

Dealership Rating
Employee Rating

Will was an amazing salesperson! He was very personable and energetic. The sales process was smooth and as quick as could be! More

by Caitlyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wills Philyaw

Aug 09, 2023

Kia of North Austin responded

Hi Caitlyn, We appreciate the review. We are glad your time with us was a smooth and quick experience. We hope to see you again here at Kia of North Austin.

August 02, 2023

Dealership Rating
Employee Rating

Dealership is great to work with! Super friendly staff. I'd buy there again in the future. More

by Colleen.a.civello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Brusseau , Tanner

Aug 03, 2023

Kia of North Austin responded

Hi Colleen, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Kia of North Austin.

July 26, 2023

Dealership Rating
Employee Rating

Had a fantastic experience at the dealership! The staff was friendly, knowledgeable, and attentive. They made the process smooth and enjoyable, and I'm thrilled with my new car! Working with W More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Frazier, Wills Philyaw

Jul 26, 2023

Kia of North Austin responded

Hi Kim, We appreciate the review. We are glad your time with us was a fantastic experience. We hope to work with you again here at Kia of North Austin.

July 26, 2023

Dealership Rating
Employee Rating

Not gonna lie… I expected less due to some unsatisfactory reviews…. But I was quite happily surprised after meeting with my sales person, Brad. Although the entire buying process was fairly predictable with More

by Cjmorris13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Bovee

Jul 27, 2023

Kia of North Austin responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Kia of North Austin.

July 21, 2023

Dealership Rating
Employee Rating

Service staff here are polite and attentive. Service has always been done quickly, and I'm on my way. Two Service appointments in, and I've not had to schedule weeks in advance, available appoin More

by jamesp882
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Bertola

Jul 21, 2023

Kia of North Austin responded

Hi James, Thank you for the review. We are glad your time with us was a quick and wonderful experience. We hope to see you again here at Kia of North Austin.

3
...

Dealership Inventory (306 Vehicles)

new 2024 Kia Forte car, priced at $26,935
2024 Kia Forte
new
White exterior
CVT
Front-wheel Drive
new 2024 Kia Forte car, priced at $21,880
2024 Kia Forte
new
White exterior
CVT
Front-wheel Drive
used 2016 Ford Escape car, priced at $13,598
2016 Ford Escape
used
Shadow Black exterior
Automatic
Four-wheel Drive
new 2024 Kia Forte car, priced at $21,880
2024 Kia Forte
new
White exterior
CVT
Front-wheel Drive
new 2024 Kia Forte car, priced at $24,935
2024 Kia Forte
new
Black exterior
CVT
Front-wheel Drive
used 2018 GMC Acadia car, priced at $19,798
2018 GMC Acadia
used
Quicksilver Metallic exterior
Automatic
All-wheel Drive